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Grand Hyatt Tokyo

5.0 star property

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Photo gallery for Grand Hyatt Tokyo

Suite (Chariman) | Frette Italian sheets, premium bedding, down duvets, minibar
Creator video
Suite (Ambassador) | Frette Italian sheets, premium bedding, down duvets, minibar
Presidential Suite | Frette Italian sheets, premium bedding, down duvets, minibar
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Place, Roppongi Hills
    ‪1 min walk‬
  • Place, Tokyo City View
    ‪2 min walk‬
  • Place, Tokyo Midtown
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Single Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Club Room, 2 Single Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Grand Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed (Diplomat)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium) | Frette Italian sheets, premium bedding, down duvets, minibar

Club Room, 1 King Bed (Premium)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive) | Frette Italian sheets, premium bedding, down duvets, minibar

Grand Suite, 1 King Bed (Executive)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Diplomat)

Suite, 2 Single Beds (Diplomat) | Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 2 Single Beds (Diplomat)

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Club Access)

Frette Italian sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds (Club Access)

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View | Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Ambassador)

Suite (Ambassador) | Frette Italian sheets, premium bedding, down duvets, minibar

Suite (Ambassador)

  • 188 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Chariman)

Suite (Chariman) | Frette Italian sheets, premium bedding, down duvets, minibar

Suite (Chariman)

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down duvets, minibar

Presidential Suite

  • 260 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 2 Queen Beds (Club Access)

Premium Room, 2 Queen Beds (Club Access) | Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Club Access)

  • 78 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Frette Italian sheets, premium bedding, down duvets, minibar

Family Suite, Multiple Beds

  • 142 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, minibar

Club Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Tokyo

7 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a sauna. Housekeeping is available on request.
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Tokyo. During your stay, you'll be connected to a shopping centre and just a quick walk from Tokyo Midtown. Enjoy features like free WiFi in public areas, plus 7 restaurants and 3 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 7 restaurants, a coffee shop and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body wraps, Swedish massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Roppongi Hills and Mori Art Museum
  • Airport shuttle service available for a fee
Grand Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 16 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30138 square feet (2800 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the luxury Grand Hyatt Tokyo. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Fiorentina – This restaurant serves breakfast, lunch and dinner.
Chinaroom – This restaurant serves lunch and dinner.
The French Kitchen – This restaurant serves breakfast, brunch, lunch and dinner.
Keyakizaka – This restaurant serves lunch and dinner.
Shunbou – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,945 per person
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinaroom
  • Fiorentina
  • Keyakizaka
  • Shunbou
  • The French Kitchen

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 30,138 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • CD player
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Grand Hyatt Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 964 reviews
Rating 8 - Good. 195 out of 964 reviews
Rating 6 - Okay. 35 out of 964 reviews
Rating 4 - Poor. 16 out of 964 reviews
Rating 2 - Terrible. 18 out of 964 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel although fairly expensive. We enjoyed our stay and it is located next to a shopping area which was really convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic - large,well-appointed and on a high floor with club amenitqies
Stayed 4 nights in Nov 2025

10/10 Excellent

Ulice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great staff, spa facilities and proximity to great spots
Stayed 2 nights in Nov 2025

10/10 Excellent

Tuyet

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff from check-in to check-out. I’d love to stay at this location again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Manhar

Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard, Montréal

Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Oct 2025

10/10 Excellent

James

Stayed 5 nights in Oct 2025

8/10 Good

Manureet

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and beautiful bathrooms.
Stayed 4 nights in Oct 2025

8/10 Good

Adrien

Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

8/10 Good

YOGESH, GREENWICH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 8 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Meenakshi

Stayed 4 nights in Jul 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Nice large rooms. Friendly staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

steven

Stayed 2 nights in Sep 2025

10/10 Excellent

Aadil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel, and first time visiting Tokyo. Already know, the next time I come, I will be staying here. Staff were so friendly and helpful. Rooms spacious and comfortable. Loved the 4 nights we spent here.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ton-Duc David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Roponggi
Stayed 3 nights in Sep 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top quality

Top quality hotel in the heart of Roppongi Hills. Great service and awesome gym and spa
Stayed 4 nights in Sep 2025

10/10 Excellent

ELiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, amenities and staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even better than expected. Convenient, excellent service, beautiful rooms, well-priced. My home away from home in Tokyo.
Stayed 2 nights in Aug 2025