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HOSHINOYA Tokyo

5.0 star property

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Lobby lounge
Yuri (Deluxe King) | 1 bedroom, minibar, in-room safe, blackout curtains
Lobby lounge
Lounge
Hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Air conditioning
  • Room service
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Tokyo Imperial Palace
    ‪18 min walk‬
  • Nippon Budokan
    ‪2 min drive‬
  • Tokyo Dome
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin) | 1 bedroom, minibar, in-room safe, blackout curtains

Sakura (Deluxe Twin)

10.0 out of 10
Exceptional
(7 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King) | 1 bedroom, minibar, in-room safe, blackout curtains

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(16 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple) | 1 bedroom, minibar, in-room safe, blackout curtains

Kiku (Executive Triple)

10.0 out of 10
Exceptional
(7 reviews)
  • 83 sq m
  • Sleeps 3
  • 3 Single Beds

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Exterior

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  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, (689)
The price is €724
for 1 room
3 Aug - 4 Aug
The Okura Tokyo

About this property

HOSHINOYA Tokyo

Luxury ryokan with spa services and 24-hour front desk
Along with a restaurant, this ryokan has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, spa services, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
HOSHINOYA Tokyo offers 84 accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and toilets with an electronic bidet.

This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Our customers tell us that they can't get enough of the helpful staff at HOSHINOYA Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs
  • Just a 2-minute drive from Tokyo Imperial Palace and a few minutes from Nippon Budokan
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. HOSHINOYA Tokyo offers its guests hot springs. Spa services, a library, and multilingual staff are also featured at the luxury HOSHINOYA Tokyo. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 5-star Tokyo ryokan.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
HOSHINOYA Tokyo has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: JPY 4,752 for adults and JPY 1,600 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 36 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from 11 January 2026 to 16 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4752 for adults and from JPY 1600 for children
  • Cleaning/housekeeping/linen fee: JPY 9680 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: Dinner service is not available at this property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 518 out of 619 reviews
Rating 8 - Good. 59 out of 619 reviews
Rating 6 - Okay. 16 out of 619 reviews
Rating 4 - Poor. 17 out of 619 reviews
Rating 2 - Terrible. 9 out of 619 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A five star experience through and through
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good vibe

The staff behave politely, but their actions are mysterious and suspicious; puts a damper on feeling genuinely welcome.
Stayed 3 nights in Apr 2025

10/10 Excellent

Geoffrey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Simply perfection. Amazing details. Incredible service. The most peaceful and special place in Tokyo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully distinctive property. Well worth the rate!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sue, San Dimas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.

8/10 Good

qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and Beyond Service

This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Hoshinoya Tokyo at the beginning of the year, and the hotel stay was a delightful highlight of our trip. The hotel’s delivery of traditional meets luxury was a unique experience, for example, how they greet and offer tea upon arrival. Communication was friendly and welcoming; they have an online activity booking system, which is very effective. A great highlight was the ‘morning Kenjutsu’ exercise, which we highly recommend! We would consider staying in Hoshinoya Tokyo again. Thank you for the great hospitality!
Stayed 4 nights in Jan 2025

8/10 Good

jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay at Hoshinoya was perfect. I highly recommend staying there.
Stayed 9 nights in Feb 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Philip

Stayed 2 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful time here, everything was perfect and the service was immaculate
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary property and staff - such an authentic Japanese experience for those looking for something 5 stars and not a regular chain hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Beautiful property!
Stayed 4 nights in Jan 2025

10/10 Excellent

Norberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place to stay at.
Stayed 5 nights in Jan 2025

10/10 Excellent

MINSEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect time. Thank you Hoshinoya!
Stayed 3 nights in Jan 2025

10/10 Excellent

Denio Moreira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Julien

Stayed 6 nights in Dec 2024

8/10 Good

hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Minimalism and calm but dark without nature

Very severe, dark and minimalist without the balance of aesthetic views or nature. Shoji screen room had choice of closed interior with very dark mood lighting and black surfaces or open shoji with view of workers at their desk in a neighboring glass tower. I Could not even see the sky on the 9 th floor. The room has no thin shade so workers in other building able to see in room if you have shoui open. The Onsen very comfortable but depressing and tomb like. I kept thinking I was in a Star Wars Imperial Cruiser. No natural or aesthetic views from onsen except patch of sky in a chimney. One lone sad chrysanthemum in onsen. Black black. No bar, no obvious dining. Ok place for hot soak in the city and two night max. Corporate sterile location with not much in the neighborhood but good access to Metro Station. Staff very formal kind and attentive. Lovely people. Koto playing in lobby fantastic. Very calming place to recover from travel but don't stay too long or you will become natural light starved and maybe depressed.
Stayed 2 nights in Dec 2024