Hotel The Celestine Ginza

4.5 star property

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Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
Bar (on property)
In-room safe, soundproofing, iron/ironing board, free WiFi
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Place, Ginza Six
    ‪4 min walk‬
  • Place, Ginza Wako Building
    ‪8 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Superior , 1 bed Queen, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior , 1 bed Queen , Smoking

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Superior , 2 beds , Smoking , Corner room

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe , 2 beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Executive , 2 beds, Non Smoking

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe , 2 beds , Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Accessible , 1 bed Queen , Smoking

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior , 1 Bed Queen

  • Sleeps 2

Superior , 1 Bed Queen , Smoking

  • Sleeps 2

Superior , 2 Beds , Corner Room

  • Sleeps 2

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2

Deluxe , 2 Beds

  • Sleeps 2

Deluxe , 2 Beds , Smoking

  • Sleeps 2

Executive , 2 Beds

  • Sleeps 2

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2

Similar properties

About this property

Hotel The Celestine Ginza

Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel The Celestine Ginza offers 104 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Hotel The Celestine Ginza's great location gets high marks from our customers. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Tokyo International Forum and Tsukiji Outer Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The luxury Hotel The Celestine Ginza also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
GINZA CASITA – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 3630 for adults and from JPY 3630 for children
  • Self-parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 669 out of 894 reviews
Rating 8 - Good. 170 out of 894 reviews
Rating 6 - Okay. 34 out of 894 reviews
Rating 4 - Poor. 13 out of 894 reviews
Rating 2 - Terrible. 8 out of 894 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yaozhong

Stayed 4 nights in Oct 2025

4/10 Poor

Farbod

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Stayed 14 nights in Oct 2025

8/10 Good

Salim, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Stayed 5 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Stayed 6 nights in Oct 2025

8/10 Good

Ebrahim

Liked: Cleanliness, staff & service
Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
Stayed 2 nights in Nov 2025

8/10 Good

Jesse

Stayed 2 nights in Nov 2025

10/10 Excellent

jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great including staff and service. Close by to shops and restaurants offering a variety for different types of tourists. The only disconnect was the breakfast…it can feel a little slow especially during the weekends where every guest is arriving at the same time which backlogs the orders with limited staffing. I hope they can change the breakfast to more of a quick buffet style where guests can get their food and be on their way versus the pre-fixed menu. From sit down ordering to getting your food takes a good 20-30 minutes.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kyle

Stayed 4 nights in Oct 2025

10/10 Excellent

Mehrdad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant in every way
Stayed 4 nights in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good, conveniently property but we had tremendous communication challenges with the staff.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

8/10 Good

Lizzie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
The restaurant view
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steffi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Nice bathroom. Room is squeezed. My feet always hit the conner of the bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

audrey

Stayed 1 night in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celestine Ginza is a nice modern boutique hotel.

Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristoffer, Toronto

Stayed 4 nights in Oct 2025

6/10 Okay

Magda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was hard to communicate with staff for language reasons. Making a reservation through concierge was a true nightmare unfortunately.
Stayed 1 night in Oct 2025

8/10 Good

Shanna K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Breakfast should be included. But was very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Katharine

Stayed 1 night in Oct 2025

10/10 Excellent

SHUWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very good location
Stayed 1 night in Oct 2025