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Hotel The Celestine Ginza

4.5 star property

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Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
Bar (on property)
Lobby
Executive , 2 beds, Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Tokyo International Forum
    ‪11 min walk‬
  • Tokyo Imperial Palace
    ‪16 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe , 2 beds, Non Smoking

Deluxe , 2 beds, Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 1 Bed Queen

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen

  • Sleeps 2

View all photos for Superior , 2 Beds , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Corner Room

  • Sleeps 2

View all photos for Accessible , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2

View all photos for Superior , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen , Smoking

  • Sleeps 2

View all photos for Executive , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 Beds

  • Sleeps 2

View all photos for Deluxe , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds

  • Sleeps 2

View all photos for Deluxe , 2 Beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds , Smoking

  • Sleeps 2

View all photos for Superior , 2 Beds , Smoking , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2

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About this property

Hotel The Celestine Ginza

Luxury hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel The Celestine Ginza offers 104 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Hotel The Celestine Ginza's great location gets high marks from our customers. During your stay, you're just a quick walk from Hibiya Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Tokyo International Forum and Tsukiji Outer Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The luxury Hotel The Celestine Ginza also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to noon.
GINZA CASITA – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 3300 for adults and from JPY 3300 for children
  • Self-parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 595 out of 785 reviews
Rating 8 - Good. 148 out of 785 reviews
Rating 6 - Okay. 28 out of 785 reviews
Rating 4 - Poor. 8 out of 785 reviews
Rating 2 - Terrible. 6 out of 785 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ushnish

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great restaurant and super friendly staff. Location is very convenient if you’re into the Ginza scene.
Stayed 2 nights in May 2025

10/10 Excellent

Veronika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the area around the hotel is really nice. The rooms are small, but very efficiently laid out..I would definitely go back to this hotel when I come back to Tokyo
Stayed 1 night in May 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Shawntel, Stockbridge

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Esther

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was absolutely stunning and so clean. They had Byredo shower products which i LOVED. The staff was so incredibly sweet. When we checked out the refused to let us roll our luggage outside and did it for us. The location was perfect for shopping and a quick 16 minute walk to the fish market. I Would definitely stay at this property again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Stayed 3 nights in Apr 2025

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect !
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom Ming Fung

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great to be back once again.

Great hotel located close to everything but not too busy. Have stayed here multiple times for myself and family so it is great to be back. Had hot water issue on the first night but the hotel did their best to minimise the disturbance and sorted everything out right away the next morning.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for positive experience!

The property and the room was clean and smelled lovely. Every morning and night, the staff greeted us with kindness. The hotel is also in a nice location walking distance to a number of shops, convenience stores, restaurants and train stations!
Stayed 5 nights in Mar 2025

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very nice staff and centrally located near train station
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Ginza

Great location in Ginza! Beautiful hotel, but very small but comfortable rooms. Highly recommend if you're staying in Ginza. Very walkable to anything in the area and the subway.
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Stayed 3 nights in Mar 2025

10/10 Excellent

Kwee Choo

Stayed 4 nights in Mar 2025

8/10 Good

Vilma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been to this property three times within the past 5 years. Would have been to have received some perk for the loyalty shown at many other hotels. Fantastic staff and great location.
Stayed 3 nights in Mar 2025

8/10 Good

Dean

Don’t like Ginza area. Could hear trains from our room! Too loud!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gezhi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was nice and properly serviced
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

Great location in central Tokyo, Ginza district, walking distance to Imperial Palace and high end shops.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 5 nights in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
If you're north amercian, the rooms will be on the small size, but well maintained, very clean, and the staff are amazing. We would stay here again in a heartbeat. The Casita restaurant on 14 is great as well! Super easy walk to multiple subway stations and lines for quick access throughout Tokyo. Enjoy!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanne

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

HEIDI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at Celestine Ginza. It meets my expectation every time! Cons: - Clean and comfortable - Easy access to train station, shopping, and restaurants - Friendly and professional staff - Reasonable price Highly recommend it!
Stayed 2 nights in Feb 2025