Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
VIP Access

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Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
Property preview
40-inch flat-screen TV with satellite channels, TV, tablet
Executive lounge
40-inch flat-screen TV with satellite channels, TV, tablet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Place, Meiji Jingu Shrine
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Keio Plaza Hotel Tokyo Premier Grand

Luxury hotel with 11 restaurants and free breakfast
11 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include 3 coffee shops/cafes, coffee/tea in a common area and a seasonal outdoor pool.
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Keio Plaza Hotel Tokyo Premier Grand. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at スーパーブッフェ グラスコート, a buffet restaurant that serves Fusion cuisine
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, supervised childcare and a lifeguard on-site
  • On-site recreation includes a gym
  • Just a 3-minute walk from Tokyo Metropolitan Government Building and a 2-minute drive from Shinjuku Gyoen National Garden
  • Airport shuttle service available for a fee
Keio Plaza Hotel Tokyo Premier Grand offers its guests a fitness centre and a seasonal outdoor pool. There are 11 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Keio Plaza Hotel Tokyo Premier Grand was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
スーパーブッフェ グラスコート – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
フレンチ&イタリアン デュオ・フルシェット – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.
鉄板焼 やまなみ – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
和食 かがり – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司 久兵衛 – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • スーパーブッフェ グラスコート
  • フレンチ&イタリアン デュオ・フルシェット
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 47 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self-parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 19 July and close on 28 September.
  • Pool access available from 9:00 AM to 7:30 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 519 out of 638 reviews
Rating 8 - Good. 82 out of 638 reviews
Rating 6 - Okay. 19 out of 638 reviews
Rating 4 - Poor. 10 out of 638 reviews
Rating 2 - Terrible. 8 out of 638 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Can’t say enough about the excellent service we received! Thanks to all the staff!
Stayed 3 nights in Jun 2025

6/10 Okay

Jeanine

Travelled with family
Stayed 3 nights in Jun 2025

6/10 Okay

Mehdi

Stayed 5 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so helpful and friendly…really felt spoiled. The hotel is in a perfect location. Easy to walk to restaurants/shopping but far enough from the crowds. I will stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

eunjung

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location, cleanliness, lounge and view was beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The KEIO Plaza Premier Grand was worth the every penny. The property and hotel rooms were immaculate. The staff at guest relations and the premier lounge were attentive and very helpful. I sprained my ankle leaving a restaurant and they made sure I was able to see a doctor and provided whatever support I needed. I plan to return to this property to complete my vacay that was halted due to my injury. I would personally recommend this property as prime location in Tokyo.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steven

Stayed 5 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Keio Plaza Premier grand provides the extra touches to make your stay an enjoyable experience. Perfect location for exploring Shinjuku.
Stayed 3 nights in Jun 2025

10/10 Excellent

sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Esme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel with fabulous staff and amenities. The Club Lounge was a bonus with 45th-floor high view of the Tokyo Night & Light show
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities
It was a really special place to stay. The club lounge on the 45th floor was amazing. The breakfast that was included was really good and the place felt very new and high end. Beautiful room.
Stayed 1 night in Jun 2025

10/10 Excellent

Khary

Stayed 3 nights in Jun 2025

10/10 Excellent

Marjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this hotel during our 2 week trip to Japan. The customer service here is unmatched. They are on their A game at all times and super nice and helpful. We stayed in a renovated premier grand suite and our room was very nice and we had access to the club lounge which was perfect. I would 100% stay here again. I hope the hotel we are heading to in Osaka is just as good. They definitely have big shoes to fill!
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Stayed 4 nights in May 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super handy location; close to shops, cafes, restaurants and about 15mins or so walk to Shinjuku Station. The staff were super helpful and friendly to help. For Premier Grand room, it was a really good spacious and lovely amenities available. Awesome view of Shinjuku both lounge and room. The gym and laundry (make sure to have lots of 100¥!) facilities were great and handy to be in the hotel as well.
Stayed 4 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Second time I’ve stayed here in the Grand Premier rooms. Love the location, walkability, access to shopping and restaurants. Amenities are top tier.
Stayed 5 nights in May 2025

10/10 Excellent

Rajiv, Calgary

Stayed 2 nights in May 2025

10/10 Excellent

YAKOV

Stayed 1 night in May 2025

10/10 Excellent

Weichao, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel within walking distance of Shinjuku station
Stayed 1 night in May 2025

10/10 Excellent

Harriet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel in Shinjuku

The Keio Grand Hotel is conveniently located in the Shinjuku area of Tokyo. It is also close to the Shinjuku train station. The staff is very pleasant and extremely helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 5 nights in May 2025