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New Otani Inn Tokyo

3.0 star property

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Photo gallery for New Otani Inn Tokyo

A modern building with a fountain in front.
A fountain with water jets in front of a building with a tiled blue mosaic floor.
A modern hotel entrance with a tiled ground floor, a large building with multiple windows in the background, and illuminated signage.
Down duvets, desk, blackout curtains, iron/ironing board (on request)
A hotel dining area with a long table, chairs, and a patterned floor.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032
  • Place, Meguro River
    ‪1 min walk‬
  • Place, Shinagawa Prince Cinema
    ‪15 min walk‬
  • Place, Meiji Gakuin University
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a desk, laptop, chair, TV, and a bed with patterned bedding.

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Moderate Triple Room

A hotel bathroom with a hairdryer, toiletries, and a soap dispenser on the counter.

Moderate Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe Quadruple Room

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Executive Deluxe Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe Room - Non-Smoking

A hotel room with a bed, two bedside tables, a sofa, a chair, and a round table.

Executive Deluxe Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe Twin Room - Non-Smoking

A hotel room with a bed, two bedside tables, a sofa, a chair, and a round table.

Executive Deluxe Twin Room - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Moderate Semi-double Room - Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Semi-double Room - Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Semi-double Room - Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Single Room - Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Single Room - Non-Smoking

8.2 out of 10
Very good
(36 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Single Room - Smoking

A hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Moderate Single Room - Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Moderate Triple Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Moderate Triple Room - Non-Smoking

8.0 out of 10
Very good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Moderate Triple Room - Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Moderate Triple Room - Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Room - Non-Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with blinds.

Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Room - Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with blinds.

Moderate Twin Room - Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Accessible Room - Non-Smoking

A modern hotel room with two beds, a kitchenette, a dining area, and a large mirror.

Premium Accessible Room - Non-Smoking

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Semi Suite Room - Non-Smoking

A hotel room with a bed, a sofa, a coffee table, a TV, and a desk with a laptop.

Premium Semi Suite Room - Non-Smoking

  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Quality Semi-double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Quality Semi-double Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quality Single Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Quality Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quality Triple Room - Non-Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a nightstand with a phone.

Quality Triple Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quality Twin Room - Non-Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a nightstand with a phone.

Quality Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room - Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Executive Double Room - Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

New Otani Inn Tokyo

A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
New Otani Inn Tokyo offers 427 accommodations with complimentary slippers and designer toiletries. Beds feature down duvets. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of New Otani Inn Tokyo's great location. During your stay, you'll be close to Tokyo Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, conference space and convenience store
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • 6 minutes by car from Tokyo Tower and 8 minutes from Tokyo Imperial Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. New Otani Inn Tokyo also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
FUNACHAYA – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge – This café serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,541 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FUNACHAYA
  • The Lounge

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2420.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2541.00 per person
  • Covered self-parking fee: JPY 2500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

New Otani Inn Tokyo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Geronimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to train stations and restaurants. Will stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and food. Highly recommended
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy access. Plenty of shops and restaurants nearby, excellent transport options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anjanee

Breakfast was exceptional but ac was not cool enough for me
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, next to the station and connected. Also grocery store next to it and some restaurants. Staff were excellent. Hotel is old which still needs to renovate stuff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
I was really impressed with the location and how convenient it was to access transportation and nearby restaurants and cafes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mari

Wonderful hotel for the price! I was amay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edguimar

Liked: Cleanliness, amenities, property conditions & facilities
Very confortable and good location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Johnathan Liang Heng

Liked: Cleanliness, staff & service, amenities
Room was spacious and very convenient to the amenities and food joint as well as JR connector. Will definitely book again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff and close to train station
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nivine

Liked: Cleanliness, amenities, property conditions & facilities
No issues, clean, friendly staff, and great location
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Shinichiro

Liked: Cleanliness, amenities, property conditions & facilities
a bit old, but great price, very convenient location, large room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable even for 4 adults. Great location for Transportation & dinning
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Tina

Liked: Cleanliness
Great location and friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Suchan

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Friedolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast, super nice staff and clean. Rooms are small, but that was expected. We would stay here again
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great in most respects but having three beds, my request in the room didnt leave much space and the room probably wasn’t designed for three beds.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice place to stay!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, friendly and helpful staff and close to Osaki station that is a big plus
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right outside of the train station. So it was super convenient after the long flight to Tokyo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Definitely would book it again.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
This hotel is right next to the station, very convenient .
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to light rail
Stayed 3 nights in Oct 2025