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Smile Hotel Sugamo

3.0 star property

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Photo gallery for Smile Hotel Sugamo

Breakfast served
Interior
Down duvets, memory-foam beds, in-room safe, desk
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Place, Shinshoji Temple
    ‪3 min walk‬
  • Place, Togenukijizo Kogan Temple
    ‪4 min walk‬
  • Place, Rikugien Garden
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Single Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Semi Double Room

Down duvets, memory-foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2

View all photos for Adjacent Single Rooms-non-smoking

Down duvets, memory-foam beds, in-room safe, desk

Adjacent Single Rooms-non-smoking

  • Sleeps 2

View all photos for Single Room

Down duvets, memory-foam beds, in-room safe, desk

Single Room

  • Sleeps 1

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About this property

Smile Hotel Sugamo

Hotel in Tokyo with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Smile Hotel Sugamo offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Smile Hotel Sugamo. During your stay, you'll be within walking distance of Sunshine City Shopping Mall. Free WiFi in public areas, a restaurant and dry cleaning service are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Tokyo Dome and 8 minutes from Tokyo Imperial Palace
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Sugamo also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Tokyo hotel is smoke free.

Smile Hotel Sugamo has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 746 reviews
Rating 8 - Good. 291 out of 746 reviews
Rating 6 - Okay. 96 out of 746 reviews
Rating 4 - Poor. 21 out of 746 reviews
Rating 2 - Terrible. 9 out of 746 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

TSUJINO

Disliked: Property conditions & facilities, room comfort
お風呂にお湯を貯めて、2分ほど目を離した間にたくさんだったはずのお湯がカラになってました…入浴剤買ってきて入れてたのに。 Wi-Fiは時間によってかなり遅くなります。
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of little gems surrounded in the area. Staff super friendly and helpful laundry is also convenient
Stayed 4 nights in Sep 2025

6/10 Okay

Joshua l

Stayed 4 nights in Sep 2025

10/10 Excellent

Astrid Carolina Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just around 5 minutes to the Yamanote line, clean rooms, and friendly staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly nice area lots of restaurants to check out
Stayed 3 nights in Sep 2025

8/10 Good

Maika

Stayed 1 night in Sep 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スマイルホテル巣鴨は、私のお気に入りのホテルです。

ここのホテルは立地がとても良く、買物、交通、食事には非常にに便利です。またスタッフの方は親切で、親しみがあってとても対応が良いです。東京に行く度に毎回10〜14日間滞在しています。スマイルホテル巣鴨は私のお気に入りのホテルです。
Stayed 10 nights in Sep 2025

10/10 Excellent

Gail

Stayed 6 nights in Sep 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haf the best stay. The staff was very nice and the room was very clean and comfortable!
Stayed 4 nights in Sep 2025

8/10 Good

Gordon

Stayed 9 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay here. It’s in a nice location where I could quickly rent bicycles or walk to the subway. It’s near plenty of dining options as well. The staff were always ready to help. Water pressure was good too.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location only a couple of blocks from the Yamanote line on a not that busy station. Very friendly staff. Offered complementary several bottles of water when arriving. Highly recommended. I’ll consider this place in the future for when I visit Tokyo again! Thanks!
Stayed 3 nights in Aug 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. 24 hours reception service is great. They do room service cleaning once every 3 or 4 days for longer stays of 7 nights or more. Do not look under the bed, dust bunnies.
Stayed 5 nights in Aug 2025

8/10 Good

CHIHIRO

Stayed 3 nights in Aug 2025

10/10 Excellent

Chi Ho Barry, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options around. Some open after midnights. The cloest station is under the loop of Tokyo, so the transportation is not a problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

WaiMan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and friendly staff

Staff are very friendly with reception opens whole day around. Convenient location and it’s cleanly kept. Highly recommend!
Stayed 5 nights in Jul 2025

10/10 Excellent

Karim, Parlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a FamilyMart convenience store and walking distance from Yamamote and Mita lines. Neighborhood is safe, but go early enough some days and you'll see lines outside pachinko machine buildings.
Stayed 6 nights in Jul 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Fumiko

Stayed 1 night in Jul 2025

10/10 Excellent

KAORI

Stayed 2 nights in Jul 2025

2/10 Terrible

TOSHIYA

Stayed 2 nights in Jul 2025

10/10 Excellent

Clint

Liked: Property conditions & facilities
Disliked: Amenities
The wifi was really bad. I felt like I was being thettled for internet. Which was frustrating because the staff was very kind. I felt as though sitting in the room was a prison because all I could do was sleep. I am not going to return because we had one key and crappy internet.
Stayed 7 nights in Jul 2025