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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Property amenity
Lobby
Hallway
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Roppongi Hills
    ‪2 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin Room, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin non-smoking

  • Sleeps 2

View all photos for Standard Double with a table non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a table non-smoking

  • Sleeps 2

View all photos for Superior Queen non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen non-smoking

  • Sleeps 2

View all photos for ANNEX Standard Double with a table Non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2

View all photos for Standard Double with a work desk non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a work desk non-smoking

  • Sleeps 2

View all photos for Family Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin non-smoking

  • Sleeps 4

View all photos for Superior Double non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double non-smoking

  • Sleeps 2

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About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, near Shibuya Crossing
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and multilingual staff assistance are on-site. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Shibuya Scramble Square. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 10 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1015 reviews
Rating 8 - Good. 280 out of 1015 reviews
Rating 6 - Okay. 114 out of 1015 reviews
Rating 4 - Poor. 41 out of 1015 reviews
Rating 2 - Terrible. 14 out of 1015 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at this hotel. It is located very close to the Shinbuya station which is ideal to get anywhere in the city but is located on a quiet street away from the crowds. The room was very clean and not a bad size by local standards. The room had a washer/dryer that worked great. Nice have clean clothes for our next stop. Staff were friendly and helpful. Good free coffee in the lobby!
Stayed 6 nights in May 2025

10/10 Excellent

Milad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
great location
Stayed 6 nights in May 2025

10/10 Excellent

Tim

Stayed 5 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joselito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, walking distance to everything. Enjoyed our stay in Shibuya.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Yen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and clean room!
Stayed 4 nights in May 2025

10/10 Excellent

Tobias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! Everyone was super kind and helpful, so close to the heart of shibuya traveling is so easy
Stayed 6 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Tommy, Brooklyn

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
This property is convenient and within 5 -10 minute walking distance to Shibuya crossing and all the shopping and foodstuffs … It good that they have washer/dryer in the room, plug in cooking stove, and a decent size fridge The only downside for me is furnitures and bedding is outdated and room is small..
Stayed 10 nights in May 2025

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good especially it has a washing machine, the room size is big for Tokyo especially in Shibuya. The hotel is around a 10min walk to the Shibuya crossing, if you do a lot of shopping and travel on the train, it’s still a lot of walking. If u have a lot of luggages maybe catch taxi or uber as airport bus is a good 15-20min walk with luggage’s as you will be going up and down lift and escalators a few times. Overall is a good hotel to stay if you don’t mind walking and want a larger room with washing machine.
Stayed 6 nights in May 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were helpful & friendly. The hotel is a short walk from the station. There are plenty of places to eat within a small radius of the hotel.
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

in room clothes washer/dryer

Clean, functional, 8 mins walk to station and although we didn’t need it this time the in room clothes washer/dryer is very handy.
Stayed 1 night in May 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Disliked: Room comfort

Ok for one night

The room we were given did not match the picture of the room when we booked online unfortunately. We got a bed pushed up against the wall which was very inconvenient for a couple in their mid 60s.and one we wanted to avoid when choosing the hotel. A green pilot light on the ceiling lit the room brightly at night. Our room was a bit tight. Shower over bath.not a lot of bag room. Good TV. Fridge ok, washing machine present but not used by us. Good food mart next door, convenient. about 15-20 minute walk to Shibuya crossing and railway station. Bit of train noise at night. Hotel staff were very pleasant and overall hotel was fair.
Stayed 1 night in May 2025

10/10 Excellent

Brian, Kailua

Stayed 9 nights in May 2025

8/10 Good

ioi keng

Stayed 10 nights in May 2025

6/10 Okay

Andrew

Stayed 5 nights in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

8/10 Good

Kris, Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean room, in suite laundry machine, patio. What else can I ask for.:-)
Stayed 4 nights in May 2025

10/10 Excellent

Francis Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is easy to find, near the train station, and walking distance to Shibuya crossing. The staff are extremely accommodating and courteous in answering all of our inquiries. Would definitely book this place again!
Stayed 3 nights in May 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Quiet. Great location for walking trips
Stayed 2 nights in May 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Nitika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and convenient to the Shibuya station and shibuya crossing. The hotel is good if you’re out all day and just using it for a place to sleep. Just be prepared for a very small room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ryan

Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior Queen Room lives up to its name

Awesome economy hotel for long stays. Located on a quiet side street (!) just a few blocks south of Shibuya Station, it's a sanctuary from the insanity that makes the area so fun, but the shopping and nightlife are still right around the corner. The in-room washer/dryer was a key feature for our two-week stay, and the price was fantastic considering the amazing location and time of year (we stayed during Golden Week). It's not super glam, but for folks on a budget, it's a perfect option. The room was very small but super functional. Even our huge suitcases slid neatly under the bed, and there is tons of storage everywhere. (Open up those cabinets!) The bathrooms might not look like much, but the shower is surprisingly great with excellent pressure and hot water. The little balcony was great for getting some fresh air, too, although the trains across the street are noisy when the balcony door is open. The trains were much (much!) quieter with the door closed, and not noisy at all in my opinion. I'm from New York, though, so folks used to *complete silence* might not love it. (If that's you, I recommend staying in a less noisy and chaotic neighborhood like Koenji.) The one drawback is that the "Queen" bed is equivalent to a US "Full-size." The mattress was also a bit hard, and so were the pillows. (We managed.) Tokyu Stay is a reliable budget hotel chain with locations all over Tokyo, so even if Shibuya isn't right for you, you can find one just about anywhere you go.
Stayed 3 nights in May 2025