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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

Enjoy a city view from the large window, with a comfortable bed and seating area.
Relax in a comfortable seating area with a bench and potted plant, or work at the sleek reception desk with computer and phone.
Stylish hotel corridor with numbered rooms and a patterned carpet.
Enjoy a city view from the balcony, featuring a bed with a headboard and two chairs.
Enjoy a warm and inviting atmosphere in our café, where you can socialize at the central bar or relax at one of the many seating areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Roppongi Hills
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room Single Use, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Twin Room, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Queen Double Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking, Annex Building

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Single Room, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Basic Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double with a table non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double with a table non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Queen non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for ANNEX Standard Double with a table Non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with a work desk non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double with a work desk non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Twin non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double non-smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Double non-smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, near Shibuya Crossing
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and multilingual staff assistance are on-site. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Shibuya Scramble Square. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 10 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

8/10 Good

Angela, La Habra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! The room is small but butWe were mostly sightseeing all day so did no cooking. It’s great to do the laundry in the room!
Stayed 4 nights in Apr 2025

8/10 Good

Yutaro

Travelled with family and small children
Liked: Cleanliness, staff & service
Convenient location to go anywhere.
Stayed 5 nights in Apr 2025

10/10 Excellent

Goa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Quiet. Near Shibuya Crossing. A lot of eateries and shopping nearby. Staff speaks English.
Stayed 9 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rent is a bit pricy.
Stayed 6 nights in Apr 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick 10 minute walk to Shibuya Station. Nice quiet street with a family mart right outside. Hotel staff lovely and friendly. Bed and pillows are uncomfortable at least for myself and my partner, both woke up multiple times in the night and with stiff necks.
Stayed 2 nights in Apr 2025

4/10 Poor

Luke Wessman

Liked: Cleanliness, staff & service

Toyko stay hotel Shibuya. Decent.

This was my third visit to Tokyo, and unfortunately, this hotel didn’t meet the expectations I’ve had from past trips. While the staff were friendly and the location was fairly convenient to the main areas of Shibuya, the overall experience was underwhelming. The rooms were extremely small with barely any space to move or store luggage. The bathrooms felt quite dated—though the water pressure was great *but the worst toilet paper possible. The biggest issue for us was the mattress and pillows: after long days exploring the city, it was difficult to get comfortable and truly rest. What also stood out this time was how much hotel prices seem to have risen—especially considering what you get here. For the price we paid, the value just wasn’t there. It’s not a terrible hotel, but we won’t be looking to stay here again
Stayed 3 nights in Mar 2025

4/10 Poor

TRANG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Natalia

Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew, Ilford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might be the perfect distance from Shibuya - you can enjoy a little quiet while being less than 10 minutes walk from the scramble! Hotel itself is very clean, lobby is delightful and at least some rooms (including ours) had a modern washing drying machine that worked very well. Bed was comfortable, wifi was reliable, AC/heat unit in the room was responsive, and we got to try a few very good restaurants within one block. Annex building was perfectly fine for our stay, essentially the same but lobby is one block away.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with basic kitchenette facilities even though the room was compact. Only 1 comfortable chair with a smallish wooden stool - not ideal when there is 2 people. Check in was streamlined without any problems.
Stayed 5 nights in Mar 2025

8/10 Good

Andrew

Stayed 3 nights in Apr 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but good for four people.

Great hotel. Good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very good location with convenience store nearby and subway. A little bit more walking the is many shops
Stayed 2 nights in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location quiet 7 min by walk to all metro stations !
Stayed 5 nights in Mar 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very comfortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Mitsuru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few blocks from the new Shibuya Scramble. This area is more quiet than where the Crossing is but for me that is a positive. Plus having a washing machine was a life saver. Also enjoyed our balcony.
Stayed 2 nights in Mar 2025

10/10 Excellent

Percival

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient place to stay in Shibuya. Close to most everything…shopping, dining, train station, Shibuya Crossing. Staff were very accommodating. Felt safe and very clean!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025