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Pan Pacific Toronto

4.0 star property
VIP Access

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Photo gallery for Pan Pacific Toronto

Exterior
Pool
Exterior
2 restaurants, lunch served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

View in a map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Place, Fairview Mall
    ‪3 min drive‬
  • Place, Aga Khan Museum
    ‪4 min drive‬
  • Place, Ontario Science Centre
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Two Queen

8.4 out of 10
Very good
(161 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(134 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, laptop workspace

Premier King

7.8 out of 10
Good
(54 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Pan Pacific Toronto offers 409 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. 21 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant – This restaurant serves lunch and dinner.
900 Lounge – On-site bar. Open daily.
Gilaneh – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1636 out of 3336 reviews
Rating 8 - Good. 858 out of 3336 reviews
Rating 6 - Okay. 423 out of 3336 reviews
Rating 4 - Poor. 205 out of 3336 reviews
Rating 2 - Terrible. 214 out of 3336 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

HSUEH MING

Stayed 1 night in Jul 2025

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet but not close to any of the attractions.
Stayed 7 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Shangru

Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The common areas are nice. Main lobby is up to date. Check in process wasn’t ideal (our room was not ready and we were asked to wait and that they’d call us when the room was ready in 10-15 minutes, however 45 min later we had to wait in line again to get the keys for our room)…the rooms are comfortable in size, however the sofa in the room was stained and the hand shower had nowhere to be put in the bath and just had to be laid on the soap dish…they are in the process of updating the hotel as a whole. Hopefully things will improve.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jorge

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not sure we would return to this hotel.

It could be a great hotel. There are just two elevators and it takes a long time to get one. Breakfast is horribly slow, it takes more than one hour. It is "a-la-carte", you choose three items, but they are delivered with a long delay. For example, you will get the bread long after finishing the eggs. We saw people just get up and leave due to the insanely long wait.
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert Mathis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel, but the best part was the outstanding service we received in the restaurant from Annie, Lisa, and (I think her name was) Tokoko. They were wonderful—so friendly and attentive! :)
Stayed 4 nights in Jul 2025

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was fine. Staff at the restaurant/restaurant itself wasn’t great. It wasn’t clean.
Stayed 3 nights in Jul 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel to stay at - good price
Stayed 14 nights in Jun 2025

10/10 Excellent

Eskinder

Stayed 5 nights in Jul 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Grace

I was impressed and the staff were excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a pleasure very much appreciated a room m on the 18th floor with sliding doors that opened for fresh air.
Stayed 2 nights in Jul 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Saniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful and well maintained, the service is not as great, the TV wasn't working when I called they said they will send a technician but didn't send one, breakfast took more than 1.5 hours to be served with unstaffed hall with a lot of customers
Stayed 1 night in Jul 2025

4/10 Poor

Lynne

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not enough wheelchair parking. 3 spots is not enough for a 400 room capacity hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

pragya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, efficient staff, good location.
Stayed 1 night in Jul 2025

4/10 Poor

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ac in room 1202 makes awful noise of a compressor
Stayed 1 night in Jul 2025

10/10 Excellent

Akalu, Montreal

Stayed 1 night in Jul 2025

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel endroit ! Piscine chauffée Près de plusieurs restos
Stayed 2 nights in Jul 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel, perfect location central to Toronto
Stayed 1 night in Jun 2025

8/10 Good

Billie-Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025