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Pan Pacific Toronto

4.0 star property
VIP Access

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Exterior
Property preview
Lobby
Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available

Explore the area

View in a map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Place, Fairview Mall
    ‪4 min drive‬
  • Place, Shops at Don Mills
    ‪7 min drive‬
  • Place, Cineplex VIP Cinemas Don Mills
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Two Queen

8.4 out of 10
Very good
(163 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(135 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.0 out of 10
Very good
(59 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Pan Pacific Toronto offers 409 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. 21 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant – This restaurant serves lunch and dinner.
900 Lounge – On-site bar. Open daily.
Gilaneh – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 25 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1707 out of 3444 reviews
Rating 8 - Good. 877 out of 3444 reviews
Rating 6 - Okay. 435 out of 3444 reviews
Rating 4 - Poor. 210 out of 3444 reviews
Rating 2 - Terrible. 215 out of 3444 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service
We loved this hotel. However, the fact that we couldn't open our balcony doors was a major disappointment.
Stayed 1 night in Aug 2025

6/10 Okay

Susan, Columbia Valley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was impeccable. True Pan Pacfic staff. The property was a shock. Curtains falling off the rods. Broken windows. Carpets coming away from the walls. Phones not working. Holes in the walls. Pictures cut to fit around the head boards. Pictures / signs hung crooked. Windows filthy. Heater and air conditioning on at the same time in the lobby (super confusing) The grounds coming into the hotel, very disarray. Elevators not working. Broken office chair in our room which my brother in law fell backwards out of. The list is lengthy. Nothing compared to the Pan Pacfic Vancouver, which is what I was expecting. Especially for the nightly rates. The staff in all departments, especially Ann in the restaurant, above and beyond. I would return because of the staff. Hopefully some major renovations coming up.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and spacious room, high quality breakfast and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Leonard

Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay
Stayed 1 night in Aug 2025

8/10 Good

Linghong

Travelled with family
Liked: Cleanliness, room comfort
Generally speaking it’s good ,only one thing seems a little bit problem that is elevator . Sometimes need wait for quite long time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel, the bed was very comfortable, room was lovely and clean, and the front desk was very helpful and friendly! I will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessicayijie

clean and convenience
Stayed 3 nights in Aug 2025

10/10 Excellent

Xiaojie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Roshni, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Pan Pacific Toronto. The hotel was spotless from the lobby to the room. As an Expedia Gold member, I was offered a complimentary room upgrade, late check-out, and free parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roshni, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with excellent service! As an Expedia Gold member, I received a free room upgrade, late check-out, and complimentary parking. It's conveniently located and I received good value for my money. The only issue is reaching anyone by phone. The front desk did not answer the phone on 3 separate occasions. I tired calling to say I had a delay and could not reach anyone.
Stayed 1 night in Sep 2025

8/10 Good

Alena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious suites,convenient location to downtown and minutes from Masonville Mall.on the bus route.good hot breakfast included.walkable. Friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and the bed was luxurious. We were so comfortable. The hygiene supplies were fantastic and the toilet paper was very plush and 4 ply! For the area, the price was great and we appreciated the parking as well. It had an excellent hot tub as well. Our number one complaint was it only had one working elevator while we were staying there and that made things very difficult.
Stayed 2 nights in Sep 2025

4/10 Poor

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat, only air conditioning. It was 10 degrees Celsius out side on Sept. 7. Room was freezing. Not acceptable in Canada.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, access to restaurant, coffee shop nearby. Great Staff at the Seasons Restaurant (in-house). Room are spacious and has all of the amenities.
Stayed 2 nights in Sep 2025

4/10 Poor

Oluwapelumi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pan Pacific was a very nice place. The staff were very friendly. Our waitperson Jolanta was a very friendly person and was glad to have her take care of us for breakfast during our stay. She greeted us cheerfully each morning and remember what our preferences were for our beverages. When we made our plans to visit Toronto we were looking for some place just outside of the city and Pan Pacific was the right choice. Parking is ample and restaurants are nearby. Only downside shower could use a little more room.
Stayed 3 nights in Sep 2025

4/10 Poor

richard

Stayed 2 nights in Sep 2025

6/10 Okay

Stephanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our arrival flight was very early 7am and I called a few days before asking if we could have an early check in. Reception said they could not guarantee this but if the room was available when we arrived they would give it to us. We arrived at the hotel around 8am and they said the room was not ready. We said ok and left our bags at the hotel and went out to do other things. We came back at 1:40 and asked if the room was ready and they said it was not. The hotel was noticibly not at capacity, although they said it was. We said we would wait in the lobby till it was ready. We waited and the staff knew we were sitting there waiting and they just looked at us blankly for over an hour. As 3pm ( the check in time) started to approach, my husband went to the front desk and they said they had our room ready. We were so angry. I know that our room was ready before this. The check in agents were purposefully trying to show us that they had the authority to give us a room and they were making sure that we didn't get it till 3pm. We spent 5 nights in the hotel and it was not at capacity. The check in experience was BAD! This is not a bad hotel. The price we got for it was very reasonable but the service is poor!
Stayed 5 nights in Jul 2025

10/10 Excellent

Nikolai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Excellent hotel and excellent people.
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Stayed 1 night in Sep 2025