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Onishiya Suishoen

3.0 star property

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Front of property – evening/night
Interior
Exterior
Property amenity
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

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Kinosaki-cho Momoshima 1256, Toyooka, Hyogo, 669-6102
  • Kinosaki Onsen Ropeway
    ‪18 min walk‬
  • Kinosaki Marine World
    ‪7 min drive‬
  • Takeno Beach
    ‪12 min drive‬

Room options

View all photos for Traditional Room

Traditional Room | In-room dining

Traditional Room

10.0 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 4 Single Futons

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About this property

Onishiya Suishoen

Ryokan in Toyooka with free parking
Free newspapers, a garden and a front desk safe are available at this ryokan. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include free train station drop-off. Housekeeping is available on request.
Onishiya Suishoen offers 34 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers.

This Toyooka ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:30 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs on site. The temperature in the hot springs is set to 108°F.
Our customers tell us that they can't get enough of the helpful staff at Onishiya Suishoen. During your stay, you're just a quick walk from Jizo-yu Onsen. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a water dispenser
  • On-site recreation includes hot springs and bicycles to rent
  • Within a 15-minute walk of Jizo-yu Onsen and Kinosaki Mugiwarazaikudenshokan
  • Free train station pick-up and train station drop-off shuttle service
Onishiya Suishoen offers its guests hot springs. Public spaces have free WiFi. A train station pick-up shuttle and A train station drop-off shuttle are free. Onishiya Suishoen also features a garden, complimentary newspapers in the lobby, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Toyooka ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Couples/private dining
  • Kaiseki meal

Things to do

  • 2 indoor hot springs
  • Bicycle rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs water temperature - 42 ºC
  • Massage
  • Public bath open from 5:30 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Dinners are available by reservation only and cannot be requested for same-day service.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property serves meals in the dining room. In-room dining is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Onishiya Suishoen.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Onishiya Suishoen Inn Toyooka
Onishiya Suishoen Inn
Onishiya Suishoen Toyooka
Onishiya Suishoen
Onishiya Suishoen Japan/Toyooka, Hyogo
Onishiya Suishoen Ryokan
Onishiya Suishoen Toyooka
Onishiya Suishoen Ryokan Toyooka

Onishiya Suishoen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 173 out of 208 reviews
Rating 8 - Good. 27 out of 208 reviews
Rating 6 - Okay. 6 out of 208 reviews
Rating 4 - Poor. 2 out of 208 reviews
Rating 2 - Terrible. 0 out of 208 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a must-do experience. The staff was super friendly. We hadn't booked a meal with our stay, so the staff called the local restaurant to find if they can accommodate our dietary needs (vegan). They made us a reservation and even sent us with a handwritten note in Japanese. The shuttle is very convenient to visit all the Onsens in the town. In hindsight, for a full experience, we should have booked a meal with our stay and called the hotel in advance to request vegan options.
Stayed 1 night in May 2025

10/10 Excellent

THI DIEM THUY

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful ryokan with great customer service! Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

David Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

A huge clean beautiful room with lots of extras. The biggest room of our entire trip. We opted for traditional room and it was fantastic. Great onsen and pass to all onsens in the town. Great service, help with luggage and free transport (everything is walkable).
Stayed 1 night in May 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places I’ve ever stayed, I regret not booking more than one night! It’s a bit expensive but definitely worth it if you wanna treat yourself to something nice on vacation.
Stayed 1 night in May 2025

10/10 Excellent

Beatrice, Ajax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and friendly. Really appreciated their hospitality and felt welcomed at all times. They made our stay relaxing and wished we stayed a little longer.
Stayed 2 nights in May 2025

10/10 Excellent

Junru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and attention to detail.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but location is lacking.

Nice ryokan with friendly staff. Food was excellent and fresh. The public bath was kind of lackluster but clean, being next to a major road was kind of annoying, cant really relax as you can hear heavy traffic.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. We had help planning our trains and made sure we were at the station early in the morning. They went out of their way to help and it was so very much appreciated. We could easily walk into town. Kinosaki is gorgeous. Highly recommend to anyone looking for an escape from the cities.
Stayed 2 nights in Apr 2025

10/10 Excellent

ANDY

Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, lovely and helpful staff. The dinner and breakfast were amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Where to start, this Ryokan was spectacular. The hotel is beautiful in its traditional style with extremely friendly staff who couldn't have done more. The hotel is a nice ten minute walk from the main area but offer free transfers from the hotel to the onsens. We never used it because the walk was so pleasant. The onsen they provide is lovely with an indoor and outdoor area, the traditional set meals they have was equally brilliant. We will absolutely come back here in the future!
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very grateful for patient & polite staff, helping us to make the most of our experience in the Kinosaki area. Our meals in the private dining room were delightful, with staff being very helpful to accommodate our personal needs. Overall, a wonderful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheila, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing!! The staff was so kind and helpful, especially Chiba in the dining room. Please do get the half board option! The food I was served was incredible and worth almost as much as I paid for the hotel room. The onsen at the hotel is better than most of the public ones in town. The free massage chairs and foot vibration machines were awesome. Highly recommended!
Stayed 1 night in Mar 2025

6/10 Okay

Eldad

Travelled with family
Liked: Cleanliness, staff & service
A nice traditional style Rayukan. Yet a bit dated facility. Bathrooms are not very comfortable and nice .
Stayed 1 night in Feb 2025

10/10 Excellent

francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying at this ryokan, and definitely the highlight of our trip to Japan. From the moment they greeted us at check-in to the farewell at checkout, they took such good care of my family and me. Room was amazing, stay was comfortable, Kaiseki breakfasts and dinners were such a treat, and the shuttle system to the 6 onsen around town was very convenient. Also, several of the staff spoke English, which helped a ton.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Feb 2025

6/10 Okay

N

Travelled with family
Liked: Room comfort
The hotel feels tired and the service is very over bearing The onsen is ok but much better onsen are in kinosaki town. Food was traditional Japanese fair.
Stayed 1 night in Dec 2024

10/10 Excellent

Houston, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. So friendly and helpful. The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge. The room was beautiful and clean.
Stayed 1 night in Dec 2024

4/10 Poor

Saul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lacked the personal touch we are used to from Ryokans. Reception staff who showed us the facilities barked orders at us. The futon bed was very uncomfortable and the bathroom needed updating. They only provided one old small towel each to use both in room and take around the onsens. The evening meal and breakfast was to a good standard but again missed the personal touches.
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit far from the onsen center, about 10-15 walk from the Kinosaki train station. However, the staff are very courteous and service is excellent. The hotel is nice,clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

The service and especially the food was of the highest class. The ryokan’s public pools are small but you are given a pass which gives you free access to public bathhouses in the town. The location is a bit away from the town centre but a free shuttle bus is provided.
Stayed 2 nights in Oct 2024