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BE Destination Tulum

5.0 star property
VIP Access

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Photo gallery for BE Destination Tulum

In-room safe, individually furnished, blackout curtains
Suite (Air Suite with Plunge Pool) | In-room safe, individually furnished, blackout curtains
Suite (Signature Suite with Plunge Pool) | In-room safe, individually furnished, blackout curtains
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Playa Paraiso
    ‪14 min drive‬
  • Place, Tulum Mayan Ruins
    ‪19 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Signature Suite with Plunge Pool)

Suite (Signature Suite with Plunge Pool) | In-room safe, individually furnished, blackout curtains

Suite (Signature Suite with Plunge Pool)

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Air Suite with Plunge Pool)

Suite (Air Suite with Plunge Pool) | In-room safe, individually furnished, blackout curtains

Suite (Air Suite with Plunge Pool)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite (Premier Palm Suite)

Premier Suite (Premier Palm Suite) | Living area

Premier Suite (Premier Palm Suite)

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (with Plunge Pool)

Suite, Oceanfront (with Plunge Pool) | In-room safe, individually furnished, blackout curtains

Suite, Oceanfront (with Plunge Pool)

  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Palm Suite)

Suite (Palm Suite) | In-room safe, individually furnished, blackout curtains

Suite (Palm Suite)

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Alcove Suite with Plunge Pool)

Suite (Alcove Suite with Plunge Pool) | In-room safe, individually furnished, blackout curtains

Suite (Alcove Suite with Plunge Pool)

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, Oceanfront (with Plunge Pool)

Premier Suite, Oceanfront (with Plunge Pool) | In-room safe, individually furnished, blackout curtains

Premier Suite, Oceanfront (with Plunge Pool)

  • Ocean view
  • 109 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (with Plunge Pool)

Suite, Terrace (with Plunge Pool) | In-room safe, individually furnished, blackout curtains

Suite, Terrace (with Plunge Pool)

  • Ocean view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Sea Suite)

In-room safe, individually furnished, blackout curtains

Suite (Sea Suite)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

BE Destination Tulum

Catch some rays at the beach or spend the day relaxing at BE Destination Tulum's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
BE Destination Tulum offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower, bathrobes and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Gön House of Healing has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at BE Destination Tulum. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Mare´zia, a seafood restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Treat yourself to Ayurvedic treatments, facials or body wraps at Gön House of Healing
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Tulum Beach and 13 minutes on foot from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
BE Destination Tulum offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury BE Destination Tulum. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Tulum hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Mare´zia – This seafood restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
4 Fu3gos – This steakhouse specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fu3gos
  • Mare´zia
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BE Destination Tulum

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 600 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
BE Destination Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

BE Destination Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 393 out of 531 reviews
Rating 8 - Good. 67 out of 531 reviews
Rating 6 - Okay. 34 out of 531 reviews
Rating 4 - Poor. 10 out of 531 reviews
Rating 2 - Terrible. 27 out of 531 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Shakila

Travelled with partner
Liked: Staff & service
It’s a nice hotel with beautiful rooms, but I don’t think it should be rated as a 5-star property. They lacked some basic amenities that most hotels provide, such as slippers, and we had to ask for toothbrushes and toothpaste twice before receiving them. Except for Aylin, I didn’t find the other staff to be well-trained or particularly pleasant. They have two nice outdoor pools, but the water is so cold that you can’t get into them. The food was 8/10 — I enjoyed it. Overall, it’s okay, but I wouldn’t stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

valerie antonette

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was outstanding. The service was five stars all the way around really enjoyed my time there very relaxing and private. It was everything I wanted will definitely be returning.
Stayed 5 nights in Sep 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2025

2/10 Terrible

Klodian

Disliked: Cleanliness, amenities, property conditions & facilities
We had cockroaches in our bed
Stayed 4 nights in Nov 2025

10/10 Excellent

Yuxuan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelli

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The place is great. The staff are all so friendly and helpful. The ceviche is the best I’ve ever had!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dr Dewhanne, Chino Hills

Stayed 3 nights in Oct 2025

10/10 Excellent

Wojciech, Hanover Park

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was small but delicious Clean rooms Beautiful location and beach
Stayed 4 nights in Oct 2025

10/10 Excellent

ADAM

Stayed 2 nights in Oct 2025

2/10 Terrible

Eyal

Stayed 4 nights in Oct 2025

10/10 Excellent

johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned perfectly, concierge very attentive, food in Marezia delicious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Francisco

Stayed 3 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family.
Private rooftop pool
Private rooftop deck
Air Suite bed
Stayed 4 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Vivian, Missouri

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING experience. It was exactly what my daughters and I were looking for .. definitely coming back 😍
Stayed 4 nights in Aug 2025

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are very attentive.
Stayed 1 night in Sep 2025

6/10 Okay

Victoria, Sammamish

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The resort and the rooms are beautiful. But the service was pretty awful from our experience. Staff ks friendly but pointless when it came to basic things. We had a broken light outside of our room entrance and we repeatedly asked them to fix it daily and it was not fixed until our last night after my husband had a stern talk with them. It was dangerous to walk in and out of our room in the darkness, a total safety hazard. Basic things like face clothes were not replenished during cleaning and housekeeping kept the doors opened during service which welcomed a a swarm of mosquitos into our room. If you like a beautiful jungle setting and don’t mind getting eaten alive by mosquitos, then this is your spot!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ayushma

Stayed 3 nights in Sep 2025

10/10 Excellent

Gloria

Stayed 4 nights in Sep 2025

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything ❤️
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan

Stayed 6 nights in Aug 2025

8/10 Good

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, especially the vegetation and the spa. The concierge was excellent as it was the staff serving breakfast. The receptionist was not very attentive, I would say even impolite, showing some frustration amd addressing us with little patience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett

Stayed 4 nights in Sep 2025