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Aparthotel

Panacea Condo Tulum

3.5 star property

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Photo gallery for Panacea Condo Tulum

Reception
Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV
Exterior
Suite Residential, 1 bedroom | Balcony
Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Gym
  • Pool
  • Parking included
  • Air conditioning
  • Outdoor space

Explore the area

View in a map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
  • Tulum National Park
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬

Room options

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Private Pool

Romantic Suite, 1 King Bed, Private Pool | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Romantic Suite, 1 King Bed, Private Pool

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Private kitchen

Junior Suite, Garden View

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Pool | 2 outdoor pools, open 7:00 AM to 10:30 PM, pool loungers

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Shower, rainfall showerhead, free toiletries, towels

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Terrace/patio

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Living area | 50-inch Smart TV with cable channels, TV

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Panacea Condo Tulum

Aparthotel with 2 outdoor swimming pools, in the vicinity of Tulum Mayan Ruins
This aparthotel features 2 outdoor pools, a fitness centre and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down duvet. Other touches available are a rainfall shower and a Smart TV.
Panacea Condo Tulum offers 23 air-conditioned accommodations with a safe and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tulum aparthotel provides complimentary wireless Internet access.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Panacea Condo Tulum, you're just a quick walk from Holistika Art Walk. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This comfortable aparthotel has 23 apartments. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a private garden, a Smart TV and Egyptian cotton sheets
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • 7 minutes by car from Gran Cenote and 8 minutes from Tulum National Park
  • Airport shuttle service available for a fee
As a guest of Panacea Condo Tulum, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and a vending machine are also featured at Panacea Condo Tulum. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tulum aparthotel.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Yoga classes
  • Ecotours nearby
  • Fishing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 23 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Panacea Condo Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per vehicle (return)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Panacea Condo Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum

Panacea Condo Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 111 reviews
Rating 8 - Good. 18 out of 111 reviews
Rating 6 - Okay. 2 out of 111 reviews
Rating 4 - Poor. 2 out of 111 reviews
Rating 2 - Terrible. 4 out of 111 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya Maria

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Kim Anh Charlotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good stay for the money spent
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Stayed 5 nights in May 2025

10/10 Excellent

ANA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Keith, souris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Stayed 14 nights in Feb 2025

10/10 Excellent

Julian Duvan

Liked: Cleanliness, property conditions & facilities
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Stayed 12 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Very meh for the price

Disappointing experience. Room was not cleaned at all during 6 night stay. Cockroaches under kitchen sink. They never emptied our garbages even. The lock on our door broke and they didn’t fix it so we had an unlocked condo for most of the trip. Location is ok, the road is pretty bad leading to it through massive water puddles to walk around but that’s most of Tulum. Not great value for the money.
Stayed 6 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
Stayed 5 nights in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Harleen

Liked: Cleanliness, property conditions & facilities
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.

10/10 Excellent

Elia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023

8/10 Good

Katherine

Liked: Cleanliness
Stayed 3 nights in Apr 2023

10/10 Excellent

rotem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
Stayed 5 nights in Mar 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!

8/10 Good

Gerald

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn’t like the road to the building
Stayed 7 nights in Jan 2023

10/10 Excellent

Sapnashri

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Vongpheth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Stayed 4 nights in Nov 2022

2/10 Terrible

Enrique

Stayed 4 nights in Jul 2022

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort

Perfect stay!

This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
Stayed 5 nights in May 2022

10/10 Excellent

Jerrinika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
Stayed 2 nights in Feb 2022

10/10 Excellent

Derek Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Stayed 7 nights in Nov 2021

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine. A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.
Stayed 4 nights in Oct 2021