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Mereva Tulum

4.0 star property
VIP Access

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Photo gallery for Mereva Tulum

King Beachfront | Beach/ocean view
Partial Ocean View | Premium bedding, down duvets, in-room safe, desk
Presidential Studio Suite | Terrace/patio
King Beachfront | Premium bedding, down duvets, in-room safe, desk
Junior Suite Beach Front | Premium bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
FRAC. TANKAH III No. MZA 3 LOTE 35, CARRETERA FEDERAL CANCUN-CHETUMAL, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪2 min walk‬
  • Place, Tulum National Park
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Beachfront

Superior Beachfront | View from room

Superior Beachfront

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Beach Front

Junior Suite Beach Front | Premium bedding, down duvets, in-room safe, desk

Junior Suite Beach Front

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Partial Ocean View

Partial Ocean View | Premium bedding, down duvets, in-room safe, desk

Partial Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Beachfront with Plunge Pool

Master Suite Beachfront with Plunge Pool | Premium bedding, down duvets, in-room safe, desk

Master Suite Beachfront with Plunge Pool

8.8 out of 10
Excellent
(11 reviews)
  • Beach view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite Garden View

Suite Garden View | Premium bedding, down duvets, in-room safe, desk

Suite Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Suite Garden View

Double Room Suite Garden View | Premium bedding, down duvets, in-room safe, desk

Double Room Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for King Beachfront

King Beachfront | Premium bedding, down duvets, in-room safe, desk

King Beachfront

9.8 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Studio Suite

  • Bay view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Mereva Tulum

Spend the day catching some rays at the beach, relaxing by one of Mereva Tulum's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Mereva Tulum offers 25 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Mereva Tulum. During your stay, you're just a quick walk from Cenote Manatí. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body treatments, deep-tissue massages or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a playground, kayaking and rowing/canoeing
  • Steps from Cenote Manatí and 10 minutes by car from Xel-Há Park
  • Airport shuttle service available for a fee
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Mereva Tulum, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Mediterranean hotel also offers a garden and a terrace. Self parking is free.

This 4-star Tulum hotel is smoke free.

Mereva Tulum has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Books
  • Canoeing
  • Fishing
  • Free beach club
  • Full-service spa
  • Games
  • Kayaking
  • Library
  • Playground
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's books
  • Children's toys
  • In-room cot
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2009
  • Mediterranean architecture
  • Mosquito nets
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 33 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 288 per vehicle (return, maximum occupancy 2)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Mereva Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 09042310
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Sky Boutique Tulum
Blue Sky Hotel Boutique
Blue Sky Hotel Boutique Tulum
Blue Sky Tulum Hotel
Blue Sky Tulum
Mereva Tulum by Blue Sky Hotel Tulum
Mereva Tulum by Blue Sky Hotel
Mereva Tulum by Blue Sky Tulum
Blue Sky Hotel Tulum
Blue Sky Tulum
Blue Sky Hotel Boutique
Mereva Tulum By Blue Sky Tulum
Mereva Tulum Hotel
Mereva Tulum Tulum
Mereva Tulum Hotel Tulum
Mereva Tulum by Blue Sky

Mereva Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 422 out of 645 reviews
Rating 8 - Good. 142 out of 645 reviews
Rating 6 - Okay. 44 out of 645 reviews
Rating 4 - Poor. 18 out of 645 reviews
Rating 2 - Terrible. 19 out of 645 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Annabelle

Stayed 5 nights in Jan 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a beautiful, quiet oasis. The staff was wonderful, our bed was super comfortable and it felt more like a private condo than a hotel. If the big, all-inclusive hotels are too touristy for you, this could be a great choice. We felt very safe here, the hotel is on a private road with a guard shack so limited traffic and easy to walk along daily. There's a beautiful cenote just a few minutes walk away. Keep in mind, being outside the main hotel zone food options are limited to a few hotels unless you have a car to drive into town or to the hotel zone - so we recommend renting a car or scooter. We would also highly recommend finding the Mexican cooking from scratch class in a private Tulum home - it was a great experience.
Stayed 4 nights in Jan 2026

8/10 Good

Jennifer J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very spacious and comfortable- it was tough at times to contact the resort via hotels.com, so when I switched to direct communication it was better. The restaurant was good, and the spa was on their nearby sister property that was amazing. It would have been nice to get details on the neighborhood Cenote before visiting to be prepared.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The private beach and dock with hammocks were heavenly. Entire hotel was beautifully decorated in modern, neutral tones. Our room had the most incredible view of the beach.
Stayed 5 nights in Dec 2025

4/10 Poor

Anush

Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and helpful. The setting is lovely.
Stayed 5 nights in Dec 2025

6/10 Okay

elena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Some of the staff was nice to us but We didn’t get to swim as the beach was rocky and it was windy. The hotel shouldn’t be advertised as boutique luxury- they tried but it’s moldy, dirty and half of the time we didn’t get our room cleaned or had to ask to towels if we were gone the whole day- nobody would come in. They are low on staff- there were days when no chef at the restaurant and no food items available. The area outside is dirty and unpaved. If we had to go anywhere it cost us $35 one way. It is a rip off on all levels. We went to Nerea the beinorinv property to have lunches and hang out at their pools as our pool was super dirty- god knows when was the last time they cleaned it.
Toilet was broken at all time and no hot water in the shower
Mold
Stayed 6 nights in Dec 2025

6/10 Okay

Adam

Travelled with family
Disliked: Amenities
The setting is beautiful but everything else felt a bit run down and a bit stingy. I think expectations re showers should be managed upfront. In some rooms the water is tepid, in others it’s cold.
Stayed 3 nights in Dec 2025

6/10 Okay

James, North Vancouver

Liked: Cleanliness
They did not want toilet paper to be flushed. The mini fridge was tiny and did not work. The pools were too dirty to use. The restaurant was adequate and catered mostly to non local dishes. On the other hand the staff were very nice and the beach view was beautiful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, gracious staff.
Stayed 6 nights in Nov 2025

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful. I asked for a partial refund and was denied - so I'm leaving this review to warn others. I paid for THE nicest room (5 star hotel prices) and our room had mold, bugs, cracks in the wall and tattered towels. I wish they would have been kind and just given me a discount but perhaps this review will save someone else an awful stay. Go spend your hard earned dollars somewhere else.
Leaking and mold from ac unit
Tattered towels
Tattered towels
Mildew and corrosion in showerhead
Stayed 3 nights in Nov 2025

10/10 Excellent

dave, maple valley

Stayed 2 nights in Nov 2025

8/10 Good

Debra, Perkasie

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean and the staff (especially Havier at the front desk) were very kind and accommodating. Very nice property.
View from breakfast table
Pool
Pier
View from balcony
Stayed 4 nights in Oct 2025

8/10 Good

Jen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were moved to Nerea (Mereva's sister hotel) down the block before our arrival due to the abundance of seaweed in the water. It wasn't much better at Nerea but we still swam and took advantage of the outdoor lounges/hammocks. The best thing about our experience was the staff. They were all very kind and professional. If I recommended this hotel for anything, it would be the staff. Phillipe, the spa masseur, was also amazing. He gave my friend and I the best massages we've ever had. However, the hotel itself was limited. The dining options were very limited and it often ran out of food (fish for fish tacos, bread at breakfast, etc.) We booked Mereva due to the description of the restaurant and its menu and unfortunately didn't have an experience anywhere near what we were expecting. The hotel is pretty remote if you don't have a car, so the absence of food was pretty unfortunate. We ended up having to rent a car so we could head out of the area for dinner.
Stayed 8 nights in Oct 2025

6/10 Okay

Felix Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service
The Mereva was closed and had to change to the Nerea Hotel. It was much nicer because it was actually open. I had rented a room for 6 nights for two adults and one child and the rooms were all for couples only. They added a sofa bed, and it worked but no privacy. The restaurant was not fully stocked, the workers tried their best with what they have, but it’s not fare for them and the customers. Extremely expensive food, and location not easily accessible if you don’t have a car good luck. The workers at the Nerea try the best to provide you with a good experience but with out the right tools it fails.
Stayed 6 nights in Sep 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Instagram perfect place.

Espectacular lugar, “instagrameable” en cada rincón. Muy cómodo y con una ubicación envidiable. Lo único negativo fue el exceso de sargasso que aunque es un fenómeno natural y no es culpa del hotel, si podrían limpiar un poco, como lo hace el hotel vecino. El personal muy amable pero la comida definitivamente puede mejorar y el menú muy limitado.
Stayed 3 nights in Sep 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, aunque no me felicitaron ni tuvieron algún detalle de bienvenida o por mi cumpleaños ✨
Stayed 5 nights in Jul 2025

10/10 Excellent

Robin, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 5 nights in Jul 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is located outside the city center so you will always need a taxi or a rental vehicle. The street that leads from the main road to the hotel is unpaved. Otherwise, the property is lush and pretty, quiet and secure. The staff is friendly although a bit slow. The food is pretty good. I would highly advise against going in July. The mosquitos are a nightmare and so is the sargassum problem. This is out of the control of the hotel, so not using it for my rating. Only to advise future travelers.
Stayed 5 nights in Jul 2025

10/10 Excellent

Brandi

Stayed 1 night in Jul 2025

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend (friend/colleague/travel buddy) and I stayed at Hotel Mereva during the off-season and absolutely loved it. The hospitality was next level—Erik and Dalia at the front desk were always kind, helpful, and made getting around super easy. The staff, including Felipe, Aaron, Luis, Santos, and Gabriel, were so genuine and warm—it felt like being among friends. The food was unreal. Shrimp tacos, forest pizza, and the heirloom tomato with burrata were top tier. Happy hour had the best 2-for-1 margaritas of the trip. We did the breakfast package too—great options and a perfect start to each day. The property itself is peaceful and beautifully maintained. Two pools, hammocks on the dock, ocean nets to lounge on, plus a plunge pool in our room. Everything worked well—AC, water, all of it. Housekeeping was thoughtful with creative towel animals left daily. We wished we had two more days just to slow down, explore the small nearby town, and take advantage of the kayaks, paddle boards, and bikes included in the stay. Taxis are pricey, but the collectivo bus is easy and cheap if you’re up for a little adventure. Even with off-season rain, it never took away from the experience. Highly recommend for anyone wanting great service, good food, and total relaxation.
Stayed 5 nights in Jun 2025

10/10 Excellent

Regina

Stayed 5 nights in Jun 2025

8/10 Good

ALIX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, friendly staff, quiet, easy parking. Spacious rooms with comfy beds.
Stayed 2 nights in May 2025

10/10 Excellent

Carmen Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like quiet, this is the perfect place. Staff was amazing. Our room was always cleaned up. Our experience was the best, I can actually say I rested. Minutes away from cenotes Casa Tortuga the ruins and not to mention a Cenote literally in front of the hotel. Highly recommend.
Stayed 7 nights in May 2025

10/10 Excellent

Gregory, Asheville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tucked away on a beach between Playa del Carmen and Tulum - this is a lovely spot to get away. Very well staffed, nice restaurant and lovely setting on the beach. We went in the "off season" but still had a lovely time. The best times to go are Nov -April - if you go outside of this time the beaches may have seaweed instead of sand - this is very normal for ALL beaches in Yucatan Peninsula. The restaurant is perfectly lovely with excellent CHEFS - open for breakfast, lunch and dinner even LATE. Two pools, plenty of beach chairs and umbrellas as well as a pier to sit on all day if you like. I would stay again.
Stayed 7 nights in May 2025

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