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Le Palace Hotel

5.0 star property

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Photo gallery for Le Palace Hotel

Front of property
Interior
View from property
Pool
Beach/ocean view

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

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COMPLEXE CAP GAMMARTH,BP 68, La Marsa, Tunis Governorate, 2078
  • Place, La Marsa Beach
    ‪2 min walk‬
  • Place, Marsa Corniche
    ‪3 min drive‬
  • Place, Habib Bourguiba Avenue
    ‪20 min drive‬
  • Airport, Tunis (TUN-Tunis - Carthage Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, blackout curtains, free WiFi

Junior Suite

  • 54 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Presidential Suite

In-room safe, laptop workspace, blackout curtains, free WiFi

Presidential Suite

  • Sea view
  • 230 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room, Garden View

In-room safe, laptop workspace, blackout curtains, free WiFi

Classic Double Room, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | In-room safe, laptop workspace, blackout curtains, free WiFi

Classic Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Sea View

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Triple Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Garden View

Deluxe Triple Room, Garden View | In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Triple Room, Garden View

  • Garden view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Ambassadeur

In-room safe, laptop workspace, blackout curtains, free WiFi

Suite Ambassadeur

  • Sea view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Le Palace Hotel

2 restaurants, a bar/lounge and a conference centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a business centre, concierge services and a 24-hour front desk.
Le Palace Hotel offers 252 accommodations with a safe and blackout curtains. Rooms open to balconies. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath. This La Marsa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

With your stay at Le Palace Hotel, you're connected to the convention centre and just a quick walk from La Marsa Beach. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Coffee Shop
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • Steps from La Marsa Beach and 8 minutes by car from St. Louis Cathedral
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 10 meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and a garden are also featured at the luxury Le Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star La Marsa hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Coffee Shop – This restaurant specialises in Mediterranean cuisine and only serves breakfast.
Bar de l'hôtel – On-site bar. Open daily.
Le Bistrot – This restaurant serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TND 30 for adults and TND 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar de l'hôtel
  • Coffee Shop
  • Le Bistrot

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Separate bathtub and shower
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 March 2023 to 31 December 2023 (dates subject to change).
The following facilities or services will be unavailable from October 18 2022 to April 28 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Palace Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night
  • Destination fee: TND3 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TND 30 for adults and from TND 15 for children
  • Airport shuttle fee: TND 130 per person (one-way)
  • Airport shuttle fee per child: TND 65 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Le Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Hotel La Marsa
Palace La Marsa
Palace Hotel La Marsa
Palace La Marsa
Hotel Le Palace Hotel La Marsa
La Marsa Le Palace Hotel Hotel
Le Palace Hotel La Marsa
Hotel Le Palace Hotel
Palace Hotel
Palace
Le Palace
Le Palace Hotel Hotel
Le Palace Hotel La Marsa
Le Palace Hotel Hotel La Marsa

Le Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 20 out of 97 reviews
Rating 4 - Poor. 14 out of 97 reviews
Rating 2 - Terrible. 15 out of 97 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

MUHAMMAD ALI

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nice location Nice sea front
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Rawia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing, the stuff is very kind and friendly
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

soufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice trip

It was nice, quite, clean, team all friendly helpfull, pleac is nice, pool nice...
Stayed 2 nights in Aug 2022
Verified

8/10 Good

TAREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

J’ai passé une semaine entre copine c’est censé être un 4/5 étoile sa ne l’es vaut pas pas de room service propreté laisse à désirer femme de ménage quasi absente le personnel de l’hotel très hautin ne répond jamais au téléphone on à demandé le service pour laver notre linge on a jamais eu de retour après une semaine pire hôtel de ma vie et je trouve que hôtel.com ment sur les photos deux fois que je me fait avoir avec eux
Stayed 7 nights in Dec 2022
Verified

10/10 Excellent

TAREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a refaire

Un grand merci a tout le personnel... bravo et bonne continuation
Stayed 1 night in Jan 2023
Verified

6/10 Okay

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenable mais ne vaut pas un 5 étoiles . La douche passer de l’eau chaude a l’eau froide impossible de se laver . Petit déjeuner correct mais j’ai connu mieux . Chambre assez vieillotte déçu pour un palace . Pas terrible
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Souha

Disliked: Staff & service, amenities, property conditions & facilities
All services and facilities are shut down (no room service, no dining, etc). The pool hosts daily independent parties blasting music from 2pm to 11pm making impossible to relax. Parts of the hotel are not lit inside making feel not that safe to walk around alone at night since there are very few residents. Additionally, staff are extremely rude and have called my room at 1am to settle a bill from the bar.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Ottima pulizia, personale gentile e professionale
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse experience I ever have my entire life traveling
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Chris

Friendly staff.
Stayed 10 nights in May 2021
Verified

6/10 Okay

Beatrix

Liked: Cleanliness, property conditions & facilities, room comfort

Kurzaufenthalt

Ist schon ein älteres Hotel, aber sauber und gepflegt. Das Abendessen war so ohlala, hätte von einem 5Sternehaus mehr erwartet. Frühstück war gut.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Cyrille

Liked: Cleanliness, staff & service, property conditions & facilities
Dommage que le bar et le hall en général soit envahi de fumeurs.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere spaziose e pulite, personale professionale e cordiale, hotel elegante e ben posizionato
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly specially the ladies who were very willing to help by any means
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Adel

Liked: Cleanliness, staff & service
Poor breakfast, far from center, internet very week
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes outside Le Marser we really enjoyed our stay and would definately return one day. The hotel was so clean and the staff so friendly and ever so helpfull when it came to taking taxis. Room service was brilliant as was our room being made up every day. My only downside is I wish we had a table and chairs on our balcony to sit on but I just put this down to us visiting our of summer season
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Wajdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, ich möchte mich bei allem Herzlich bedanken vor allem die Rezeption Besonderes Herr. Kmeis
Stayed 1 night in Oct 2019
Verified

8/10 Good

Salaheddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vere good

Excellent
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Sil

Liked: Cleanliness
Employees speak very little English! So hard for English speakers
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
La gentillesse et l'accueil du personnel. Le dévouement de la fille qui s'occupait de la sécurité de la piscine
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel seems dated, but otherwise it has all facilities, just needs a minor renovation, also check in and checkout could be faster. Otherwise people working were friendly and courteous.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre sale, draps non changés à l’arrivée, poils et traces de sang. Service catastrophique, non organisés... Ils ont faillit nous faire rater notre bateau sur le retour car ils avaient soit disant un soucis avec expedia auquel nous ne pouvions rien faire de toutes façons. Ils nous ont fait payer 2 fois les taxes de séjour, ont essayé de nous faire payer un service de bar que n’avons même pas utilisé.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Mus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation Clean hotel ...... .....,.,,,,,,;,
Stayed 2 nights in Aug 2019

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