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Holiday Inn Express New Albany by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany by IHG

Free daily full breakfast
Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Gym

Explore the area

View in a map
300 Highway 30, New Albany, MS, 38652
  • Place, Baptist Memorial Hospital - Union County
    ‪6 min walk‬
  • Place, Tanglefoot Trail
    ‪1 min drive‬
  • Place, Sugaree's Bakery
    ‪2 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 1
  • 1 Single Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express New Albany by IHG

Hotel in New Albany with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express New Albany by IHG offers 49 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Albany by IHG. During your stay, you're just a quick walk from Baptist Memorial Hospital - Union County. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes on foot from Baptist Memorial Hospital - Union County and a 2-minute drive from Tanglefoot Trail
  • Pets welcome for a fee
Holiday Inn Express New Albany by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1221 square feet (113 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express New Albany by IHG. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served a free full breakfast daily.
Holiday Inn Express New Albany by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,221 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville NW
Holiday Inn Express Louisville NW Hotel
Holiday Inn Express Louisville NW Hotel New Albany
Holiday Inn Express Louisville NW New Albany
Holiday Inn Express New Albany Hotel
Holiday Inn Express New Albany
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
Express Albany By Ihg Albany
Holiday Inn Express New Albany
Holiday Inn Express New Albany by IHG Hotel
Holiday Inn Express New Albany an IHG Hotel
Holiday Inn Express New Albany by IHG New Albany
Holiday Inn Express New Albany by IHG Hotel New Albany

Holiday Inn Express New Albany by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 544 reviews
Rating 8 - Good. 144 out of 544 reviews
Rating 6 - Okay. 49 out of 544 reviews
Rating 4 - Poor. 30 out of 544 reviews
Rating 2 - Terrible. 29 out of 544 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service was good, location and parking was hard to access.
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Calvin

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne, Platte City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro—staff was welcoming, room was clean, bed very comfortable and breakfast was excellent. Husband loved the choices for breakfast especially the cinnamon rolls. No noise from the traffic. Only one Con—limited parking. We had to park in the next door restaurant parking—although it was adjacent to the hotel. We will definitely stay here again as we travel through here several times a year.
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I was only using the hotel for an overnight stay while driving through. The staff was very friendly and proactive. Breakfast was very well tended, had great varieties and delicious..
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Travel this route yearly for vacation. First time to stop here, but will put at top of our list for future. Easy access and food choices around were good. Hotel clean and all staff great. Good breakfast options.
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff and very clean. Would def stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ahmad O N

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good
Stayed 1 night in Jun 2025

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Aletheia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY FRIENDLY STAFF

The staff was exceptionally polite and helpful. I felt very welcomed from the moment we arrived until we left. The woman supporting the free breakfast service (I wish I remembered her name) was very helpful, attentive and so sweet with our baby. Hot breakfast with biscuits and gravy, omelettes, potatoes, sausage, plus cold items. They do use plastic ware (like most hotels of this type), which is my only real complaint (because it’s bad for the environment).
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean stay! A professional and kind staff!

We had a great stay here! The hotel staff was professional and courteous! The room was clean and cool. Thanks again! 😊
Stayed 1 night in Jun 2025

6/10 Okay

Teresa, Hutchinson

Liked: Cleanliness, staff & service, property conditions & facilities
The room felt musty
Stayed 1 night in Jun 2025

10/10 Excellent

JESSICA

Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Stayed 1 night in May 2025

10/10 Excellent

MaryAnn, Carol Stream

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was exceptionally nice ! Housekeeping sis an amazing job and the lady filling the breakfast items was so very hospitable!
Stayed 3 nights in May 2025