Holiday Inn Express Suites South - Tyler by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Suites South - Tyler by IHG

Exterior
1 bedroom, in-room safe, desk, laptop workspace
Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
2421 E. S.E. Loop 323, Tyler, TX, 75701
  • University of Texas at Tyler
    ‪12 min walk‬
  • Tyler Junior College
    ‪4 min drive‬
  • Broadway Square Mall
    ‪5 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Suites South - Tyler by IHG

Hotel with free breakfast, near University of Texas at Tyler
Along with a fitness centre, this hotel has a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Holiday Inn Express Suites South - Tyler by IHG offers 88 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Tyler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Suites South - Tyler by IHG. During your stay, you'll be within walking distance of University of Texas at Tyler. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes on foot from University of Texas at Tyler and a 2-minute drive from Kiepersol Estates Winery
WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Suites South - Tyler by IHG. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Suites South - Tyler by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

PEGGY, BEDFORD

Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel could use some updating. The hallways & rooms are too dark & dreary. The carpet needs to be changed. The bed was very comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

WILLIAM

Stayed 2 nights in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Misty

Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delight!

The gracious hospitality of all the staff made it such a pleasant stay
Stayed 1 night in Feb 2025

10/10 Excellent

Maruitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No stopper in the sink. No stopper in the tub. Fan motor in the bathroom ran constantly, no way to shut it off. Was awakened at 2am by a couple yelling at each other in the hallway but couldn’t call the front desk because there was no working phone in the room. Tried to use the chair at the desk and almost fell out of the chair because one of the wheels fell off. Light on nightstand was not plugged in. Had to pull nightstand away from the wall to plug it in. The lamp became a flickering strobe light when put on the brightest setting.
Stayed 1 night in Feb 2025

4/10 Poor

Angie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked the room, the website showed a picture of a pool with a hot tub. When I got to the hotel, there was no hot tub. It had been filled in with cement. When I asked the lady at the front desk about it, she said that that was an old picture and if I had read the amenities, I would have known that there was no hot tub. I felt like it was bait and switch. You showed me a picture of a pool with a hot tub and yet when we got there there was no hot tub. That was one of the criteria I had when I was trying to book a hotel in tyler. Will not stay there again. I don't like to be tricked
Stayed 1 night in Feb 2025

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Best breakfast I’ve had at a hotel- yogurt, fresh fruit/berries, cottage cheese, oatmeal bar, eggs bacon etc. even had a fountain drink machine with cokes! Room was gorgeous and so comfy. Only complaint was the water wasn’t very hot in the bath/shower
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Maria D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service!

Nice place overall. The lady at the front desk was the friendliest I have ever encountered at a hotel. She was professional, courteous, and really seemed to like her job. Breakfast was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Paula, Shawnee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Appreciate having 4 adults in one room and not feeling crammed
Stayed 1 night in Jan 2025

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jimmy

Stayed 1 night in Nov 2024

10/10 Excellent

Brita

Stayed 1 night in Jan 2025