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Holiday Inn Tyler-Conference Center by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Tyler-Conference Center by IHG

Front of property – evening/night
Bar (on property)
Exterior
Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle

Explore the area

View in a map
5701 S Broadway Ave, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪15 min walk‬
  • Place, Tyler Junior College
    ‪6 min drive‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pool/Courtyard View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Pool/Courtyard View)

9.4 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Tyler

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,007 reviews
The price is €97
includes taxes & fees
19 Oct - 20 Oct
Hilton Garden Inn Tyler

About this property

Holiday Inn Tyler-Conference Center by IHG

Hotel with free parking, near Broadway Square Mall
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Holiday Inn Tyler-Conference Center by IHG offers 182 air-conditioned accommodations with a safe and free newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Tyler-Conference Center by IHG. During your stay, you'll be within walking distance of Broadway Square Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Rose Rudman Park and a few minutes from Broadway Square Mall
  • Free airport shuttle service
  • Pets welcome for a fee
Holiday Inn Tyler-Conference Center by IHG offers its guests a seasonal outdoor pool, a 24-hour health club, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 12898 square feet (1198 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Tyler-Conference Center by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Tyler hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Holiday Inn Tyler-Conference Center by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 5 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (12,898 square foot of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 828 reviews
Rating 8 - Good. 202 out of 828 reviews
Rating 6 - Okay. 62 out of 828 reviews
Rating 4 - Poor. 33 out of 828 reviews
Rating 2 - Terrible. 29 out of 828 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in easy check out
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor service at the restaurant

We are building a house in the area and visit this hotel often starting a year and a half ago. The hotel front desk is wonderful and the rooms are clean and comfortable. The restaurant service is very poor every time. No acknowledgement of entering the restaurant. Most recent visit waiting almost 15 minutes for server to ask our drink order. Another 20 minutes before able to order food. Servers are on their phones, watching the tv's in the room and not paying attention to the guests. Bartender cursing loudly. Not very relaxing. However, I must say the food is always delicious. Because of the service, we have decided to go elsewhere for our food which can be inconvenient after working along hard day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🙌🙌🙌

Wonderful hotel and staff
Stayed 1 night in Jul 2025

4/10 Poor

Brian

The whole facility seem old. Walking down the halls was not air-conditioned very well. There was a moldy smell. The grossest thing was there was a pubic hair in the Keurig machine water containerin our room. So we didn’t bother to have coffee. I was surprised that there was no buffet breakfast. I don’t even know if they had a restaurant. Maybe they did but we just decided to leave and go out for breakfast. The hair clean beds and the air conditioning was cold, but that pubic hair kinda did us in.
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Staff & service, amenities
I will stay there again because I was so glad to sleep in a comfortable bed WoW. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Cal

Stayed 1 night in May 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and clean and the staff was great. But not serving lunch in the dining room, was an unpleasant surprise. And access to the hotel was difficult. It would have been helpful if the access on the west side wasn't blocked off since the front access is pretty narrow with a difficult to find entrance.
Stayed 1 night in Jun 2025

10/10 Excellent

Stanley

Stayed 1 night in Jun 2025

8/10 Good

Kevon

Stayed 2 nights in Jun 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Amenities
Clean, super comfortable bed. Overall would recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Reunion

We stayed here a year ago. We stayed here this time. Thanks you hoiday inn. Beauiful stay. I wish they had a jacuzzi.
Stayed 3 nights in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tristan, fulshear

Stayed 1 night in Jun 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness
Front desk staff was very courteous and cleaning crew always did a good job. Beds were comfortable and lots of pillow. The cold water faucet in the sink worked only intermittently and poorly, the bathroom was very dated, and the parking lot is small where it needs to be big, resulting in long hikes to the entrance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cherian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Tyler for my grand daughter’s 1 year old birthday. Good stay! Beds were super comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in this hotel every time I visit Tyler. It’s centrally located and minutes from the event center. The rooms could use a bit of a facelift but it’s still a great place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very comfortable. Took awhile to cool room down.
Stayed 1 night in Jun 2025

10/10 Excellent

Miriam

Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Stayed 1 night in May 2025

10/10 Excellent

Kaye

Stayed 1 night in Jun 2025

2/10 Terrible

Sam

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hampton Inn was much better

Stayed 2 nights in May 2025

2/10 Terrible

Arjola

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed in room 122. Bathroom smelled like urine. The room smells like chlorine( found out that the pool right outside of our window). The left side of one of the mattress was so uncomfortable. No support at all. The AC unit is right next to the bed and didn’t stop working all night even after increasing the temperature. Makes me think the thermostat was not working.
Stayed 1 night in May 2025

10/10 Excellent

Todd

Stayed 1 night in May 2025