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Quality Inn & Suites New Hartford - Utica

2.5 star property

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Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Lobby
Reception
Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪3 min drive‬
  • Place, Saranac Brewery
    ‪5 min drive‬
  • Place, Stanley Theater
    ‪6 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | 1 bedroom, individually decorated, individually furnished, desk

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour front desk and an arcade/games room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Hartford - Utica. During your stay, you're just a quick walk from New Hartford Recreation Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes on foot from New Hartford Recreation Center and a 3-minute drive from Utica College
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 212 out of 666 reviews
Rating 8 - Good. 181 out of 666 reviews
Rating 6 - Okay. 123 out of 666 reviews
Rating 4 - Poor. 66 out of 666 reviews
Rating 2 - Terrible. 84 out of 666 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kris

Travelled with partner
Liked: Cleanliness, staff & service
More emphasis needs to be made on the fact this is a walk up and there are no elevators. Room was clean, TV in bedroom was broken as the cord was out.
Stayed 1 night in Jul 2025

8/10 Good

Scott, Burton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big clean room, not much of a breakfast
Stayed 1 night in Aug 2025

2/10 Terrible

ryan

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel overall

The hotel was clean as was the room. Breakfast was a standard buffet, hot and tasty. My one complaint was noise, our room was next to the ice machine which was constantly making a loud noise, i didnt sleep well and at 6am im guessing it was staff collected lots of ice presumably for breakfast. Left in the morning feeling very tired. Another room would have made our stay a good one.
Stayed 1 night in Aug 2025

6/10 Okay

karen emmalee, Crystal lake

Travelled with partner
.
Stayed 3 nights in Jul 2025

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities
This was my worst experience in a hotel. We found 2 bugs in the bed, next door room someone was talking on the phone and had the tv on all night long and the bathroom sink was dirty. When I approached the manager he told me he will give me points for my next stay. Do you think I'm crazy to stay at the hotel again?
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2025

10/10 Excellent

Richhi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are the best
Stayed 2 nights in Aug 2025

8/10 Good

Giovanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, room comfort
Adequate room. Nothing special. Breakfast was pretty standard.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely place to stay. Room was clean and spacious. Front desk staff was kind and helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

prosper

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

8/10 Good

Priya

Stayed 1 night in Jul 2025

8/10 Good

Colver

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the hotel. It wss clean snd comfortable. However it was a bit remote from dining choices
Stayed 2 nights in Aug 2025

10/10 Excellent

Richie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Friendly staff , good breakfast , quiet location. Excellent price would definitely recommend.
Stayed 2 nights in Aug 2025

6/10 Okay

evelyn, poughkeepsie

Stayed 1 night in Aug 2025

10/10 Excellent

fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very amenable place to stay - Loved the king sized bed but TV stations were lame - The continental breakfast was most excellent
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Hartmut J., Brooklyn

Travelled with family
Very nice for the price. Very clean, comfortable bed and we received an upgrade to a suite, that was a surprise.
Stayed 1 night in Aug 2025

8/10 Good

LEBELO

Stayed 1 night in Jul 2025