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DoubleTree by Hilton Hotel Vancouver

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Vancouver

Relax in this stylish room with two beds, a desk, and a comfortable seating area.
Enjoy a game of chess by the fireplace, surrounded by classic artwork and elegant decor.
Relax in our inviting lobby with a seating area, reception desk, and beautiful staircase.
Enjoy meals with family and friends at the dining table, surrounded by a selection of fresh fruits and vegetables.
Relax in a cozy seating area with a comfortable sofa, small table, and matching ottoman.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Peacehealth Southwest Medical Center
    ‪4 min drive‬
  • Vancouver Mall
    ‪5 min drive‬
  • Cascade Station
    ‪7 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel Vancouver

Suburban hotel with free airport shuttle and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Vancouver. During your stay, you'll be close to Cascade Station. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Press Northwest, a buffet restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Vancouver Mall and 10 minutes from Cascade Station
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Vancouver offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Vancouver. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Vancouver hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Press Northwest – This buffet restaurant specialises in American cuisine and only serves breakfast.
Press Northwest Bar – This bar specialises in pizza. Open selected days.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 13 February 2023 to 1 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Lift
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Vancouver offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to midnight
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1012 reviews
Rating 8 - Good. 275 out of 1012 reviews
Rating 6 - Okay. 145 out of 1012 reviews
Rating 4 - Poor. 104 out of 1012 reviews
Rating 2 - Terrible. 84 out of 1012 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kreshnik

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction. The staff would not let me add my membership to earn points.
Stayed 4 nights in Apr 2025

2/10 Terrible

Keisha

Travelled with family, Travelled with family and small children
Staff was great. I had a broken TV and they fixed it right away. They handled the issues with the construction well with guests
Stayed 2 nights in Apr 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Francisco

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

2/10 Terrible

L Wes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this property

We booked at this DoubleTree without looking at the reviews based on all past positive experience with DoubleTree. This is by far the most disgusting hotel property we've ever booked at. We requested a refund on our reservation directly with the hotel and with hotels.com but were denied. The room had a foul smell and was not clean. The elevator was out of order, and an employee was smoking less than 10 feet from our vehicle upon check in and a number of homeless people were in the parking lot. We did not stay at the hotel. I am amazed that hotels.com and the DoubleTree would allow this property to represent their brands.
Stayed 2 nights in Mar 2025

10/10 Excellent

karli

Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Feb 2025

2/10 Terrible

kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was informed at check in the property was under construction , the elevator was out of order and the furniture in the room has been removed due to the remodel. I am physically unable to climb stairs, need a desk, and went and stayed at another hilton property. Dont bother staying at this location
Stayed 2 nights in Feb 2025

2/10 Terrible

Kat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Kat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book here, awful experience..

The hotel manager was extremely rude when we walked in to check in, she was not willing to try to be friendly at all even though we had five rooms there... the hotel was under renovation (which was not mentioned on hotels.com or the double tree website.) and the fire alarm went off at 5 AM then again at 5:20 AM, then again at 5:45 AM, everyone was forced to evacuate the hotel. Over all this was a miserable place to be for a few nights..
Stayed 1 night in Feb 2025

6/10 Okay

Cameron

Business traveller
Liked: Staff & service, room comfort

Business Trip

Only reason I gave it a few 3-stars is they are under renovation and the elevator was broken the day I stayed. Otherwise a decent hotel for business travellers
Stayed 1 night in Jan 2025

6/10 Okay

Jannette

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Arrived early and staff was great at getting us checked in. Room was spacious beds clean and comfortable. The bathroom on the other hand was very disappointing. The shower was dirty, hairs from previous guest on the wall and grime on the glass doors and tile edge. Ceilings are peeling and walls dirty. Over all not the Hilton experience we are used to.
Stayed 1 night in Jan 2025

10/10 Excellent

Vineet

Stayed 1 night in Dec 2024

4/10 Poor

Dominic Paul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Truly disappointed with this hotel! The hotel is in complete disarray with total lack of upkeep. The hotel elevator, in a three-story hotel, hasn't been operable for MONTHS so we accepted a first-floor room. The couches were apparently disinfected with bleach during the pandemic (years ago!) so the pleather exterior is peeling away. It looks like it should be in a landfill rather than a hotel room. The front desk staff offered to cover it with a bed sheet if it bothered us; we just avoided sitting on it altogether. The bed linens had the dried remnants of blood on the duvet. The curtains were tattered with the hems unraveled and a watermark nearly a full foot above the floor leading me to believe there was a flood at some point and it wicked up the water. The wallpaper was peeling near the vanity. The vanity sink fixtures were not properly secured and were loose, not to mention the fact that the hot and cold supply lines were reversed leading us to initially believe that there was no hot water at the sink. Our room was near the linen washing area on the first floor which they left the service door open the entire time we were there for two days. In addition, there was a fan blowing to dry the floor in front of the leaking icemaker rather than fixing the leak itself. I made the front desk staff aware of these issues; they appeared to be attentive, but ultimately tone deaf, them stating the renovations were "clearly stated online" which they are NOT. We will NOT be returning!
Stayed 2 nights in Dec 2024

8/10 Good

Gloria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Md Bahlul, Redmond

Stayed 1 night in Dec 2024

6/10 Okay

Donovan

Stayed 1 night in Dec 2024

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable place to stay

I’ve stayed here several times and it’s always been a great place to stay with very reasonable rates. They are pet friendly and the parking is great. The hotel bar is inviting and the staff for both the hotel and the bar are incredibly friendly and accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

8/10 Good

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

10/10 Excellent

Otitodilichukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat.
Stayed 2 nights in Dec 2024

8/10 Good

Marvyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024