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Hilton Vancouver Metrotown

4.0 star property

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Photo gallery for Hilton Vancouver Metrotown

Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Breakfast, lunch, dinner served; American cuisine
Lobby
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Metropolis at Metrotown
    ‪3 min walk‬
  • Place, BC Place Stadium
    ‪16 min drive‬
  • Place, Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for One King Studio Suite with Sofabed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

One King Studio Suite with Sofabed

  • Sleeps 4

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Room, 1 King Bed, Club lounge access

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Suite, 1 King Bed, Club lounge access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club lounge access

Executive Room, 2 Queen Beds, Club lounge access | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Room, 2 Queen Beds, Club lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Deluxe Room High Floor

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King Deluxe Room High Floor

  • Sleeps 2

View all photos for One King Deluxe Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

One King Deluxe Room

  • Sleeps 2

View all photos for Two Queen Deluxe Room High Floor

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Two Queen Deluxe Room High Floor

  • Sleeps 4

View all photos for Two Queen Deluxe Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Two Queen Deluxe Room

  • Sleeps 4

View all photos for One King Suite with Sofabed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

One King Suite with Sofabed

  • Sleeps 4

View all photos for One King Suite High Floor

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

One King Suite High Floor

  • Sleeps 4

View all photos for King Room Executive Floor

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King Room Executive Floor

  • Sleeps 2

View all photos for Two Queen Room Executive Floor

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Two Queen Room Executive Floor

  • Sleeps 4

View all photos for One King Accessible Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

One King Accessible Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive 2 Room 1 King Suite Living Area

  • Sleeps 4

1 KING 2 ROOM EXECUTIVE SUITE - LOUNGE ACCESS

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Element Vancouver Metrotown
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,003 reviews
The price is €147
includes taxes & fees
12 Dec - 13 Dec
Element Vancouver Metrotown

About this property

Hilton Vancouver Metrotown

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Hilton Vancouver Metrotown offers 283 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 55-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hilton Vancouver Metrotown. During your stay, you're just a quick walk from Metropolis at Metrotown. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Time and Place
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Metropolis at Metrotown and 14 minutes by car from Simon Fraser University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Vancouver Metrotown offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square metres) and includes a conference centre. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Time and Place – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,419 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 33 for adults and from CAD 22 for children
  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Covered self-parking fee: CAD 22.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge, Red Deer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Aug 2025

2/10 Terrible

lop chi

Stayed 1 night in Jul 2025

8/10 Good

Sitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Ben, Matlock

Travelled with family and small children
Liked: Cleanliness, amenities
We liked the room. No noise from other guests and well equipped bathroom. Breakfast was highlight, lots of choice and good quality products. Service was always good.
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Stayed 4 nights in Aug 2025

10/10 Excellent

Alis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Jun 2025

8/10 Good

Aifeng

Liked: Cleanliness, staff & service
Overall is good.
Stayed 7 nights in Jul 2025

8/10 Good

Chen Feng

Stayed 1 night in Jul 2025

10/10 Excellent

Tatjana

Travelled with family
Continental breakfast was terrible…. It was the worst I have seen in my experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Elaine

Disliked: Property conditions & facilities
Average room, needs upgrading. Mattress is sagging. Only one bar of soap. Bathtub gel soap smells too manly. Pool was extremely small, hot tub not working, gym extremely small.
Stayed 1 night in Jul 2025

6/10 Okay

frank

Travelled with partner
Waited a long time to get a room
Stayed 5 nights in Jul 2025

10/10 Excellent

Benjamín

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Daewon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean, quality hotel in the Metrotown area. A huge shopping mall is just a 3-minute walk. I'm happy to have chosen to stay at Hilton Metrotown and definitely come back in the future!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sam-Wilson

Stayed 9 nights in Jul 2025

6/10 Okay

William

Travelled with partner
Very average, nothing special.
Stayed 5 nights in Jul 2025

2/10 Terrible

Michelle, Sorrento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried checking in at 4:00 pm (as per check-in time) however we couldn’t get into our room until almost 5:00 pm. My husband sat with our luggage while I walked with my kids to the mall to stretch our legs as we had been driving for 5 hours. The parkade is terrible if you have a larger vehicle. The entrance to the parkade is at a crazy angle as you access the parkade. Sharp corners inside the parking area to get to the designated hotel spots are really hard to navigate with vehicles driving in the opposite direction. You have to reverse often to allow other vehicles room to make the corners. The room itself was great once we were able to access it. The breakfast buffet was fabulous and worth paying for. Great food off the breakfast menu as well. Lots of restaurants to choose from and very close to Metrotown mall as well as other stores you may need right across the street. Great location with skytrain access within walking distance.
Stayed 3 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

A nice comfortable hotel. Near to Skyway buses,and shops.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

A nice Hotel where we felt comfortable Close to public transport and shopping
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlene

Stayed 2 nights in Jul 2025

8/10 Good

VELLORE

Stayed 4 nights in Jun 2025

8/10 Good

Lorne D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Club room was great but bed was terrible for top floor
Stayed 1 night in Jul 2025

10/10 Excellent

Shilpi, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Burnaby downtown for a family visit close to Asian market and eateries
Stayed 1 night in Jun 2025