Hilton Vancouver Metrotown

4.0 star property

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Photo gallery for Hilton Vancouver Metrotown

Lobby
Creator video - submitted by Coffee Cup Exec
1 King Mobility Accessible W/ Roll in Shower | Hypo-allergenic bedding, down duvets, in-room safe, desk
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

One King Studio Suite with Sofabed

  • Sleeps 4
  • Free Wi-Fi

1 King Bed Deluxe High Floor

  • Sleeps 2
  • Free wired internet

1 King Bed Executive Floor Non-Smoking

  • Sleeps 2
  • Free wired internet

2 Queen Beds Deluxe High Floor - City View

  • Sleeps 4
  • Free wired internet

2 Queen Beds Executive Floor

  • Sleeps 2
  • Free wired internet

1 King Bed Deluxe Room

  • Sleeps 2
  • Free wired internet

1 KING 2 ROOM EXEC SUITE - DINING/LIVING AREA

  • Sleeps 2
  • Free wired internet

1 King 2 Room Suite - Sofa Bed - Living Room

  • Sleeps 3
  • Free wired internet

1 King 2 Room Suite High Floor - Living Room

  • Sleeps 2
  • Free wired internet

1 KING BED DELUXE - HIGH FLOOR - CITY VIEW

  • Sleeps 2
  • Free wired internet

1 King Bed Executive Floor - Lounge Access

  • Sleeps 2
  • Free wired internet

1 King Mobility Accessible W/ Roll in Shower

  • Sleeps 2
  • Free wired internet

2 QUEEN BEDS EXECUTIVE FLOOR - LOUNGE ACCESS

  • Sleeps 4
  • Free wired internet

1 King 2 Room Executive Suite-Lounge Access

  • Sleeps 4
  • Free wired internet

Executive Room, 1 King Bed, Club lounge access

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Executive Suite, 1 King Bed, Club lounge access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Executive Room, 2 Queen Beds, Club lounge access

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Deluxe Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room (Parlor)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed
  • Free wired internet

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Queen Beds (High Floor)

  • Sleeps 2
  • Free wired internet

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • Free wired internet

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • Free wired internet

Executive Suite, 1 King Bed, Club Lounge Access

  • Sleeps 4
  • Free wired internet

Deluxe Room, 1 King Bed (High Floor)

  • Sleeps 2
  • Free wired internet

Studio Suite, 1 King Bed

  • Sleeps 4
  • Free wired internet

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free wired internet

Deluxe Room, 2 Queen Beds

  • Sleeps 2
  • Free wired internet

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

King Deluxe Room High Floor

  • Sleeps 2
  • Free wired internet

One King Deluxe Room

  • Sleeps 2
  • Free wired internet

Two Queen Deluxe Room High Floor

  • Sleeps 4
  • Free Wi-Fi

Two Queen Deluxe Room

  • Sleeps 4
  • Free wired internet

One King Suite with Sofabed

  • Sleeps 4
  • Free wired internet

One King Suite High Floor

  • Sleeps 4
  • Free Wi-Fi

King Room Executive Floor

  • Sleeps 2
  • Free wired internet

Two Queen Room Executive Floor

  • Sleeps 4
  • Free wired internet

One King Accessible Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Executive 2 Room 1 King Suite Living Area

  • Sleeps 4
  • Free Wi-Fi

1 King 2 Room Executive Suite-Lounge Access

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Deluxe Room

  • Sleeps 4
  • Free wired internet

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

About this property

Hilton Vancouver Metrotown

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Hilton Vancouver Metrotown offers 283 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 55-inch LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hilton Vancouver Metrotown. During your stay, you're just a quick walk from Metropolis at Metrotown. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Time and Place
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Metropolis at Metrotown and 14 minutes from Rogers Arena
  • Dogs welcome for a fee (restrictions apply)
Hilton Vancouver Metrotown offers its guests a kids' pool, an outdoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square metres) and includes a conference centre. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Time and Place – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,419 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.75 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 35.70 for adults and from CAD 23.10 for children
  • Covered self-parking fee: CAD 22.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

HARJEET

Liked: Cleanliness
Everything no trouble it was a great place to stay
Stayed 1 night in Feb 2026

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the service was very good.
Stayed 1 night in Feb 2026

6/10 Okay

Peter, Penticton

Stayed 2 nights in Feb 2026

8/10 Good

Margaret

Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 1 night in Feb 2026

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent (friendly, helpful professional), the lobby is attractive and spacious, excellent location (close to restaurants, shopping, sky train), the room was well priced.
Stayed 3 nights in Feb 2026

10/10 Excellent

Sean

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very clean and staff was nice. Most importantly, Hotel was in an amazing location.
Stayed 2 nights in Feb 2026

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Room was clean, quiet and comfortable. Cons: The placement of the toilet roll holder on the wall behind the toilet made it hard to access. The hot tub was very small, and would be better if it was swapped for the wading pool, as 4 adults barely fit in the hot tub. Overall a good stay, with lots to do locally. A short walk to the skytrain, and Metrotown.
Stayed 3 nights in Feb 2026

8/10 Good

Karen

👍
Stayed 1 night in Feb 2026

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 2 nights in Feb 2026

4/10 Poor

Maple

Travelled with partner
Liked: Amenities, property conditions & facilities
The front desk receptionist was quite rude. He worked on Valentine’s Day around 4 pm. White person. The sheets weren’t washed properly. It looked like there was poo on the sheets.
Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Stayed 3 nights in Feb 2026

6/10 Okay

Mohtar

Stayed 6 nights in Feb 2026

6/10 Okay

Jodi

Liked: Cleanliness
The room was good. The staff was OK. We could hear the people in the next room, pretty thin walls.
Stayed 2 nights in Feb 2026

10/10 Excellent

CYRUS

Stayed 2 nights in Jan 2026

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

8/10 Good

Julien

Stayed 2 nights in Feb 2026

8/10 Good

Jinhui

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jan 2026

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Staff, room, gym
Stayed 2 nights in Jan 2026

8/10 Good

Kyle

Stayed 3 nights in Jan 2026

6/10 Okay

Lindsay

Stayed 3 nights in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was perfectly situated for our needs. Very clean room. Super comfortable bed. Excellent helpful staff. Breakfast bar was very good.
Stayed 3 nights in Jan 2026

6/10 Okay

Shanice

Stayed 2 nights in Jan 2026