Lonsdale Quay Hotel

4.0 star property
VIP Access

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View from room
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | 1 bedroom, hypo-allergenic bedding, individually furnished, desk
Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Stanley Park
    ‪9 min drive‬
  • Canada Place
    ‪15 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 1 King Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Queen Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Lonsdale Quay Hotel

Convenient ski access, steps away from Lonsdale Quay Market
Cosy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Lonsdale Quay Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Lonsdale Quay Market. Features include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Lonsdale Quay Market and 7 minutes by car from Capilano Suspension Bridge
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A 24-hour business centre and 4 meeting rooms are available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cots (infant beds) are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 15.00 to 30.00 for children
  • Covered self-parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 901 out of 1793 reviews
Rating 8 - Good. 517 out of 1793 reviews
Rating 6 - Okay. 219 out of 1793 reviews
Rating 4 - Poor. 88 out of 1793 reviews
Rating 2 - Terrible. 68 out of 1793 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hani

Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Wayne

Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Lonsdale Stopover

Welcomed by a lovely, helpful staff member for late check-in. Room very comfortable as is bed. Plenty of hot water and quiet space . Lovely view of bay. Will return next time in Vancouver, thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Lunita

Liked: Cleanliness, staff & service
Heater was terrible.
Stayed 1 night in Feb 2025

6/10 Okay

Debra

Business traveller
Liked: Amenities
Im pretty sure your site said the room had a balcony - it does NOT have one. I would have booked elsewhere…that was important to me
Stayed 2 nights in Feb 2025

10/10 Excellent

sarai

Stayed 1 night in Feb 2025

10/10 Excellent

Zoe

Stayed 1 night in Feb 2025

6/10 Okay

Marek

Stayed 1 night in Feb 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Have been staying here for years. Now a bit run down but still clean, comfortable and with great staff. The Lonsdale Quay Market continues to undergo renovations but there are still more than enough places open to grab a quick 'to go' breakfast, lunch or even dinner if needed.
Stayed 1 night in Feb 2025

4/10 Poor

Wayne

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very confusing to find the hotel. Amenities need a refresh. Toilet blockage.
Stayed 3 nights in Feb 2025

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and stay Thank you so much
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Oyut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.
Stayed 1 night in Feb 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here on the north shore. Nuff said.
Stayed 1 night in Feb 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden treasure of a hotel! Such a fantastic location, beautiful views and easy access to restaurants and food court in the Quay. The breakfast at the hotel was fantastic.
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking is tight as it is shared with the market and vehicle height is on the lower side. I had to remove my skis on my ski rack on my suv in order to make clearance. Breakfast was the only thing that could use improvement, had the eggs Benedict and they put lettuce and a tomato on it? The hollandaise sauce tasted more like mayonnaise.
Stayed 1 night in Feb 2025

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of DT Vancouver and the harbour was the best part of my stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to seabus terminal
Stayed 2 nights in Feb 2025

10/10 Excellent

Patsy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were new to the area. The lack of signage for the actual hotel made it difficult to find. With it being above the market, at street level you wonder why Google maps tells you you've arrived!
Stayed 1 night in Feb 2025

8/10 Good

LORILEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tap for the shower did not work easily but it is always a pleasure to stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025