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Garner Hotel Victoria - East by IHG

2.5 star property

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Photo gallery for Garner Hotel Victoria - East by IHG

Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Front of property
Property grounds
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5401 Houston Hwy, Victoria, TX, 77901
  • Place, Museum of the Coastal Bend
    ‪4 min drive‬
  • Place, Victoria Mall
    ‪5 min drive‬
  • Place, DeTar Hospital Navarro
    ‪6 min drive‬
  • Airport, Victoria, TX (VCT-Victoria Regional)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Communications)

  • Sleeps 2
  • 1 King Bed

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About this property

Garner Hotel Victoria - East by IHG

Hotel in Victoria with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and a conference centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Garner Hotel Victoria - East by IHG offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Garner Hotel Victoria - East by IHG, you'll be close to Victoria Educational Gardens. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • On-site recreation includes a gym
  • 9 minutes by car from Guadalupe River and 5 minutes from Museum of the Coastal Bend
  • Cats and dogs welcome for a fee (restrictions apply)
Garner Hotel Victoria - East by IHG offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served. The business-friendly Garner Hotel Victoria - East by IHG also features a vending machine, laundry facilities, and express check-in. Free self parking is available.

This Victoria hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 40.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Victoria East
Quality Inn Victoria
Quality Victoria
Quality Victoria East
Quality & Suites Victoria East
Quality Inn & Suites Victoria East Hotel
Quality Inn & Suites Victoria East Victoria
Quality Inn & Suites Victoria East Hotel Victoria

Garner Hotel Victoria - East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 451 reviews
Rating 8 - Good. 125 out of 451 reviews
Rating 6 - Okay. 41 out of 451 reviews
Rating 4 - Poor. 22 out of 451 reviews
Rating 2 - Terrible. 26 out of 451 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cherlyn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The carpet in my room was filthy and the baseboards were all missing. The light fixtures in the bathroom were corroded and peeling. Some positives include the ceiling fan and the shutters on the windows.
Stayed 1 night in Sep 2025

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ana

Liked: Staff & service
The pool had unclear water and there were toads
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Felipe

Liked: Cleanliness
Stayed 8 nights in Aug 2025

8/10 Good

Alexsandra, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Clean. Good breakfast. Pool water was cloudy with lots of leaves in it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities
Nice comfortable room! Great service will definitely be staying here again
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

RENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small swimming pool but it worked
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kone
Stayed 2 nights in Jul 2025

6/10 Okay

Yoannis

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The elevator was out of service.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

James

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our bed sheets were dirty stuff left behind from the last people a box cutter change also a razor
Stayed 1 night in Jul 2025

8/10 Good

Tina

Stayed 2 nights in Jul 2025

2/10 Terrible

Sadreaka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to be shut down! Beware

Was in town for a family reunion and this is the absolute worst hotel I’ve ever stayed at. The elevator was out order and we had senior citizens and family with limited mobility in town and rooms were on the third floor. Everything was out of order from the vending machines, ice machines and juice machine at the so called breakfast they offer in the morning. The rooms and hallways were dirty and smelly. I even contacted customer service at hotels.com and they were no help. Told me to contact the front desk about my concerns and of course nobody was at the front desk. Will never stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom had mold all over the place. My daughter got sick on the floor one night, I went to the front to get stuff to clean it up they gave me 2 towels and told me do what I could and they would take care of the rest. Charged me 150 cleaning fee after I left
Stayed 2 nights in Jul 2025

6/10 Okay

Felipe

Esta un poco caro
Stayed 1 night in Jul 2025

2/10 Terrible

Monica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When I walked into the room, it smelled like cigarette smoke when I walked into the restroom. There was blood all over the toilet and near the shower. It was so late when I checked in I was so tired. I just got in the bed and there were crumbs under the sheets.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like how it was pretty easy checking in. Breakfast not bad. The only thing that I do not like is having to do a u-turn to get to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Business traveller, Travelled with group
Very nice place..
Stayed 1 night in Jun 2025

8/10 Good

Richard

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 3 nights in May 2025