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The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

3.0 star property

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Photo gallery for The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

Lobby
A sauna room with wooden benches and a towel rack.
A modern bathroom with two sinks, a mirror, and a shower.
Daily buffet breakfast for a fee
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Wallgasse 23, Vienna, Vienna, 1060
  • Place, Raimund Theater
    ‪2 min walk‬
  • Place, Mariahilfer Street
    ‪5 min walk‬
  • Place, Wiener Stadthalle
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down duvets, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

Standard Room, City View

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

Junior Suite, Terrace

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Terrace, City View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Superior Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, City View

Superior Room, City View | Down duvets, pillow-top beds, in-room safe, desk

Superior Room, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
ibis Wien Mariahilf
Mariahilf
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,003 reviews
The price is €74
includes taxes & fees
23 Aug - 24 Aug
ibis Wien Mariahilf

About this property

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

Along with a 24-hour fitness centre, this smoke-free hotel has a sauna and WiFi in public areas. Other amenities include self parking, a business centre and a meeting room. Housekeeping is available on request.
The Raphael Vienna Hotel, a member of Radisson Individuals Boutique offers 78 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
During your stay at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique, you're just a quick walk from Raimund Theater. Features include a 24-hour gym, a business centre and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 2-minute drive from Wiener Stadthalle and 5 minutes from Vienna Christmas Market
  • Airport shuttle service available for a fee
The Raphael Vienna Hotel, a member of Radisson Individuals Boutique offers its guests a sauna and a 24-hour fitness centre. WiFi is available in public spaces for a fee. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Raphael Vienna Hotel, a member of Radisson Individuals Boutique. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 22 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • 24-hour gym
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1973
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Covered self-parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Das President
Das President Hotel
Das President Vienna
Hotel Das
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 225 reviews
Rating 8 - Good. 91 out of 225 reviews
Rating 6 - Okay. 36 out of 225 reviews
Rating 4 - Poor. 18 out of 225 reviews
Rating 2 - Terrible. 10 out of 225 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and spacious room very good value for money
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

CEMAL

Liked: Cleanliness, amenities, property conditions & facilities
Very good value for money. Conviniet location for Milan.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Tsz Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Good location and very nice staff.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel in a very good and quiet central location.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Jovana

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Margarete

Liked: Cleanliness, staff & service
Convenience Location
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Maureen

Disliked: Amenities
Good location terrible breakfast small elevators no restaurant or bar
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Ekaterini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Remedios

Liked: Staff & service, room comfort

Review of stay

My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
Stayed 6 nights in Apr 2025
Verified review

4/10 Poor

Tolga

Disliked: Staff & service, amenities
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel is not ready for guests

Our room did not have a working television or refrigerator, even though when we booked these were included in the price. Given the heat of this time of the year the refrigerator was essential. The telephone to reception did not work, even though we were given the number to try. For the 'money' don't stay here until the hotel is established. We understand that this is a work in progress but the hotel should not be advertising what it does not offer at the prices it is charging right now. There were and are plenty of other good choices in Vienna for this price.
Verified review

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Martina

Der Aufenthalt war okay. Es müsste aber etwas renoviert werden. Z. B. zerschließende Teppiche im Flur und vor den Betten. Die Metallleiste am Waschbecken war verrostet. Beim Frühstück ist eine Person völlig überfordert und dass es nur einen Kaffeeautomaten gibt. Dieser war dadurch schnell am Limit und es dauert sehr lange bis die Bohnen aufgefüllt wurden
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles wunderbar funktioniert
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service
Alles schon etwas in die Jahre gekommen, z.T. noch ok, aber total abgewetzte Sessel gehen nicht
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal. Das Zimmer war sauber und das Frühstück toll.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Das Hotel hat eine gute Lage und durch die Bahnanbindung kommt man schnell zu allen Sehenswürdigkeiten von Wien. Direkt an der Mariahilfer Einkaufsstraße gelegen, gelangt man auch zu Fuß problemlos in die Innenstadt mit Museumsquartier, Hofburg, etc. Das Personal ist sehr freundlich und hilfsbereit. Besonders sollte das hervorragende Frühstück erwähnt werden, das in einem liebevoll-eingerichteten Raum eingenommen werden kann.
Zimmer normal eingerichtet
Direkt gegenüber des Raimundtheatets
Frühstücksbuffett
Frühstücksbuffett
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

PEDRO DANTE

Liked: Cleanliness, staff & service, amenities
Las camas no son muy buenas. Pero el sauna es una maravilla.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, amenities
Zimmer war sehr Cozy und das Personal sehr zuvorkommend
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Piotr

Liked: Staff & service
Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

HERVE

Liked: Cleanliness, room comfort
Disliked: Staff & service

Décevant pour un Mercure

Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
Stayed 4 nights in Aug 2025

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