2/10 Terrible
Kanesha
21 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I’ve ever stayed at!Starting from my arrival to departure. When I arrived one of the guys had a very none approachable attitude,I spoke he didn’t speak back. Got checked in to my room and noticed that the appearance wasn’t like it is online. It was staining on the ceilings and staining on one of the bed sheets, I’m not sure what type of staining it was but to me it looked like old blood stains which instantly grossed me out! I inform the front desk and they moved me into another room and omg the room had the worst smell ever! It smelled like urine and once again the ceilings was stained, walls was stained and dirty, carpet was nasty and one the beds had a sour smell to it therefore the bed was never used do to the smell, the next day one of the the housekeepers came and change only the sheets but never came back to replace the bed comforter therefore that night I had to go and asked the front desk for covering because the housekeeper never came back. The furniture is old and dingy look kind of worn out but judging off the front desk and lobby area you will not think that the rooms look and smell the way that they do. Also, there were big bugs on the floor over by the pool area. The back bed was never used because of the sour stench smell so thats a waste of money. Lastly I had an early flight to catch and nobody was at the desk to check me out I had to leave the key on the counter. Overall I wouldn’t recommend this place I’m happy to be out of there!
Kanesha
Stayed 3 nights in Aug 2025
