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Holiday Inn Virginia Beach - Norfolk by IHG

3.0 star property

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Photo gallery for Holiday Inn Virginia Beach - Norfolk by IHG

Meeting facility
Exterior
Seasonal outdoor pool, pool loungers
Daily full breakfast for a fee
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Bar
  • Laundry

Explore the area

View in a map
5655 Greenwich Rd, Virginia Beach, VA, 23462
  • Virginia Wesleyan University
    ‪3 min drive‬
  • Norfolk Premium Outlets
    ‪5 min drive‬
  • Regent University
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Virginia Beach - Norfolk by IHG

Hotel with 2 restaurants, in the vicinity of Norfolk Premium Outlets
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
Holiday Inn Virginia Beach - Norfolk by IHG offers 307 air-conditioned accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Virginia Beach - Norfolk by IHG. During your stay, you'll be within walking distance of Sentara Leigh Hospital. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at Ashley Bistro, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Regent University and 7 minutes from Norfolk State University
Holiday Inn Virginia Beach - Norfolk by IHG offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Virginia Beach - Norfolk by IHG. Self parking is free.

This 3-star Virginia Beach hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 9 AM.
Ashley Bistro – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 6 AM to 9 AM for a fee: USD 3 to 13 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Ashley Bistro
  • Blu Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 22,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 13 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 19 June and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Norfolk Virginia Beach
Holiday Inn Virginia Beach
Hotel Norfolk Virginia Beach
Virginia Beach Norfolk
Virginia Beach Norfolk Holiday Inn
Virginia Norfolk By Ihg
Holiday Inn Virginia Beach Norfolk an IHG Hotel
Holiday Inn Virginia Beach - Norfolk by IHG Hotel
Holiday Inn Virginia Beach - Norfolk by IHG Virginia Beach
Holiday Inn Virginia Beach Norfolk Hotel Conference Center
Holiday Inn Virginia Beach - Norfolk by IHG Hotel Virginia Beach

Holiday Inn Virginia Beach - Norfolk by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 346 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 118 out of 1002 reviews
Rating 2 - Terrible. 141 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jowan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a wonderful experience! Will be using again in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again
Stayed 1 night in May 2025

8/10 Good

Brent

Stayed 1 night in May 2025

10/10 Excellent

xoxo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Apr 2025

8/10 Good

Kaiya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in & smooth. Clean room & comfy bed. The onlyyyyy thing that was kind of annoying was that I gave them my card and Id for check in and without warning was hit with a 50 dollar deposit for the cleaning fee. I did get it back later but it would’ve been nice to be warned lol. Maybe I should’ve expected that. But anyway overall great stay !!!
Stayed 1 night in May 2025

2/10 Terrible

Bobbielyn

Travelled with group
Disliked: Amenities
PLEASE pick a different place for your stay!!!!!!!! This is the dirtiest hotel I have ever stayed in. I’m honestly still stunned by my 4 night stay. First, the customer service person stayed at me blankly upon checking in not even a proper greeting. The room smelled incredibly moldy and had mold all over the ceiling in the bathroom. It smelled like there was a flood that was never properly cleaned at all. There were fruit flies all the place. AND then I saw a bunch of ants underneath the desk table munching on a crumb left behind. I asked to change rooms when they reached out to rate my stay but no one responded to me. Also, the pool was filthy with bugs, debris, and leaves. About a 20min drive from VA beach. Do not recommend!
Stayed 4 nights in May 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and Clean Room. Pool was little dirty.
Stayed 1 night in May 2025

6/10 Okay

Jack

Travelled with partner
Liked: Cleanliness
The handicap shower in room 135 leaked all the way into the front entryway of the room. The water was getting under the tiles and you can also tell the water is affecting the Sheetrock right next to the shower and bathroom door. The room felt very humid and I think the floor and wall is the main reason for that.
Stayed 3 nights in May 2025

10/10 Excellent

Hser

Stayed 2 nights in May 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk associate was not exactly friendly. No hot water in room. Had to search for a working ice machine. Rooms were otherwise very comfortable and the hotel itself is very nice. Appreciate coffee in lobby early when I got up.
Stayed 1 night in May 2025

10/10 Excellent

Tremel

Travelled with family, Business traveller
Beautiful property and very clean
Stayed 1 night in May 2025

6/10 Okay

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities
The property is good, the staff not so much. I have issues with the front desk in 3 different times, even if I told them that I paid online the entire amount for the staying , they pretend like they don’t heard what I said and charge me again on the time I do the check in. Then they have an attitude when I want them to fix their mistake like they were doing me a favor, they are getting paid to do their job correctly, if they don’t like to deal with stuff like that, they shouldn’t work on a job like that.
Stayed 2 nights in May 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and professional check in - !
Stayed 1 night in May 2025

10/10 Excellent

Serita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Lincoln

Stayed 1 night in May 2025

2/10 Terrible

Tanishia

Stayed 2 nights in May 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful renovation! Great reception! Loved the location! Perfect!!
Stayed 1 night in May 2025

10/10 Excellent

Zakil

Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Stayed 2 nights in May 2025

10/10 Excellent

Raquita

Stayed 2 nights in Apr 2025

2/10 Terrible

Sade

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Wry rude staff.. staff member Richard was smoking a THC pen at the front desk and harassed us all night. I want half of my money back
Stayed 2 nights in May 2025

6/10 Okay

Christine

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Jamya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice rooms, lots of parking, nice staff
Stayed 1 night in May 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025