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SureStay Studio by Best Western Virginia Beach Oceanfront

2.5 star property

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Photo gallery for SureStay Studio by Best Western Virginia Beach Oceanfront

View from room
1 bedroom, in-room safe, desk, blackout curtains
Suite, 2 Double Beds, Kitchen, Oceanfront (with Sofabed) | 1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Laundry
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
2315 Atlantic Avenue, Virginia Beach, VA, 23451
  • Place, Virginia Beach Boardwalk
    ‪2 min walk‬
  • Place, Neptune Statue
    ‪12 min walk‬
  • Place, Virginia Beach Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Kitchen, Oceanfront (with Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Kitchen, Oceanfront (with Sofabed)

8.6 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Kitchen, Oceanfront (with Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Kitchen, Oceanfront (with Sofabed)

8.4 out of 10
Very good
(55 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

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About this property

SureStay Studio by Best Western Virginia Beach Oceanfront

Beach hotel with seasonal outdoor pool and 24-hour front desk
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are on-site.
SureStay Studio by Best Western Virginia Beach Oceanfront offers 53 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Studio by Best Western Virginia Beach Oceanfront. During your stay, you're just a quick walk from Virginia Beach Boardwalk. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Virginia Beach Boardwalk and 11 minutes on foot from Neptune Statue
SureStay Studio by Best Western Virginia Beach Oceanfront offers its guests a seasonal outdoor pool, a vending machine, and laundry facilities. Public spaces have free WiFi. The business-friendly SureStay Studio by Best Western Virginia Beach Oceanfront also features express check-out and a lift. Limited free parking is available on a first-come, first-served basis.

This Virginia Beach hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 27 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Alcohol isn't served at SureStay Studio by Best Western Virginia Beach Oceanfront.

Property is also known as

Ocean Suites
Ocean Suites Condo Virginia Beach
Ocean Suites Virginia Beach
Ambassador Suites Virginia Beach
Ocean Suites
SureStay Studio by Best Western Virginia Beach Oceanfront Hotel

SureStay Studio by Best Western Virginia Beach Oceanfront Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 101 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Haytham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Great experience
Stayed 3 nights in Jul 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
What we liked: Easy access to the beach. Staff service, nice and friendly. Convenient location close to everything Shower option on the hallway, convenient when returning from beach. The room was great. The room temperature. Anytime we needed anything we received it. Suggestion Please provide a better elevator option, there is just one elevator and it is always busy, it was so busy, one day I spent around 10-15 minutes going up to 5th floor for ice, unfortunately the ice machine did not work, so I have to taking another 10-15 minutes to get 7th floor and try on second machine, then another 10-15 minutes to return my room, and another 10-15 minutes to get to 1st floor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Jul 2025

6/10 Okay

Tara

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Mattress pad wasn’t clean under sheets however house keeping guy was nice parking terrible overall ok stay I guesd
Stayed 4 nights in Jul 2025

8/10 Good

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay here again. Close to lots of places for food, shopping, and entertainment. Right on the boardwalk. Loved the easy access to the beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

alicia

Stayed 4 nights in Jul 2025

8/10 Good

Astrid

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Good but neves receive change towels .
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Old but close

Room service was slow, the elevator was slow. I paid and left my device and I still haven't received it almost a month later.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paige

Travelled with family and small children
Liked: Amenities, property conditions & facilities
This is the 2nd time we stayed at SureStay and have had a great experience both times. I love the location. It is easy access to the beach. It is secure as far as how to access the elevator to the upper floors. We will be back next year!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

The room was great. Some reviews said they had trouble getting extra towels i did not experience this. Anytime i needed anything i received it. Another review said they didnt provide blankets that was not the case the blankets are located in the closet and for the pullout sofa in the drawer. Our stay was exceptional. No complaints at all. I am glad I didn't let a couple of bad reviews stop me from renting here. Also very clean.
Stayed 4 nights in Jul 2025

8/10 Good

Mariaira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family enjoyed the stay. Convenient location close to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jun 2025

8/10 Good

Harry

Travelled with family
Liked: Staff & service

Room service too slow.

Room service took 2 hours and was over priced.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i really enjoyed staying at this hotel, we always had roomservice come and drop off clean towels, the place has plates pans ext. Definitely recommended and most definitely will be staying here in the future
Stayed 3 nights in Jun 2025

8/10 Good

Stephanie

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

KrisAnn

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Only really had an issue with the elevator was not always working properly, we were also told there was an oven and their was not so we had to improvise on our dinners for the week. The pool is kind of in an awkward spot not much shade and super loud since it’s right next to the fans blowing. Good location right on the beach a very small walk to the beach. House keeping kept up with clean towels everyday however they did take some money it was only $20 but it was my hard earned $20.
Stayed 6 nights in Jun 2025

6/10 Okay

Brittney

Travelled with family
We were later checking in and the front desk called us twice asking when we would be there - there was a wreck on 64- she wasn’t very pleasant. At check in she was on her phone the whole time instead of interacting with me, very unprofessional. The room was fine, AC worked well, beds were comfortable- take your own pillow and a blanket all they have are sheets on the bed. When we tried to use the microwave- it and the TV went off (shorted out I guess) we called the front desk they said they’d send someone up, they didn’t. We also notified the man exchanging towels, he said he get it taken care of, he didn’t. So that was a bit frustrating. Fridge is great! We enjoyed having it so we could keep drinks and snacks. Overall we would stay here again, it was convenient to the beach, has a couple of good restaurants around, and served our needs. I hope they fix the tv/microwave issue and train the front desk lady to be a bit more professional.
Stayed 3 nights in Jun 2025

8/10 Good

Toris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No Complaints
Stayed 2 nights in Jun 2025

6/10 Okay

Thomas

Disliked: Staff & service
Hardly anyone @ the front desk when O needed them
Stayed 5 nights in Jun 2025

10/10 Excellent

Nathan

Travelled with family
Stayed 2 nights in Jun 2025

8/10 Good

Noble

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was surprisingly clean and fairly well kept. That's not always been my experience at these beachfront properties. Little kitchen was sufficient for my wife and I.
Stayed 2 nights in Jun 2025