Hilton Waikoloa Village

4.0 star property

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Photo gallery for Hilton Waikoloa Village

Exterior
Creator video - submitted by The Neffe Talk
8 restaurants; breakfast, lunch and dinner served
Outdoor banquet area
Chapel

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Place, Anaehoomalu Beach
    ‪5 min walk‬
  • Place, Dolphin Quest
    ‪9 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪25 min drive‬

Room options

Palace Garden View Lanai 1king Bed Ground Flr

  • Sleeps 2
  • Free Wi-Fi

Palace Garden View Lanai 2Queen Beds Ground Flr

  • Sleeps 4
  • Free Wi-Fi

Makai Ocean Front King Room

  • Sleeps 4
  • Free Wi-Fi

Makai Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(9 reviews)
  • Resort view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

  • Ocean view
  • 101 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

  • Ocean view
  • 216 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, 1 Bedroom, Ocean View (Makai)

  • Ocean view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

  • Ocean view
  • 216 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Makai One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Palace One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 101 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Makai Room, 1 King Bed, Ocean Front View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Makai Room, 2 Queen Beds, Ocean Front View

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Makai Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Ocean View (Pal Grd, Bathtub)

  • Ocean view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

7.6 out of 10
Good
(5 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Resort View (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Royal Suite, 1 King Bed, Accessible, Bathtub (Palace)

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Royal Suite, 1 King Bed, Accessible (Palace, Hearing)

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible (Palace, Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite, 1 King Bed, Accessible (Palace, Roll-In Shower)

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower, Makai)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Ocean View (Hearing, Makai)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Hilton Waikoloa Village

Catch some rays at the beach or spend the day relaxing at Hilton Waikoloa Village's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. Housekeeping is available on request.
Hilton Waikoloa Village offers 647 accommodations with DVD players and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Waikoloa Village. During your stay, you're just a quick walk from Waikoloa Beach Golf Course. Free WiFi in public areas, 3 outdoor pools and 8 restaurants are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • For dining with ocean views, stop by Kamuela Provision Co., one of the property's 8 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to aromatherapy, facials or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Within a 10-minute walk of Waikoloa Beach Golf Course and Anaehoomalu Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Kamuela Provision Co. – Overlooking the ocean, this restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Nui Italian – This restaurant specialises in Italian cuisine and serves dinner and light fare. Open daily.
Lagoon Grill – This restaurant serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Water's Edge – This buffet restaurant only serves breakfast. Open daily.
Kona Tap Room – This bar serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Nui Italian
  • Water's Edge

Things to do

  • 27-hole adjacent golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (66,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 55 for adults and from USD 27.50 for children
  • Uncovered self-parking fee: USD 48 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa

Hilton Village Waikoloa

Hilton Waikoloa

Hilton Waikoloa Village

Waikoloa Hilton

Waikoloa Hilton Village

Waikoloa Village

Waikoloa Village Hilton

Hawaii Hilton Waikoloa Village

Hilton Waikoloa Village Hotel Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Hotel

Hilton Village Resort

Hilton Village Hotel Waikoloa

Hawaii Hilton Waikoloa Village

Waikoloa Hilton

Hilton Village Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Waikoloa

Hilton Waikoloa Village Resort Waikoloa

Hilton Waikoloa Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 616 out of 1182 reviews
Rating 8 - Good. 260 out of 1182 reviews
Rating 6 - Okay. 177 out of 1182 reviews
Rating 4 - Poor. 82 out of 1182 reviews
Rating 2 - Terrible. 47 out of 1182 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Todd, London

Stayed 4 nights in Feb 2026

10/10 Excellent

Todd, London

Liked: Cleanliness, amenities, property conditions & facilities
Great room, amenities and staff. Well worth staying here.
Stayed 1 night in Feb 2026

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a fun hotel with lots of amenities to enjoy. However, since we couldn't check in until 4:00 and had to leave the room by 11:00 the next day we had little time to experience the extensive grounds. Unfortunate to only have a one night stay but was necessary this trip. I also miss the boats as an alternative transportation to the often crowded tram.
Stayed 1 night in Feb 2026

10/10 Excellent

Amber

We loved our room view
Stayed 5 nights in Feb 2026

6/10 Okay

Darcy

Stayed 2 nights in Feb 2026

4/10 Poor

Yoshinobu

Stayed 2 nights in Feb 2026

6/10 Okay

Allison

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Bring your walking shoes, it was at least a mile walk from our room in palace tower to the parking lot there was a shuttle to go back and forth but no way to know when it would show up. 25 min walk to either pool or restaurant. Breakfast buffet was outrageous price (55$ an adult). Very little signs around to help you locate the correct towers or where the ice and water machines were located at. House keeping was fantastic, room was always clean when we got back for the evening. Probably won’t be staying there again.
Stayed 6 nights in Feb 2026

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful, great view. Very clean
Stayed 7 nights in Feb 2026

6/10 Okay

Gina

Our stay was pleasant but I did not get the ocean view booked. My room had a great bathroom. Large. His & Hers sinks, soaking tub
Stayed 2 nights in Feb 2026

8/10 Good

David

Stayed 2 nights in Feb 2026

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 7 nights in Jan 2026

8/10 Good

Colleen

Stayed 7 nights in Feb 2026

6/10 Okay

Katherine, Shoreline

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our stay with kids was difficult. We stayed a 15min walk from the lobby/pool in the Palace. The tram system runs very slowly and infrequently. It felt prohibitive to go back and forth for anything since it was so far. If we forgot a pool toy, it was 30mins to go get it at the run and come back to the pool on foot.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, beautiful view, great amenities and resort attractions!
Stayed 2 nights in Feb 2026

6/10 Okay

Darvin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room itself was in good condition and well maintained, which we appreciated. However, housekeeping was inconsistent — we practically had to request daily cleaning each time instead of it being routine. Complimentary waters were not provided, which was disappointing for the level of the property. During our stay, both the tram and boat transportation to the hotels were out of service, which made getting around less convenient than expected. There also were not many activities available for kids to participate in, and only one restaurant offered free dining for children under 4. Overall, the stay was okay, but there were several service and amenity gaps that took away from what could have been a much better experience.
Stayed 4 nights in Feb 2026

8/10 Good

Kim Viet

Liked: Cleanliness, amenities, property conditions & facilities
Staff: knowledgeable and friendly. Amenities for our mekai room were well stocked and housekeeping was quick and attentive.
Stayed 4 nights in Feb 2026

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What stood out most was the setting and the amenities, especially for families. The property is expansive and gives kids a lot of room to explore and enjoy themselves. The natural lagoon was the highlight of our stay. Being able to snorkel right on property, paddle around comfortably, and even spot sea turtles made it a unique and memorable experience. That feature alone created moments the kids will talk about for a long time. While the rooms felt a bit dated and the service had more of a large resort, chain-style feel rather than a highly personalized experience, the overall space, layout, and lagoon environment balanced that out. The atmosphere works especially well for families who value activities and room to spread out.
Stayed 3 nights in Feb 2026

10/10 Excellent

Stacy

Stayed 2 nights in Feb 2026

4/10 Poor

Cameron

Liked: Cleanliness
Disliked: Property conditions & facilities
Resort was huge and all means of transportation didn’t work so we had to walk miles everyday to get anywhere. The tram was broken down, the boats weren’t working for some reason and the shuttle they had took forever and didn’t drop us near our room. Towels were also dirty and tore up. Would not stay here again.
Stayed 3 nights in Feb 2026

8/10 Good

justin alex

Stayed 4 nights in Feb 2026

10/10 Excellent

Patrick

Stayed 1 night in Feb 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Waikoloa village is an oasis in the lava fields. The grounds of the Hilton are nice and the campus is massive. The tram to get from one end of the campus to the other was broken 3 out of 5 days. The gondolas that go the same thing more romantically, were completely out of service. That meant long walks. Housekeeping didn’t replenish coffee pods in our room, and then failed to replenish sweeteners on another day. Otherwise, the room was well tended. A panel that covers the plumbing in the bathroom was broken and neatly placed on the floor under the sink. No repairs were attempted during our 5 day stay. Self parking is easy for $48 a day. They do provide a key card, making multiple trips a breeze. We really did enjoy the Hilton. I think they earned maybe 3 1/2 stars out of 5. For the high price, we expected more.
Stayed 5 nights in Jan 2026

4/10 Poor

Allison

Stayed 2 nights in Feb 2026

8/10 Good

Blanca Rocio Sarmiento

Stayed 2 nights in Jan 2026

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The entire facility felt neglected and stuck in the 1980’s. The previously sought after amenities have fallen into disarray, especially the canal that was left abandoned still filled with stagnant water. There is a tram that is supposed to take you to and from several points on the resort, and it was inactive due to an accident. It would have been helpful knowing this before checking in. The resort was huge, and having to walk 20 min each way just to get to valet was less than ideal. We also had a bug infested room upon check in. There were silverfish and centipedes, and there was old food left behind on the balcony that wasn’t cleaned up before we checked in. BUT THE STAFF WAS LOVELY! Every single person working there deserves better than this resort offers them. They were kind, professional, and hard working.
Stayed 3 nights in Feb 2026