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Heartland Inn & Suites, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Heartland Inn & Suites, SureStay Collection by Best Western

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, desk
BBQ/picnic Area
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1009 1st St E, Park Rapids, MN, 56470
  • Red Bridge Park
    ‪15 min walk‬
  • Skoe Park
    ‪16 min walk‬
  • Hubbard County Historical Museum
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heartland Inn & Suites, SureStay Collection by Best Western

Hotel with free parking, near Red Bridge Park
Along with an indoor pool, this smoke-free hotel has Access to hot tub and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk and a computer station.
Heartland Inn & Suites, SureStay Collection by Best Western offers 44 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Park Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heartland Inn & Suites, SureStay Collection by Best Western, you'll be within walking distance of Red Bridge Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • Just a 2-minute drive from Red Bridge Park and a few minutes from Skoe Park
  • Dogs welcome for a fee (restrictions apply)
Heartland Inn & Suites, SureStay Collection by Best Western offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Heartland Inn & Suites, SureStay Collection by Best Western. Free self parking is available.

This Park Rapids hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 5:30 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

C'mon Inn Park Rapids
C'mon Park Rapids
C'mon Inn
Heartland Inn Suites SureStay Collection by Best Western

Heartland Inn & Suites, SureStay Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 287 reviews
Rating 8 - Good. 69 out of 287 reviews
Rating 6 - Okay. 12 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 4 out of 287 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the staff was super helpful
Stayed 1 night in Feb 2025

8/10 Good

Becky

Liked: Property conditions & facilities
The staff was great. The hotel is older but kept up well. So quiet and a delicious breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Room was clean. The courtyard was a nice place to hang out. The pool had way too much chlorine in it. The breakfast was great. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!

This hotel was wonderful. Check-in was quick and the breakfast was nice. Quiet time is at 11pm and it went from loud and boisterous to quiet enough to hear a in drop right at 11pm. It was amazing!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. Would stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, room comfort
An older hotel that appeared to be recently renovated. Veey nice, excellent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was very friendly they had a pack and play for us to use and a fan so that I could sleep everyone was really nice and they even let us check in an hour early
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Paid way too much

The pictures made this hotel look more updated than what it is. We had to pay over $200 for a room, as there weren't any other options to stay in town. This is not a $200/night hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria, Brainerd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that our rooms open into the courtyard and we can all be together at once, the kids have room to move, they can swim, see other kids. We can eat at a table, there's room to plug in a crock pot, the staff is friendly. This is the third year we have done our family Christmas there.
Stayed 1 night in Jan 2025

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Updated and clean. Staff was available and helpful. Good breakfast and area. Pool and hot tub were good. Unfortunately, no workout room like advertised. I would stay here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very nice hotel. We had the jacuzzi suite. It was very large, clean, the bed was fine. Nice breakfast and big area in the middle for gatherings or bday parties.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, comfortable and cozy environment

We liked the cozy area where the hot breakfast is served and the nice jacuzzi and pool to swim and relax. Having 24 hour access to a nearby fitness center was great. Carly, at the front desk, was friendly and helpful during our stay. I highly recommend this hotel in Park Rapids, MN
Stayed 1 night in Oct 2024

8/10 Good

Jennifer, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Consistent
Stayed 3 nights in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and dining area are welcoming and comfortable. The rooms are clean and spacious. Comfy beds.
Stayed 1 night in Oct 2024

8/10 Good

Carol

Business traveller
Liked: Cleanliness, amenities
The hotel property was nice. The room was nice. The breakfast was good. The only downside was that there was no elevator and I had heavy bags for work. But the night desk clerk fid help me with my bags which was very nice.
Stayed 1 night in Oct 2024