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Heartland Inn & Suites, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Heartland Inn & Suites, SureStay Collection by Best Western

Free breakfast
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
1009 1st St E, Park Rapids, MN, 56470
  • Red Bridge Park
    ‪15 min walk‬
  • Skoe Park
    ‪16 min walk‬
  • Hubbard County Historical Museum
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heartland Inn & Suites, SureStay Collection by Best Western

Hotel with free breakfast, near Red Bridge Park
Along with an indoor pool, this smoke-free hotel has Access to hot tub and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk and a computer station.
Heartland Inn & Suites, SureStay Collection by Best Western offers 44 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Park Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heartland Inn & Suites, SureStay Collection by Best Western, you'll be within walking distance of Red Bridge Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • Just a 2-minute drive from Red Bridge Park and a few minutes from Skoe Park
  • Dogs welcome for a fee (restrictions apply)
Heartland Inn & Suites, SureStay Collection by Best Western offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Heartland Inn & Suites, SureStay Collection by Best Western. Free self parking is available.

This Park Rapids hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

C'mon Inn Park Rapids
C'mon Park Rapids
C'mon Inn
Heartland Inn Suites SureStay Collection by Best Western

Heartland Inn & Suites, SureStay Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 322 reviews
Rating 8 - Good. 79 out of 322 reviews
Rating 6 - Okay. 12 out of 322 reviews
Rating 4 - Poor. 4 out of 322 reviews
Rating 2 - Terrible. 4 out of 322 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

R H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heartland Inn & Suites in Park City, MN

Nice rooms and very friendly staff and check-in. Beds were comfortable but a loud environment until 11:04 p.m., so got quieter slightly after the posted quiet time.
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and rest of hotel too
Stayed 1 night in May 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a decent comfortable bed and the chairs were quality. The microwave in room 208 wouldn't heat anything., otherwise the fridge was a good size and kept items cool.
Stayed 1 night in May 2025

8/10 Good

Wallace, Sun city west

Travelled with partner
Liked: Cleanliness, amenities
Close to bike trails and golf courses we enjoy. Motel was clean, breakfasts had many choices, staff was friendly. Only negative is the facility is a little dated and could use some remodeling-- but overall it was good.
Stayed 2 nights in May 2025

6/10 Okay

Summer

Travelled with family
Disliked: Staff & service, amenities
The check in person was very pleasant but they incorrectly informed us that breakfast ran to 10 the next morning due to it being a holiday, even though it was a weekday. When we took our kids down to breakfast at 9:40 the next morning the food that was out was dried out eggs and rubbery french toast. Thankfully they had a pancake making machine. We noticed not everything was out and the cool case with yogurt etc was locked. When we went to the front desk and mentuined that lookimg for assistance the woman that realinded (who was in jeans amd a sweatshirt so we assumed she was a guest) in. Very snotty tone said "Uh yeah, because breakfast is over" We told her the person tbat checked us in told us it went until 10 and she respnded "What? WHO told you that" then she rolled her eyes, sighed, and unlocked the case and told us "help yourself then" It was a little ridiculous. And the place was odd. Sound carries a lot, I could hear conversations verbatim being held in the atrium when in my 2nd foor room and we had a "balcony" room but the balcony was just overlooking the breakfast area. If we had paid extra for it I would have asked for a refund. Overall poor sleep, not the worst but definitely not the best.
Stayed 1 night in May 2025

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Time away

The hotel was very clean. The staff was very friendly and very polite. They answered questions. I would recommend this hotel. I do want to say that they should think about having soft closing doors. Otherwise the hotel was very quiet
Stayed 2 nights in May 2025

10/10 Excellent

Bernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Have stayed here many times. Staff has always been friendly and helpful. Rooms are always clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

tasha

Stayed 2 nights in May 2025

10/10 Excellent

Mary, Cottage Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. The breakfast was very good. It was a very good bang for my buck.
Stayed 2 nights in May 2025

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than it was under different management.

We have stayed at this property multiple times when it was under different management and it was just OK however the best in the area. Now since it’s been taken over by best Western, we’re very impressed! Nice big refrigerators, the rooms were very clean and the front desk operator was constantly cleaning in the common areas. Overall, it’s just much nicer than it used to be.
Stayed 2 nights in May 2025

10/10 Excellent

Krystle, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jay

Liked: Cleanliness, staff & service, room comfort
Was ok the cable tv was horrible really slow took for ever to change channels a the guide was non existent and froze when you tried to use it
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff was great
Stayed 1 night in Apr 2025

8/10 Good

LEON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a courtyard view King room. It was clean and had easy access to the pool and a beautiful lounge and eating area.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to it's name

The hotel is clean, service is phenomenal, and they have the beat free breakfast I have ever had at a hotel. Their central atrium creates a space to gather outside of your room. Lots of free parking, and other town amenities are nearby. We were in Park Rapids as part of our visit to the Headwaters of the Mississippi at Lake Itasca State Park. The hotel was a little over 30 minutes away.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Stayed 6 nights in Mar 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the outer courtyard.
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest and visit. The staff is top!

Very Nice hotel with a beautiful wide open space to visit with the group. Comfortable rooms and an unusual amount of leather Furnature
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the staff was super helpful
Stayed 1 night in Feb 2025

8/10 Good

Becky

Liked: Property conditions & facilities
The staff was great. The hotel is older but kept up well. So quiet and a delicious breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were comfortable. Room was clean. The courtyard was a nice place to hang out. The pool had way too much chlorine in it. The breakfast was great. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!

This hotel was wonderful. Check-in was quick and the breakfast was nice. Quiet time is at 11pm and it went from loud and boisterous to quiet enough to hear a in drop right at 11pm. It was amazing!
Stayed 1 night in Feb 2025