10/10 Excellent
Virginia
26 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location while in Watertown
Watertown BW’s front entrance to the lobby was dated, no “wow” factor & not as accessible if you’re wheelchair bound (which we are not) but inside was bright & clean. Our check-in person, Raynor, was businesslike & efficient, he invited us to partake of the coffee, tea & cookies near the reception desk. They also provide water infused with fruits like oranges & strawberries—quite refreshing—in a dispenser by the breakfast area. Raynor did steer us to a list of restaurants nearby—got pizza at Cam’s & it was good as advertised.
Our room was close to the lobby—spacious, clean with a king bed & the usual amenities. It was quiet, not many guests judging from the parking lot—it was a Monday night. I noticed that there was no secure entrance, i.e., anyone could have entered by the back door without a key.
The breakfast next morning was quite good—the moist scrambled eggs, though undoubtedly from a carton, were prepared well as were the turkey sausage & regular sausage. Besides the usual cereals, yogurt, bagels, bread & fruit there was a waffle maker—all of it looked decent. They even offered Silk Milk & 2% milk. The coffee is good & strong. Gary is a friendly employee who took care of stocking food & cleaning up in the breakfast room. I also saw an employee who may have been the cook. Breakfast hours are 6:30-9:30. The tables are in the lobby separate from the breakfast room, but not far. The hotel could pay attention to the dying plants in the window by the tables.
Virginia
Stayed 1 night in Apr 2025