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Courtenay Village

3.5 star property

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Photo gallery for Courtenay Village

Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with digital channels, Smart TV, Netflix
Front of property
Apartment, 2 Bedrooms | Hypo-allergenic bedding, iron/ironing board, free cots/infant beds
Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
15 Courtenay Place, Wellington, 6011
  • Te Papa
    ‪5 min walk‬
  • Cuba Street Mall
    ‪8 min walk‬
  • TSB Bank Arena
    ‪13 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Apartment, 3 Bedrooms

  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Apartment, 2 Bedrooms

  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Courtenay Village

Hotel in Wellington, steps from Wellington Central Business District
This smoke-free hotel features express check-in, express check-out and free Wi-Fi in public areas. Weekly housekeeping is available.
Courtenay Village offers 10 accommodations with washers/dryers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

During your stay at Courtenay Village, you're just a quick walk from Te Papa. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Steps from Wellington Central Business District and Courtenay Place
Courtenay Village offers its guests express check-in, express check-out, and a lift. Public spaces have free WiFi.

This 3.5-star Wellington hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Portable fan
  • Recycling
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 45.0 per stay
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Courtenay Village
Courtenay Village Apartment
Courtenay Village Apartment Wellington
Courtenay Village Wellington
Courtenay Village Hotel
Courtenay Village Wellington
Courtenay Village Hotel Wellington

Courtenay Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 247 reviews
Rating 8 - Good. 109 out of 247 reviews
Rating 6 - Okay. 24 out of 247 reviews
Rating 4 - Poor. 18 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daphne

Travelled with group
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Masood

Stayed 1 night in Jan 2025

8/10 Good

Salena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The space was also excellent, big enough, clean and tidy and well appointed. It was noisy and light at night from the city etc. I slept fine but my husband didn't. Amazingly powerful shower and having access to the washing machine and dryer was brilliant
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and right in the middle of town. The street outside is lively.
Stayed 2 nights in Dec 2024

4/10 Poor

ming

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is the worst accomondation booking ever for my family. We arrived at 7pm at night. Rang the Courtenay Villages helpline to check in as there is no reception desk. I got told the receptionist left early which they should not. I waited for the man over the line to get hold of his receptionist or security guard. I waited with 2 kids at the gate for an hour or maybe even longer for a reply. The man over the line kept telling me another 10mins and another 15mins. I had received no reply after the informed waiting time. It was ridiculous because at the end the man over the line only need to tell me the code of their letter box to collect the envelope with my room swipe cards. I found the team is very unprofessional. The room was ok but service is extremely poor n difficult.
Stayed 1 night in Dec 2024

8/10 Good

Fiona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Convenient place for us but unfortunately no luggage storage. Comfy beds.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

In town centre suitable for families

Apartment facilities is good, location in the middle of town with access to many food options and amenities, 10 minutes drive to airport, nearby large supermarket.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay & friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,close to everything,the room was outstanding with comfortable beds.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness
Clean apartment, parking was tough.
Stayed 2 nights in Nov 2024

8/10 Good

Kyrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , great space, no view
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Wilhelmina Dandoy De

Travelled with family
Liked: Amenities
The Cleanliness and the ambience was amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2024

10/10 Excellent

oliva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location very clean and quiet and so comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Prosy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management made transitions easy. Warm, jospitable, friendly and accomodating. Very well maintained Boulcott Suites. An upgrade!
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was amazing, we wish we would have stayed longer. Great service and very clean, comfortable beds.
Stayed 1 night in Jan 2024

4/10 Poor

Victoria

Disliked: Property conditions & facilities
Property was very dusty. Dirty vents and the high beams were coated in dust and cobwebs, didn't look like they'd been cleaned for at least a year. Husband and son spent an uncomfortable stay full of sneezing, red itchy eyes and taking a ton of zertec. We rate it a 2.5 star experience. Would not recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location for our needs. We will be back for sure.
Stayed 2 nights in Nov 2023

10/10 Excellent

Seuga

Stayed 2 nights in Sep 2023

8/10 Good

Youngsoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Royce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, good location and very tidy and well presented.
Stayed 1 night in Jun 2023

8/10 Good

Boonsong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really appreciated the space for a family and convenient location, all the small, little things like washing powder and dishwashing powder for us to use, very thoughtful, thank you!
Stayed 1 night in Apr 2023

4/10 Poor

Andrew, Ridleyton

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was a disaster. Poorly staffed and managed. No check in desk and my room was not ready when I arrived and we were stuck on the street full of aggressive people for an hour and a half. Used the phone number at the door and was told they are understaffed. Apartment was in poor condition. Door handle on bathroom fell off. Phoned and informed management and they said they would send somebody to repair it and nobody came. Toilet brush snapped off. Furniture was old and kitchen lino was sticky and needs replacement. Split level with stairs not suitable for people with mobility issues. Not worth 200 a night. Room needs a lot of work. Definitely not the highlight of my trip.

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location on Courtenay Place, lots of dining options around and buses at the front door. The key instructions worked perfectly. The lift was a bit old and seemed dodgy but worked. The apartment was very large and overlooked a quiet back street. Full kitchen, 2 separate bedrooms, and lots of space. Would recommend.