4/10 Poor
Jane, Worcester
Travelled with family
19 Aug 2025
1) Unfortunately, on the 1st full day of our vacation as I was heading to my car I stepped into a 10" wide divot in the parking lot, badly turning my right ankle and scraping my left knee. I believe it was the owner of rhe motel who came over to me. He apologized. But, a week went by and the divot was never filled in. I ended up with a sprained ankle and an avulsion fracture on the inside ankle bone. I was given crutches & an order to follow-up with an orthopedic doctor once I returned home. 2) The pool was cloudy a lot of the time. You could never smell chlorine nor did I ever see a staff person adding chemicals or cleaning it at any time day/night. 3) No one on staff was available on Saturday late afternoon to retrieve toilet paper. I used my roll of papertowels for toilet paper. I did leave a voicemail and toilet paper was found outside my room's door on Sunday a.m. 3) The Wifi was repeatedly going in & out in the evening during the week's stay. 4) The shower curtain was dirty all along the bottom with both black mold and water stains. Unfortunately, the property was not what I remembered it to be from a few years back. The host I originally spoke to during the winter was kind in allowing us to change our vacation dates after I had already put a deposit down for a different week (July). Thank you for that.




Jane
Stayed 8 nights in Jul 2025



































