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Quality Inn

2.0 star property

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Photo gallery for Quality Inn

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free cots/infant beds, rollaway beds
Lobby
Restaurant
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
7 Kimberly Ave, West Haven, CT, 06516
  • Place, University of New Haven
    ‪2 min drive‬
  • Place, Yale University
    ‪3 min drive‬
  • Place, Yale-New Haven Hospital
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel with free breakfast, near Yale University
Laundry facilities, a 24-hour front desk and free newspapers are available at this hotel. Free breakfast, free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Quality Inn offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Quality Inn, you'll be within walking distance of University of New Haven. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn also features complimentary newspapers in the lobby, laundry facilities, and a lift. Self parking is free.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Super 8 Motel West Haven
Super 8 West Haven
West Haven Super 8
Super 8 West Haven Hotel
Super Eight West Haven
West Haven Super Eight
Super 8 Wyndham West Haven Hotel
Super 8 Wyndham West Haven
Super Eight West Haven
West Haven Super Eight
West Haven Super 8
Quality Inn Hotel
Quality Inn West Haven
Quality Inn Hotel West Haven
Super 8 by Wyndham West Haven

Reviews

Quality Inn Reviews

6.8

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 57 out of 194 reviews
Rating 8 - Good. 44 out of 194 reviews
Rating 6 - Okay. 36 out of 194 reviews
Rating 4 - Poor. 25 out of 194 reviews
Rating 2 - Terrible. 32 out of 194 reviews

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent bargain hotel

Reasonably priced, clean, and quiet. A decent bargain hotel for a short stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Alok

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value

Looks like improvements are being done. Clean and comfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Gerald

The receptionist was very impolite.

Stayed 1 night in Jul 2025

10/10 Excellent

Ivette

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Jul 2025

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was okay, I stayed just one night, pretty clean, spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Ivette

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Eshia

Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in room with my son and used condoms we’re on the floor and bed also, beer bottles were everywhere
Stayed 1 night in Jul 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

8/10 Good

Thoughtful

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in with the clerk lady. She was very sweet. Room was wonderful for price.
Stayed 1 night in Jun 2025

6/10 Okay

Edmond, Millbrae

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Bad location
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
this was a very scary place. I stayed one night, and cancelled next night reservations. They would not give me credit for the two nights I did not stay. My situational awareness revealed many dangerous circumstances. It was in a very isolated location. Dark with poor lighting. The office desk has plate glass. Guest were very scary. I truly feared for my safety. There was a $50.00 surcharge for potential damage to room. The room had NO trash baskets. Folks came and went. Several vehicles just cruised the parking lot very slowly. Not since living in the ghetto area in St. Louis during college did I fear for my safety. Very great potential for negative event in my opinion.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Tried to save some cash and didn't have high expectations and this place exceeded that. When the check in person is behind glass this is a bad sign. They wanted a cash deposit and I heard one guest yelling at them for pocketing it. Screaming kids every day I was there. Nasty breakfast not even available until 7am. Terrible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosemarie, pleasant valley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean hotel. Staff very kind and helpful
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
CLean, everything one needs without the frills. Excellent for its price
Stayed 2 nights in Jun 2025

8/10 Good

Osasikemwen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property. Nice friendly staff.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Well while making/eating breakfast the circuit to the eating area keep popping. This made preparing breakfast difficult. It was evident the place was currently being remodeled. However, the room we were in had wall paper peeling from the ceiling and many of the improvements we basically cosmetic when it should have been more.
Stayed 1 night in Jun 2025

6/10 Okay

Juan C

Travelled with family
Liked: Staff & service
El techo de el cuarto en el segundo piso está cayendo (la pintura)por donde esta el aire acondicionado lo informamos 4 veces hasta que nos cambiaron de cuarto los mismo en el cuarto en el baño de donde estaba mi hijo cuando mi hijo se fue a bañarse el techo empezó a caerle pedacitos de pintura también en el segundo piso
Stayed 2 nights in Jun 2025

4/10 Poor

Becky

Disliked: Staff & service
Bathroom needed attention—wall at ceiling water-damage, no hand-bars in bathroom or shower.
Stayed 1 night in Jun 2025