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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Indoor pool
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
220 Jan Howard Expy, West Plains, MO, 65775
  • Ozarks Medical Center
    ‪19 min walk‬
  • West Plains Country Club
    ‪2 min drive‬
  • Missouri State University - West Plains
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in West Plains with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn offers 60 air-conditioned accommodations with a safe and a hairdryer. Televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be within walking distance of Ozarks Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Ozarks Medical Center and a few minutes from West Plains Country Club
Quality Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Quality Inn also features a vending machine, coffee/tea in common area, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this West Plains hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Econo Lodge Hotel West Plains
Econo Lodge West Plains
Quality Inn West Plains
Quality West Plains
Quality Inn Hotel
Quality Inn West Plains
Quality Inn Hotel West Plains

Quality Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 634 reviews
Rating 8 - Good. 203 out of 634 reviews
Rating 6 - Okay. 69 out of 634 reviews
Rating 4 - Poor. 20 out of 634 reviews
Rating 2 - Terrible. 24 out of 634 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Summer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The check in person was cold and kind of rude. He kept talking over me like he had to get through his speech regardless of if i had questions. I asked if there was anything gluten free offered during the breakfast and he was very rude about it. I get if you dont know but seems like he could have tried to find answers for me. The room looked okay but the beds were creaky and lumpy. The pillows were really bad. The walls were thick enough that we didnt hear neighbors but the door was paper thin and we could hear a mouse fart in the hall. The floors must also be thin becausw we heard every step and thrust made in the room above us. The ac was also very loud. So not a great experience. The breakfast was great though and did in fact have lots of items that were gluten free.
Stayed 1 night in Jun 2025

6/10 Okay

Nora

Travelled with family
Cold pool Leaking sink Loose toilet Dirty wash cloth on shower curtain rod Comforting bed Good breakfast Good coffee Friendly staff Nice sitting area to visit family
Stayed 1 night in Jun 2025

6/10 Okay

Alril

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Layla

Stayed 4 nights in May 2025

4/10 Poor

Lynn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very noisy, cooling system was loud, breakfast was terrible
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfort Inn West Plains, MO

When we arrived the door to our room was wide open. I just casually looked around and it appeared as though staff had left the room in the middle of cleaning it. The bathroom in particular looked not finished for cleaning. The toilet lid was completely detached also. I let the front desk know right away, but no staff came to “fix” the issue. In the morning staff came in to change trashes, check toiletries, and replace used towels. The toilet lid was not touched. I let the front desk know that the lid had not been reattached. I did try to fix it myself, but was unable. Later that day the toilet was not flushing properly and we noticed water was coming out the bottom. I again informed the front desk after packing all of our things, because we already knew we couldn’t stay in that room. We were asked to shut the water valve off so the toilet did not continue leaking, so we did. Then we had to go to the desk to get a new room. We did not have any issues when changing rooms, very grateful for that. I would definitely say the amount we paid to stay for 3 nights was worth it. The staff was welcoming, you get free breakfast, and there’s a pool and exercise room. This is my 3rd or 4th time staying and I would again.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Stayed 1 night in May 2025

10/10 Excellent

Paul von

Liked: Amenities, property conditions & facilities
Everything was nice. Only thing is the peat the front desk only gave us one key. Did not notice until we arrived at door. M
Stayed 1 night in May 2025

8/10 Good

Jody, Sanford

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need new decor this hotel is clean but old and brown. Carpet needs to be replaced, and elevators old.
Stayed 1 night in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Bernard, Edmonton

Travelled with family
I have no idea why a hotel that is half empty (off season) puts guests in rooms one above the other in a wooden building.
Stayed 1 night in May 2025

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, clean and the staff was friendly. The room was nice and very comfortable. The pool was clean however not as nice in person as the photos made it seem. My only complaint is there is a strong perfume odor throughout the whole hotel it would be nicer if it smelled clean instead of perfumy. Breakfast was standard hotel fare decent but nothing fantastic.
Stayed 1 night in May 2025

10/10 Excellent

Nicole S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful as always.
Stayed 3 nights in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Stayed the night visiting family. Room was clean and comfortable. Yes, I would stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole S

Stayed 1 night in Apr 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, hotel staff friendly and accomadating
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfred

Liked: Amenities
Great place. Awesome price
Stayed 1 night in Apr 2025

10/10 Excellent

Makala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Property was clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

christopher

Greatest hotel that ever existed in the history of hotel-o-nomics. It's a nice, yet convenient location.
Stayed 2 nights in Apr 2025