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Palm Pacific Resort and Motel

3.0 star property

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Photo gallery for Palm Pacific Resort and Motel

Seasonal outdoor pool
King or Queen Apartment Sleeps 4 | Private kitchen | Fridge, microwave, stovetop, electric kettle
Sauna
Gym
Garden view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
413 Port Rd, Whangamata, Waikato, 3620
  • Whangamata Beach
    ‪6 min walk‬
  • Williamson Park
    ‪13 min walk‬
  • Whangamata Marina
    ‪15 min walk‬
  • Whitianga (WTZ-Whitianga Aerodrome)
    ‪64 min drive‬

Room options

View all photos for King or Queen Apartment Sleeps 4

King or Queen Apartment Sleeps 4 | Private kitchen | Fridge, microwave, stovetop, electric kettle

King or Queen Apartment Sleeps 4

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 Queen Bed and 2 Single Beds

Family Apartment Sleeps 6

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Bed

View all photos for Family Apartment Sleeps 5

Family Apartment Sleeps 5 | Private kitchen | Fridge, microwave, stovetop, electric kettle

Family Apartment Sleeps 5

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed

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About this property

Palm Pacific Resort and Motel

Family-friendly hotel with fitness centre and sauna
Along with a fitness centre, this hotel has a sauna and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and dry cleaning are on-site. Change of towels is available on request
Palm Pacific Resort and Motel offers 27 air-conditioned accommodations with private plunge pools and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are indoor/outdoor hot springs open between 8:00 AM and 9:00 PM. The temperature in the hot springs is set to 104°F.
Our customers tell us that they can't get enough of the helpful staff at Palm Pacific Resort and Motel. During your stay, you're just a quick walk from Whangamata Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs, a gym and a steam room
  • Within a 15-minute walk of Whangamata Beach and Williamson Park
Palm Pacific Resort and Motel offers its guests hot springs, a sauna, and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly Palm Pacific Resort and Motel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whangamata hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor/outdoor hot spring
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Private plunge pool
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot springs open from 8:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC
  • Indoor hot spring
  • Indoor/outdoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-cm TV with premium channels
  • Private plunge pool

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 5:00 PM) and Sunday - Sunday (9:00 AM - noon)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for NZD 20 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: NZD 10.00 per day; may vary based on unit size
  • Crib (infant bed) fee: NZD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 5:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 7:00 AM to 9:00 PM
  • Hot springs access available from 8:00 AM to 9:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Palm Pacific Resort Motel
Palm Pacific And Whangamata
Palm Pacific Resort and Motel Hotel
Palm Pacific Resort and Motel Whangamata
Palm Pacific Resort and Motel Hotel Whangamata

Palm Pacific Resort and Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 84 reviews
Rating 8 - Good. 19 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool. Room was clean but a bit tired.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is right in town which is fantastic. The 2 bedroom place was clean and spacious. We were downstairs and there was quite a bit of noise from the people upstairs, which was annoying.
Stayed 2 nights in Dec 2024

8/10 Good

Blair

Stayed 1 night in Dec 2024

10/10 Excellent

Cherri-Kei, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, rooms, great service, right in the heart of town where access to ahops ad the main beach basically at your door step (10 min easy walk to beach)
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

A mixed bag - probably not good enough to return

A mixed experience. All staff - desk and service - were friendly and welcoming and helpful whenever we needed anything. Unfortunately we needed something a lot because the policy on supplies is to hand out the minimum. Having to ask several times for toilet paper for example and being given one roll each time is a poor look and a worse experience. The units are also individual so a bit of a lottery as to the quality you’ll get. Ours had stained sofas and rather worn quits but sheets were crisp and clean on arrival. Regrettably also policy not to clean or change bedding until the 8th day of stay, excluding many from that service I guess. Finally the WiFi needs a serious upgrade. A comment in the unit guide suggests complaints are frequent but these days to say it works fine until lots of people are using it isn’t good enough. Even in a week with a fraction of the units filled the WiFi was very poor and kept cutting out. If I needed to work it would have been a major issue but as it was just disappointing and really no longer excusable. But the location is good, the staff friendly, the pool and jacuzzi very welcome and Whangamatā is always a pleasure.
Stayed 7 nights in Nov 2024

8/10 Good

lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Nov 2024

6/10 Okay

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whangamata

Very comfortable and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the price. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey, Whangamata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Geoffrey, Whangamata

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with friendly people. Nothing seemed a problem. Room was great and had everything we needed. Highly recommend this place to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kahu

Stayed 2 nights in Sep 2024

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable weekend away.

Our second stay at this lovely motel, supporting family competing in the Whangamata Challenge. Very roomy 2 bedroom unit, upstairs overlooking the pool, spa and tennis court. Great facilities. I'd like to say how friendly the staff were. Would definitely stay here again and have recommended to others.
Stayed 2 nights in Oct 2024

10/10 Excellent

S s

Stayed 1 night in Sep 2024

10/10 Excellent

beaudine, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Bryson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Seamless 'after Sunday office hours' heat pump was on, nice touch. Definitely stay again. :)
Stayed 1 night in Jul 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So close to shops, beach, dining out, etc. was very pleased with facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Whangamata for work. I took my elderly Mother with me. They accommodated an early check-in, at no extra cost. Dan and Grace (the Hosts) were fantastic! Friendly, helpful and did everything they could to look after and check on my Mother, while I was working. Awesome customer service, that was above and beyond the call of duty. 5 stars!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Good clean & spacious unit in handy location
Stayed 2 nights in Jun 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay. Good location. Quiet and safe with off road parking. Huge room with plenty of space. Friendly reception staff. Huge comfortable bed. Clean and well equipped accommodation. Very happy with our stay here.
Stayed 1 night in May 2024