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Horstman House by Whistler Premier

4.0 star property

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Photo gallery for Horstman House by Whistler Premier

Outdoor spa tub
Front of property – evening/night
Property amenity
Three Bedroom Unit 206 | Private kitchen | Fridge, microwave, oven, stovetop
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Gym
  • Fireplace

Explore the area

Map
4653 Blackcomb Way, Whistler, BC, V8E 0Y9
  • Fairmont Chateau Whistler Golf Club
    ‪7 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪13 min walk‬
  • Whistler Mountain Bike Park
    ‪4 min drive‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪11 min drive‬

Room options

One Bedroom #201

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #318

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #404

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #412

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #413

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #410

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #411

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #408

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 402

Three Bedroom Unit 402 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Three Bedroom Unit 402

  • 102 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Queen Sofa Bed

One Bedroom #405

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #313

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #311

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #312

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #308

One Bedroom #308 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #308

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #307

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #317

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #316

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #315

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 305

Three Bedroom Unit 305 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Three Bedroom Unit 305

  • 102 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

One Bedroom #212

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 206

Three Bedroom Unit 206 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Three Bedroom Unit 206

  • 102 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

One Bedroom #209

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #204

One Bedroom #204 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #204

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Three Bedroom Unit 302

  • 120 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

One Bedroom #208

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Unit 301

Three Bedroom Unit 301 | Iron/ironing board, free WiFi, bed sheets

Three Bedroom Unit 301

  • 120 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #214

One Bedroom #214 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #214

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom #213

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #203

One Bedroom #203 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #203

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom #202

One Bedroom #202 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

One Bedroom #202

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom #205

Two Bedroom #205 | Iron/ironing board, free WiFi, bed sheets

Two Bedroom #205

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom #105

Two Bedroom #105 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #105

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom #103

Two Bedroom #103 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #103

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom #101

Two Bedroom #101 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #101

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bunk Bed and 1 Queen Sofa Bed

Two Bedroom #104

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #102

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #409

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #406

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #407

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #403

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #401

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #303

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #304

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #211

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom #215

Two Bedroom #215 | Living area | 55-inch flat-screen TV with cable channels, Smart TV, fireplace

Two Bedroom #215

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #210

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #207

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #314

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #309

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #310

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Two Bedroom #306

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Horstman House by Whistler Premier

Family-friendly condo with free local area shuttle and fitness centre
This smoke-free condo building features an outdoor pool, a fitness centre and Access to hot tub. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a microwave in a common area, a fridge in a common area and concierge services are on-site. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a Smart TV with cable channels. Guests can appreciate conveniences, such as a washer/dryer and a fridge, and other amenities include free WiFi and a balcony. Housekeeping is not available.
Horstman House by Whistler Premier offers 51 accommodations with fireplaces and washers/dryers. Rooms open to balconies. 55-inch Smart televisions come with cable channels. Accommodation at this 4-star condo has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Whistler condo provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Horstman House by Whistler Premier. During your stay, you're just a quick walk from Fairmont Chateau Whistler Golf Club. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. Built in 2000, this upmarket condo has 51 condos over 4 floors. Each condo offers free WiFi and a deep-soaking bath.
  • Each condo offers a kitchen, a washer/dryer and a fireplace
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from Whistler Blackcomb Ski Resort and a 2-minute drive from Whistler Mountain Bike Park
  • Free local-area shuttle service
Horstman House by Whistler Premier offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. An arcade/games room, tour/ticket assistance, and concierge services are also featured at the family-friendly Horstman House by Whistler Premier. Self parking is free.

This 4-star Whistler condo is smoke free.

Languages

English

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free covered self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Living room

Entertainment

  • 55-inch Smart TV with cable channels
  • Games
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 51 units
  • Built in 2000

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 19

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Friday - Friday (9:00 AM - 11:00 PM) and Saturday - Saturday (8:00 AM - 11:00 PM)
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [4557 Blackcomb Way]
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Reception hours vary seasonally. From November 28-April 19 and July 1-September 2, reception is open 9 AM-5 PM Sunday-Thursday, 9 AM-11 PM on Friday, and 8 AM-11 PM on Saturday. From April 20-June 30 and September 2-November 27, reception is open 9 AM-11 PM on Friday, and 8 AM-11 PM on Saturday (closed Sunday-Thursday).

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Friday - Friday: 9:00 AM - 11:00 PM
The hours at this property's front desk vary. Guests arriving after hours will need to go to the following location to check in: 4557 Blackcomb Way
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number H285203284, H868116390, H382647196, H884377395, H227305801, H507327542, H327919235, PM277833635, H081600667, H196452496, H479073580, H691246760, H567760027, H361444706, H266382571, H608319280, H355541822, H760795509, H791718662, H877459234, H734500757, H114573644, H978715265, H116736964, H187823953, H423676284, H496510507, H589288459, H049155576, H240603198, H199470546, H365656357, H814379432, H323598401, H061225119, H618513405, H961390522, H067386420, H919851189, H360715134, H487888945, H152573527, H980923754, H636568342, H573924873, H274712125, H755476771, H074423378, H179177668, H563744945, H899199962

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Horstman House
Horstman House Condo
Horstman House Condo Whistler
Horstman House Whistler
Horstman Hotel Whistler
Horstman House Hotel Whistler
Horstman House Whistler Premier Condo
Horstman House Premier Condo
Horstman House Whistler Premier
Horstman House Premier
Horstman House by Whistler Premier Condo
Horstman House by Whistler Premier Whistler
Horstman House by Whistler Premier Condo Whistler

Horstman House by Whistler Premier Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 755 reviews
Rating 8 - Good. 237 out of 755 reviews
Rating 6 - Okay. 44 out of 755 reviews
Rating 4 - Poor. 13 out of 755 reviews
Rating 2 - Terrible. 12 out of 755 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

dong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
电梯有问题，稍微有些不方便，其他的都很好
Stayed 2 nights in Jan 2025

10/10 Excellent

Georgia

Liked: Cleanliness, property conditions & facilities
great stay, very comfortable
Stayed 2 nights in Jan 2025

4/10 Poor

Victor

Disliked: Cleanliness, property conditions & facilities
I was disappointed with our stay here considering the elevators were broken and we had to carry all of our items up and down the stairs during our stay. It was difficult navigating through the hotel using only stairwells. There was no mention of this prior to our stay. Also I chose to stay here mostly due to the reviews of cleanliness. However, our bath tub had hair in it along with the kitchen plates which really grossed us out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice bedrooms,
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexey

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience! We will be back
Stayed 3 nights in Dec 2024

2/10 Terrible

Cristine

Travelled with family and small children
Disliked: Cleanliness, amenities
I was really disappointed as the elevator was out of order during our stay and it was not mentioned on the website when I booked the property, only got the noticed after I booked and paid the reservation. The staff said elevator was not working since November. It was a struggle for me and my husband to bring all of our stuff from the parking to our room, 4th floor with my 2 toddlers. Also the room is fine except it needed a bit of deep cleaning, such as dusting furniture, changing kitchen stuff like pans etc. overall stay is fine but not as great if I compare with my experience with other properties.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

johen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a blast. Room was huge and well stocked very clean and made my stay in Whistler quite special. Thank you! Cant wait to be back!
Stayed 2 nights in Dec 2024

4/10 Poor

YAN

Liked: Cleanliness
Disliked: Property conditions & facilities
Parking lot is extremely small. Elevator was out of service. Guest parking lots are very limited , inconvenient to find. Very unhappy about the stay. Not coming back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samira

Liked: Cleanliness, amenities, property conditions & facilities
I was looking for a quiet with a nice view of the mountain or the nature. This hotel was what I was looking for. Very calm and peaceful hotel with a cozy lobby area. The room was a one bedroom suite very spacious & clean. The kitchen had all the appliances and whatever you need to feel like a home. I brought my snacks, drinks and food for two days stay and put it in the fridge. The bed which I believe it was a king bed, was comfortable. This hotel also offer a free gated parking which is hard to find in Whistler. It is close to the lake but I didn’t have time to see it. You can get a free shuttle to the shopping centre if you don’t have a car. If you’re looking for a peaceful with kind staff and free parking, I highly recommend this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Chunrong

Travelled with family
Liked: Cleanliness, property conditions & facilities
The elevator has been out of service for a long time before we arrived. This should have been clearly communicated before arrival so people can plan accordingly. Too bad we learned the hard way. Other than that, it has been great.
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I got charged twice for my stay and despite me reaching out to the front desk it could not be resolved after 2 weeks. I do not care what reasons you have why this happened. Give me my money back!
Stayed 3 nights in Nov 2024

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
I used to love staying here but we had a suite - not very clean on the fourth floor and elevator was broken. It was brutal. On top of that every door required a very long door code to enter so you’re carrying a ton of gear and have to juggle while entering a 10 digit code! Could you make it any harder for your guests? No longer a fan.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nikolai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the stay was amazing it wasn't expensive and the quality was really good I had a fun time with all my friends honestly one of the best hotels ive stayed at it felt like an apartment
Stayed 2 nights in Dec 2024

8/10 Good

Iva, Mississauga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall property is good for winter sports lovers. Large units with all necessary amenities. Elevator was not working and made the experience a bit challenging upon arrival and departure. Parking slots are very narrow, but nice to have indoor garage. Good stay overall but the elevator needs to be fixed.
Stayed 2 nights in Dec 2024

8/10 Good

Alida, Newmarket

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Seke

Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, room comfort
Wonderful place, suites are spacious and comfortable. Unfortunately the elevator wasn't working and we were not informed beforehand. We had a lot to carry up 4 flights of stairs, would have not brought that much had we known.....
Stayed 3 nights in Nov 2024

10/10 Excellent

nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free bus to the village. Staff was very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking spots were tight and hard to get into. Furniture and the suite was showing wear, but overall very clean and nice place. We also didnt appreciate all the different codes and passwords to get into the areas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chun-Yen

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashna

Stayed 2 nights in Sep 2024