2/10 Hirveä
mary kay
Matkusti perheen kanssa
23.8.2025
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Horrible experience
My outlet did not work in my bathroom so I had to sit on the floor in the living room with a plug-in to dry and curl my hair for three days before they would fix it. They promised me the day I complained about it that they would move me to a new room the next day but when they found out I had booked through hotels.com. They didn’t do anything. They also said they would refund some of my money but again when they saw it was hotels.com They couldn’t do anything That I’d have to go through hotels.com. I wrote a message to you after I found that out and received nothing back from you in return very disappointed I do not think I will ever use hotels.com again this hotel in particular is not well Kept up does not provide an elevator. Has not worked on their swimming pool or hot tub for months it just sits there. It did not say it was out of service when we booked if I had known that I would’ve canceled and gone somewhere else we looked forward to being in the pool and hot tub when it was so hot out and to relax at night to ease our aching feet in the hot tub this Hotel does not deserve the name Wyndham at all I have never stayed in one that lacks so Much. There were bugs crawling out of the woodwork in my bathroom. I must’ve killed 10 of them. I gave up complaining because it didn’t do any good if you could refund some of my money, I would appreciate it.
mary kay
Yöpyi 6 yötä elokuussa 2025