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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Daily cooked-to-order breakfast for a fee
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
2288 2nd Avenue, Whitehorse, YT, Y1A1C8
  • Midnight Sun Gallery & Gifts
    ‪16 min walk‬
  • Yukon Visitor Information Centre
    ‪3 min drive‬
  • SS Klondike
    ‪3 min drive‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites offers 99 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs open between noon and 10:00 PM.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Shipyards Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Shipyards Park and Sundog Carving Studio & Gallery
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1870 square feet (174 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Quality Inn & Suites. Free self parking is available.

This Whitehorse hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Rickys All Day Grill – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, Hindi, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: CAD 9.99 to 20.99 for adults and CAD 5.99 to 7.99 for children
  • A restaurant

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,870 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area

Spa

  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 36 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 12 November 2024 to 15 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.99 to 20.99 for adults and CAD 5.99 to 7.99 for children
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: CAD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Hotel Whitehorse
Ramada Whitehorse
Whitehorse Ramada
Days Inn Whitehorse Hotel
Ramada Whitehorse Hotel Yukon, Canada
Days Inn Wyndham Whitehorse Hotel
Days Inn Whitehorse
Days Inn Whitehorse Yukon, Canada
Days Inn Wyndham Whitehorse
Quality Inn Suites
Quality Inn & Suites Hotel
Days Inn by Wyndham Whitehorse
Quality Inn & Suites Whitehorse
Quality Inn & Suites Hotel Whitehorse

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 211 out of 1004 reviews
Rating 8 - Good. 307 out of 1004 reviews
Rating 6 - Okay. 238 out of 1004 reviews
Rating 4 - Poor. 147 out of 1004 reviews
Rating 2 - Terrible. 101 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Elva

Stayed 1 night in Feb 2025

4/10 Poor

Greg

Travelled with family
Liked: Amenities
Nothing
Stayed 3 nights in Feb 2025

8/10 Good

Janverne

Stayed 1 night in Mar 2025

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Crisogono

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sharon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agree with others....parking could be limited when full
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Justin

Liked: Staff & service
Easy stay for one night in Whitehorse!
Stayed 1 night in Feb 2025

6/10 Okay

Jylene

The property is undergoing reservations and our room definitely showed the need for them. I’m sure once they’re finished, the bathroom counter won’t be falling off the wall anymore. The age show, but at least it’s being address. Great restaurant attached and more close by. Also, groceries and shopping close by.
Stayed 3 nights in Jan 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated nice!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, beds comfortable, so comfortable. The restaurant attached has such delicious food and their staff are so courteous. Hotel doesn’t look like much on the outside but it was a wonder stay. I would stay again Rose Miley
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Stayed 1 night in Dec 2024

8/10 Good

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great service, friendly and helpful
Stayed 1 night in Dec 2024

6/10 Okay

Mah

Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort

Comfortable hotel close to many big box stores.

When I travel solo to Whitehorse, I typically stay at quality inn as it is quite close to my dentist and the big box stores and grocery stores. My room had 2 queen beds which were very comfortable. The staff who I had for my 3 day, 2 night stay was helpful with directions to stores and to allow me extra time in my room when my flight was delayed. My apologies for not remembering this women’s name do that I could recognize her. Other great features are that there is a restaurant, Ricky’s attached to the hotel with food available all day. The food is good and priced fairly. There is a gym which is nice to have and washing machines and dryers for a fee, located on the first floor. The lobby was cheerfully decorated with a Christmas tree and lights. I am looking forward to the hotel being renovated to bring it to a more comfortable standard. All in all, I would return.
Stayed 2 nights in Dec 2024

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in downtown Whitehorse. The hotel is in need of some upgrades, but it looks like they are doing renovations now, so probably we just didn't get an updated room. Nice and quiet. Convenient restaurant right on the property.
Stayed 1 night in Dec 2024

8/10 Good

Jeffrey, Waterloo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times for multiple days, for business and it's always met a good standard. Clean, comfy rooms, good wifi, good tv, restaurant on site (we have had breakfast), easy parking.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet. Used the shuttle to the hotel - the driver was very helpful and courteous. We didn't use the shuttle on the way back to the airport as their schedule didn't suit our flight time. The hotel is super convenient for walking around downtown Whitehorse.
Stayed 1 night in Dec 2024

6/10 Okay

Magdalena

Travelled with group
Staff has long way too go with customer service . There is no body wash just shampoo . Lack of communication between employees
Stayed 3 nights in Nov 2024

4/10 Poor

Michael, Barrie

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked here because they have a gym. The treadmill didn’t work. I was asked to change rooms in the middle of my stay because the water was going to be shut off in my room. The room they moved me to was half the size of the one I had - no mention of a refund or anything. The two rooms I stayed in were both very beat up. You can also very clearly hear people walking above you if you’re on the ground floor. I won’t be staying here again.
Stayed 5 nights in Dec 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and lovely dining close by
Stayed 1 night in Nov 2024