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SureStay Hotel by Best Western Whittington Rend Lake

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

A spacious lobby with a stone fireplace, a seating area with a sofa and chairs, and a television mounted on the wall.
A dining area with round tables and chairs, a kitchen with a countertop and appliances, and a hallway leading to another room.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A hallway with vending machines and a carpeted floor.
A hotel with a flat facade, multiple windows, and a sign indicating it is a 'SureStay Hotel by Best Western'.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
13277 Freeway Lane, Whittington, IL, 62897
  • Place, Pheasant Hollow Winery
    ‪6 min walk‬
  • Place, Rend Lake
    ‪1 min drive‬
  • Place, Southern Illinois Art and Artisans Center
    ‪1 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a television, and a minibar.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, bedside table, lamp, and window with curtains.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A reception area with a stone fireplace, a reception desk, a sofa, and a dining area with chairs.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A reception area with a stone fireplace, a reception desk, a sofa, and a dining area with chairs.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

SureStay Hotel by Best Western Whittington Rend Lake

This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk and free newspapers. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a corner/local shop, a TV in a common area and a front desk safe are on-site. Change of towels is available on request
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with free newspapers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at SureStay Hotel by Best Western Whittington Rend Lake. During your stay, you're just a quick walk from Pheasant Hollow Winery. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute walk from Pheasant Hollow Winery and a 2-minute drive from Wayne Fitzgerrell State Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly SureStay Hotel by Best Western Whittington Rend Lake also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Whittington hotel is smoke free.

Guests are served a free continental breakfast daily from 5 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. No complaints
Stayed 1 night in May 2026
Verified review

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area. The scenery was gorgeous. Very comfortable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities
Friendly service clean comfortable rooms nice stay and excellent price.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in conveniently located to Rend Lake State Park right off the interstate. I found the property clean and the staff attentive to your needs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like staying here. It’s always clean and fresh. Staff is very friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and friendly! Our room was clean and comfy. Would stay here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much variety on breakfast
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Abigail

Liked: Staff & service
Disliked: Property conditions & facilities
Basic hotel, exactly what we expected for the price
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the counter was very nice and went over and above to get me something to eat during a tornado warning and pouring rain
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Amenities
Great place to stay.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not to expectations. Management and staff was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
This was the cleanest property I’ve stayed at! Ever! Very quiet and great beds! Highly recommend!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

DORIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and the room was very clean. The breakfast was ok. They had some yogurt, bagels, toast and cereal. We had pets and they were accommodating. I would definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice clean room and friendly staff that was most helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room and very quiet. Check in was very easy.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Cathie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean however hotel needs a refresh. Room was musty, curtains ripped, hair dryer missing. Beds were comfortable however pillows were hard.
Stayed 1 night in May 2026
Verified review

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities
Great value for the price!!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Staff was great, breakfast was only OK
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, amenities
This was a great stay! We had to last minute book and the rates were wonderful. The staff was so kind. My room was spotless, comfortable beds, the whole package. We will book here again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jack

Friendly staff, clean room, breakfast was good ( could’ve had a few more choices)
Stayed 1 night in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
The room was very clean and the staff great.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Jami

Liked: Staff & service
They are updating the rooms which were ok.Smelled like smoke and the bedding wasn't the best.Breakfast wasn't much.Probably won't stay there again but if all you need is a place to sleep its fine
Stayed 1 night in May 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Jun 2025

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