The Woodlands

4.0 star property

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Photo gallery for The Woodlands

2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Lobby sitting area
Seasonal outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included

Explore the area

View in a map
1073 Highway 315, Wilkes-Barre, PA, 18702
  • Mohegan Sun at Pocono Downs
    ‪3 min drive‬
  • Mohegan Sun Arena at Casey Plaza
    ‪4 min drive‬
  • Seven Tubs Natural Area
    ‪6 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪11 min drive‬

Room options

Panoramic Single Room HNK

7.8 out of 10
Good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

Comfort Double Room NDD

8.4 out of 10
Very good
(15 reviews)
  • Resort view
  • Sleeps 5
  • 2 Double Beds

Deluxe Double Room NDD2

8.0 out of 10
Very good
(6 reviews)
  • River view
  • Sleeps 5
  • 2 Double Beds

Comfort Double Room NDDNB

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 2 Double Beds

Comfort Double Room NDD1

7.6 out of 10
Good
(10 reviews)
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Premium Room NK1

  • River view
  • Sleeps 3
  • 1 King Bed

Confort Room NK

7.8 out of 10
Good
(27 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • River view
  • Sleeps 3
  • 1 King Bed

Comfort Room NKNB

8.8 out of 10
Excellent
(11 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

Comfort Room NQ

7.4 out of 10
Good
(13 reviews)
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Woodlands

Pet-friendly hotel connected to the convention centre in Wilkes-Barre with 2 restaurants
This hotel features 2 restaurants, a casino and a nightclub. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free casino shuttle. Additionally, 5 bars/lounges, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
The Woodlands offers 150 accommodations with coffee/tea makers and complimentary newspapers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Woodlands. During your stay, you'll be connected to the convention centre and close to Mohegan Sun at Pocono Downs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at Crescenzos, one of the property's 2 restaurants and 5 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Mohegan Sun at Pocono Downs and 5 minutes from Mohegan Sun Arena at Casey Plaza
  • Free casino shuttle service
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3500 square feet (325 square metres) and includes a conference centre. A casino, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly The Woodlands. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Wilkes-Barre hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Crescenzos – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Shogun Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Crescenzos Lounge – This cocktail bar serves breakfast, lunch and dinner. Happy hour is offered. Open daily.
Executive Lounge – On-site lobby lounge. Open daily.
Evolution Night Club – On-site bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crescenzos
  • Crescenzos Lounge
  • Evolution Night Club
  • Executive Lounge
  • Shogun Japanese

Things to do

  • 4 slot machines
  • Casino (108 square foot of space)
  • Evening entertainment
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (3,500 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (132 centimetre wide door)
  • Smooth flooring in room

More

  • 3 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 60 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Health club access
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Woodlands Inn
Woodlands Inn Wilkes-Barre
Woodlands Wilkes-Barre
The Woodlands Hotel
The Woodlands Wilkes-Barre
The Woodlands Hotel Wilkes-Barre
The Woodlands Inn Ascend Hotel Collection
The Woodlands Inn an Ascend Hotel Collection Member

The Woodlands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 513 out of 1141 reviews
Rating 8 - Good. 254 out of 1141 reviews
Rating 6 - Okay. 163 out of 1141 reviews
Rating 4 - Poor. 123 out of 1141 reviews
Rating 2 - Terrible. 88 out of 1141 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful location and peaceful view. Food and drinks were wonderful at the restaurant/bars on the facilities. Friendly staff. Room clean and shuttle service to local casino. Overall, a nice getaway night stay for us.
Stayed 1 night in Jun 2025

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing. The facilty was no at all. The breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness
Location
Stayed 1 night in Apr 2025

4/10 Poor

Philip

Travelled with family
Disliked: Amenities, property conditions & facilities
Just a rundown remnant from 1980's Pocono days. Needs serious renovation. It may be fine if you're there for a wedding, get intoxicated, and need a room to crash in.
Stayed 1 night in May 2025

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
What I didn't like was the springs popping through the beds making it uncomfortable to sleep.
Stayed 1 night in May 2025

10/10 Excellent

Dania

Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Stayed 3 nights in May 2025

4/10 Poor

Valerie

Liked: Staff & service
Disliked: Amenities
Our room to start, pillows very lumpy, bathroom door would not close, drawers stuck open and won't close. Wallpaper peeling. We came for the hot tub which was also broken. Pool water has way to many chemicals. We've stayed here several times this was the worst. Very disappointed
Stayed 1 night in May 2025

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were disappointed with the hotel. The website daid there was a jacuzzi. According to staff the jascuzzi has not worked in over 2 years. We were looking forward to using it. At check in, the staff did not tell me there would be a $5 resortfee for each day. I knew about the $100 deposit but nothing else. We had a family emergency and had to check out early, when we told the front desk, they did not seem to care. We will not be staying there again.
Stayed 2 nights in May 2025

2/10 Terrible

Lennox

Disliked: Amenities
Indoor pool dirty … outdoor pool was
Stayed 1 night in May 2025

6/10 Okay

BARBARA

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Athena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay here again costumer service was horrible
Stayed 1 night in May 2025

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is run down. We could smell the indoor pool from our room and it smelled like a locker room. The food at the restaurants was poor. It was a waste of money. The only nice things was their new linens and towels. Maybe they are trying to rehab this place.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother’s Day getaway present. PLEASED.

The stay was great. I have stayed here before in March. The only thing about the room I had this time is the bed was a bit uncomfortable but not horrible. There was a small issue with Wi-Fi but had it back up and running in a couple hours. Everyone usually is unhappy staying here because what it USED to be. I do agree but the owners now aren’t going to put the money needed to put it back. It’s just fact. For the price of a steam side room and service, I still give a 5 star.
Stayed 3 nights in May 2025

8/10 Good

Bruce

Travelled with family
Liked: Staff & service, room comfort

No the hotel it used to be

Little outdated. Killed several bugs during our two day stay
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Do not recommend

We got to hotel and front desk was very nice and quick. Dropped our stuff in the room, which looked nice, and went to check out the pool area. The pool was a little smaller than expected but still nice. We went back to the room, changed, and went out. Got back to the room around 1 a.m. and the toilet was running. We looked in the tank and the flapper was disintegrating. We called front desk and they offered to switch our room. Since we booked thru Hotels.com, night clerk couldn't give us an upgrade but gave us free breakfast (which was supposed to be complimentary) and drink vouchers. She also left a note for the manager..who doesn't come in until 11 a.m. We got to our new room, which was much more dated than the other. The AC unit was falling off the wall. I took a shower and lightly bumped the grip bar and it fell right out. There was dust everywhere. The bed was still comfy though. We went to breakfast the next morning and ate a crappy breakfast, staring at a sign that said "please enjoy your complimentary breakfast" while listening to the host greet people and ask for their vouchers or room numbers and how many people so they can charge them. I used one of my drink vouchers later that day to get a beer at the bar. I started drinking it and my girlfriend noticed stuff in the bottom of the glass. The manager doesn't come in until checkout is over. We would have had to plan our day around him to complain and try to get something out of it. No time for that in our busy day.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

4/10 Poor

KADEN

Liked: Cleanliness, amenities
Big party was going on till 1 Paper thin walls Power went out Hot water went out Staff was cool tho!
Stayed 2 nights in May 2025

10/10 Excellent

Omayra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very relaxing,, beautiful scenery and great breakfast Buffett
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean room, beautiful property and amazing staff!
Stayed 1 night in May 2025

2/10 Terrible

Anita

Stayed 1 night in May 2025

6/10 Okay

Bonnie Price

Liked: Staff & service
Disliked: Property conditions & facilities
I booked The Woodlands online because it boasted an exercise room and an indoor pool — both helpful for loosening up after a long day’s drive. I found the exercise room “closed for renovations” and the pool to be so poorly ventilated, there was mold and wet puddles along the indoor entrance hallway, plus thick condensation on the inner doors. I did not want to risk exposing myself to such unhealthy air, so I skipped using the dimly lit pool (wondering, too, if the water clean). Instead, I decided to walk briskly around the grounds. This led me to discover dilapidated empty cabins dating to an earlier era — which would have been okay if the hotel owner had bothered to clean up the mounds of trash surrounding these cabins (I went online and read a history of this place… the cabins are, or were, part of the hotel grounds). The online photos and Woodlands name led me to believe the hotel was in a wooded setting. It is actually sandwiched between a four-lane city street and an interstate highway. I discovered a lovely stream on one side of the mostly unoccupied hotel, though I couldn’t see this from my assigned ground-floor hotel room, which faced a parked car and city highway. Overall my impression is that this hotel has seen better days. In response to my query, a staff member told me that the property had left the hands of the founding family during the business downturn caused by COVID. I like to support non-chain establishments, but I will not be back to this one.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in May 2025