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Best Western Plus University Inn

3.5 star property

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Photo gallery for Best Western Plus University Inn

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace
Reception
Seasonal outdoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry

Explore the area

View in a map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Place, Lawrence Joel Veterans Memorial Coliseum
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪1 min drive‬
  • Place, Benton Convention Center
    ‪4 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(72 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(67 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus University Inn

Hotel with free breakfast, a short walk to Wake Forest University
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool. Weekly housekeeping is available.
Best Western Plus University Inn offers 194 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus University Inn. During your stay, you're just a quick walk from Wake Forest University. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Wake Forest University and 10 minutes from Hanes Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus University Inn offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus University Inn. Free self parking is available.

This Winston-Salem hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.
On Site Bar/Lounge – This bar only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Site Bar/Lounge

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 25 per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 05 September.
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Reviews

Best Western Plus University Inn Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 1012 reviews
Rating 8 - Good. 267 out of 1012 reviews
Rating 6 - Okay. 169 out of 1012 reviews
Rating 4 - Poor. 122 out of 1012 reviews
Rating 2 - Terrible. 110 out of 1012 reviews

Reviews

2/10 Terrible

YARA

Stayed 2 nights in Jul 2025

4/10 Poor

Ethan Sky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. The entry automatic doors were broken and remained so for our entire stay. They were instead blocked off with luggage carts and labeled with a handwritten sign. Entry traffic was rerouted through an adjacent door that once belonged to a now defunct/closed bar area. The door handles and glass were covered in finger prints and were never cleaned during our stay. We arrived a few hours early and while we were allowed an early check-in we had to sacrifice our king beds for two queens. Housekeeping never showed up once. Some staff were friendly and helpful. Others seemed thoroughly disinterested and couldn’t have cared less. The elevator to our room was filthy and cramped. Fingerprints were on everything and crumbs and debris were all over the floor. The bathrooms were small and cramped, the shower fixtures were old and outdated. The shower stall was heavily caulked and discolored by mildew. Pool area was always out of towels. Used towels were left discarded all over the pool deck and were never picked up by staff. When I asked the front desk for towels an annoyed woman got me a few hand towels. The patio adjacent to the pool was occupied by several youths dressed for the street, drinking liquor from glass bottles and smoking marijuana. Halls often stunk of marijuana, too. The TV remote died. Staff fumbled through an ice bucket of mismatched remotes and had none that worked and no batteries. I left and bought batteries myself.
Stayed 3 nights in Jul 2025

6/10 Okay

alexander

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

brian

The breakfast wasnt very tasty and not stocked very well. The ice machine on our floor did not work so had to go to a different floor and walk quite a bit to get to it.
Stayed 1 night in Jul 2025

6/10 Okay

Patti

Business traveller
Liked: Property conditions & facilities
Convenient to where I needed to be. Staff was friendly, breakfast was good. However, sheets had not been changed prior to my arrival, refrigerator was dirty, had someone's leftover drinks in it, tiny flying bugs in the bathroom, no sugar/creamer packets and only decaf coffee in the room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Shauna

Stayed 2 nights in Jul 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, the staff was super and the morning breakfast was real good
Stayed 2 nights in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amit, Cary

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely impressed with the facility as well as the staff. I cannot say enough good. I would highly recommend this facility.
Stayed 1 night in Jul 2025

2/10 Terrible

Johannes

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

4/10 Poor

Gerson

Stayed 1 night in Jul 2025

4/10 Poor

Abby

Disliked: Property conditions & facilities
Property doesn’t look well maintained nor pleasant on the outside. The inside is nice and clean but the beds are extremely hard and uncomfortable to sleep on. The free breakfast is bland and tasteless. Wouldn’t stay there again.
Stayed 3 nights in Jul 2025

8/10 Good

Laina

Stayed 1 night in Mar 2025

4/10 Poor

Shaneka

Travelled with partner
Stayed here multiple times over the last 2 years. Things are getting bad at this property. Decent price for a decent room was my go to for a quick getaway. But the rooms have slacked in cleanliness. This last stay the door would not latch on it's own. It was in the middle of the night when i realized it. Just had to rig things til the morning. Bedding seem to be just thrown together. Dirt and dust on the headboard. At least linen was clean this time. That's the 1 good thing i can say. Might not come back anymore
Stayed 1 night in Jun 2025

6/10 Okay

JEANNETTE

Travelled with family
Liked: Amenities
The room had water damage in the shower Ceiling , carpet was stained, there was rust in areas. Breakfast had good options and pool was nice
Stayed 2 nights in Jun 2025

4/10 Poor

Marisol

Travelled with family
Disliked: Cleanliness, staff & service
The place is not clean, we even found cockroaches, we had to ask for towels and toilet paper, the reception staff was absolutely rude and disrespectful, no one solved anything
Stayed 4 nights in Jun 2025

10/10 Excellent

Yamileth

Stayed 3 nights in Jun 2025

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service/. Clean

From the moment we arrived, the staff provided excellent and welcoming service. They were incredibly understanding of our situation and went above and beyond by allowing us to check in early, which made a huge difference for us—especially after having a bad experience at another hotel. The room and overall property were spotless and well-maintained. You can tell cleanliness is a top priority here, and it truly gave us peace of mind. The customer service was top-notch, and the staff made us feel valued and cared for throughout our stay. Highly recommend this hotel to anyone looking for comfort, cleanliness, and genuinely kind service. We will definitely be back!
Stayed 2 nights in Jun 2025

4/10 Poor

Arianna

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Property was ok, staff were very rude. Cut breakfast short , cut pool time shorter than the sign said. Don’t service the room unless you ask. Room had damages to it prior to our arrival. But was still clean for the most part. You get what you pay for
Stayed 4 nights in Jun 2025

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noise , bathroom needs update asap , breakfast terrible .
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Just needed a bed for the night. They had what I needed in the right location. Staff was friendly and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Guomei

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025