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Embassy Suites Hotel Winston-Salem

3.5 star property

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Photo gallery for Embassy Suites Hotel Winston-Salem

Exterior
27-inch TV with cable channels, pay films, MP3 dock
Breakfast and dinner served
Lobby
Ballroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
460 N Cherry St, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪1 min walk‬
  • Place, Old Salem
    ‪18 min walk‬
  • Place, Truist Stadium
    ‪18 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Two Queen Suite Acc with Tub Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Executive, One King Bed, Non-Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay films, MP3 dock

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

King, Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay films, MP3 dock

Premium Suite, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite 2 Queens, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Embassy Suites Hotel Winston-Salem

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites Hotel Winston-Salem. During your stay, you're just a quick walk from Benton Convention Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a business centre, conference space and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Truist Stadium and a few minutes from Wake Forest University Baptist Medical Center
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Winston-Salem offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 24003 square feet (2230 square metres) and includes conference space. Embassy Suites Hotel Winston-Salem also features coffee/tea in common area, a corner/local shop, and room service (during limited hours).

This 3.5-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
E'teri Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 6 2026 to June 7 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 401 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 134 out of 1000 reviews
Rating 2 - Terrible. 140 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Nice room friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brannon

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
was amazing and staff was amazing rooms were beautiful hotel was nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penny and the staff were wonderful and I had an excellent stay !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

CONTRICE

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness
Everything was great, staff was friendly, courteous and helpful. Room was spotless.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Johnna

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were amazing! Very quiet down hallways and in room. Staff & food was amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Quinlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the quietness of the facility. The cleanliness was a perk also!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PAULA

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time. The evening “greeting” time is nice. Met nice people there. Staff is always pleasant and accommodating. Room was clean. Bed was comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities
The staff was so nice! Breakfast was good. Room was great! The kids had fun in the pool. Only disappointment was that there was no hot tub. Pictures online showed a hot tub and we were looking forward to that.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an excellent place to stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Amenities
Staff was attentive, friendly & available
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one lady could not fix over easy eggs with out breaking a yolk. She did it 2 days in a row and eggs where over medium not easy. They also had onion rings on the menu but where out. No non alcoholic beers at the bar.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rajit

Liked: Cleanliness, property conditions & facilities
Room was spotless
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a big renovation but staff couldn’t be nicer :)
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were excellent, sadly I dont remember all names, but Braxton made a great omlette and Steven was beyond welcoming at the front. The snacks ans breakfast were big positives for the stay. Plenty of places walkable around although I wish parking was cheaper or included (even if close and easy). $20 a day. Gym was nice and it was nice to have a pool although it was pretty cold even indoors (at least for me)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay, felt like a Marriott i stayed in New Orleans. Downtown WS is a great place, tons of restaurants and history
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown area
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Everyone was friendly and engaging.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Judy

Service was good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms. Easy check in and out. Adjacent parking structure was convenient but a little pricy.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Sam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was a lot of noise in the room above us. The booking for this hotel did not state that you needed to park in a public parking deck that is $25/day. I had no options to add my children after booking and was charged for their breakfast that was supposed to be free. The worker at the front desk was rude and could have found a better solution to any of these issues. We've been rewards members for years and this is the only hotel we have ever had an issue with being charged for breakfast and being told to put our children on the actual booking. Overall the facility itself is decent and in a convenient location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Percy

Liked: Cleanliness, staff & service
Everything was fine!!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Susan

Very Pleasantly Surprised

Very comfortable stay, my room was spacious, clean & neat. The staff were all really pleasant & accommodating.
Stayed 1 night in Aug 2025

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