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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, Kitchen | Private kitchen | Coffee/tea maker
Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, Refrigerator | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Suite, 1 Bedroom, Kitchenette | Private kitchen | Coffee/tea maker

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Trappers Turn Golf Course
    ‪16 min walk‬
  • Place, Top Secret
    ‪2 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Apartment, Kitchen

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 3
  • 1 King Bed

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About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with lazy river and seasonal outdoor pool
This smoke-free hotel features an indoor pool, a lazy river and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk and a TV in a common area are on-site. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton. During your stay, you'll be within walking distance of Trappers Turn Golf Course. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a lift and TV in a common area
  • Just a 3-minute drive from Top Secret and a few minutes from Mt. Olympus Water and Theme Park
  • Dogs welcome for a fee
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers its guests a seasonal outdoor pool, a kids' pool, a lazy river, and an indoor pool. Public spaces have free WiFi. The family-friendly Polynesian Hotel & Suites Wisconsin Dells/Lake Delton also features a television in common area and a lift. Free self parking is available.

This 3-star Wisconsin Dells hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Lift

More

  • 3 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 01 September.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

5.8
Rating 10 - Excellent. 212 out of 995 reviews
Rating 8 - Good. 153 out of 995 reviews
Rating 6 - Okay. 191 out of 995 reviews
Rating 4 - Poor. 176 out of 995 reviews
Rating 2 - Terrible. 263 out of 995 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean room ,quiet.
Stayed 1 night in Oct 2025

8/10 Good

Zandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like what they’re doing with the Hotel the updates of property is looking very nice
Stayed 3 nights in Jul 2025

6/10 Okay

Natalie

Liked: Staff & service, property conditions & facilities
Bathroom shower still had hair stuck to the walls from previous guests. Was told room was an upgrade from our reservations and some technical issue. The tile floors sticky.
Stayed 1 night in Oct 2025

2/10 Terrible

megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was disgusting, the beds were absolutely terrible, most all the outlets didn’t work, the fridge didn't work, we had no hot water and the AC/heat sounded like chewbacca when it would turn on! Also, we were given 3, yes three rooms, these problems were in ALL OF THEM! the elevator didn’t work the hotel stunk like bad weed and cigarettes.
Stayed 2 nights in Oct 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We weren’t impressed. Although the price did indeed reflect the property I was disappointed in the customer service. The water in the waterpark was so cold you couldn’t even go in it. The “hot” tub was like warm. I mentioned it and I’m pretty sure no one spoke English. The TV didn’t work. The WiFi was spotty if that. I think next time I will pay the extra money for a better experience.
Stayed 1 night in Oct 2025

6/10 Okay

Zoltan Csaba

Stayed 1 night in Oct 2025

2/10 Terrible

Leah

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Will not be staying there ever again.
Stayed 2 nights in Sep 2025

8/10 Good

Leatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just some ideas to update

Hotel was clean and spacious the front desk lady was courteous. With having an indoor pool and calling it a resort I thought they would have a washer and dryer available to use even it was a pay to wash and dry. They didn’t offer an onsite cafe or cafeteria with venting machines.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rachel

Stayed 2 nights in Sep 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

michael

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room where we stayed was very nice and was big enough for the family, however the front deak can have quite and attitude and I was made fun of by the lifeguards for my weight at the indoor pool area. Place was great but staff wasn’t.
Stayed 1 night in Sep 2025

6/10 Okay

Jodi

Travelled with family
Disliked: Property conditions & facilities

Just ok

The Polynesian is in a good area but it's rather run down. It's sad to see that it could have been a very nice place in the past. It's very basic. We could not get extra pillows and our balcony door wouldn't open - which is a major safety concern to me.
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was clean but damp. Our bed was damp. The grass near doors is knee high! Plus they charge you for pool even if you don’t use it.
Stayed 1 night in Sep 2025

2/10 Terrible

Joaquin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had bed bugs. Smoke detector was just hanging by a wire from the ceiling.
Stayed 2 nights in Aug 2025

8/10 Good

Brenda

Stayed 1 night in Sep 2025

4/10 Poor

Carrie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Underwhelming

The room was very clean. They get points for that. The bed was very soft. The big problem was we had no TV for our downtime. We did have very small TV in the room... maybe 32 " at best. ...not nearly big enough for the two beds to see to begin with.They only had Roku so if you don't stream from home you can't watch anything...the problem for us though was that their Internet was too weak for streaming at all. I'm not sure why they call it the Polynesian as their was literally no theme at all except a pillar outside and a giant pile of rocks in the lobby. The grass by the room entrances needed to be mowed and we were charged $20 for a resort fee when we didn't even use the pool. We dealt with it ,but will never go back. It's 2025...update your wifi.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for families

We always have had a great experience at Polynesian Resort. It's a great value for families, especially with small kids.
Stayed 2 nights in Sep 2025

4/10 Poor

Kendra

Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like they close the pool too early. They should close lease 11 o’clock at night.
Stayed 2 nights in Jul 2025

6/10 Okay

PAUL

Travelled with family
Disliked: Amenities
Most of the waterpark resort was shut down, highly displeased
Stayed 1 night in Aug 2025

2/10 Terrible

Tamma

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I could of stayed somewhere nice i
Stayed 1 night in Aug 2025

4/10 Poor

Lorseeyee

Travelled with family
Stayed 2 nights in Aug 2025

6/10 Okay

Brennon

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the people were nice pool area was nice, but the room was not that great holes in the walls, holes in the door, to shower was broken, the toilet paper holder was broken out of the wall half of the lights didn't work no outlets where they could be used the doors that needed a key card only worked half the time
Stayed 1 night in Aug 2025

8/10 Good

Rebecca, Tomahawk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great Our room was ready right at Check-in time. Our room was clean . It's a little noisy above you people walking around you can hear very well And it would be nice if the pool was open Later And they offered some kind of breakfast
Stayed 2 nights in Aug 2025