Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property

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Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, 2 Bedrooms, Kitchen | Laundry
Suite, Refrigerator | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Apartment, Kitchen | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Indoor pool, seasonal outdoor pool, lifeguards on site

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Place, Trappers Turn Golf Course
    ‪16 min walk‬
  • Place, Top Secret
    ‪2 min drive‬
  • Place, Mt. Olympus Water and Theme Park
    ‪3 min drive‬

Room options

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Kitchen

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, Refrigerator

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with lazy river and seasonal outdoor pool
This smoke-free hotel features an indoor pool, a lazy river and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a 24-hour front desk and a TV in a common area are on-site. Weekly housekeeping is available.
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton. During your stay, you'll be within walking distance of Trappers Turn Golf Course. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a lift and TV in a common area
  • Just a 3-minute drive from Top Secret and a few minutes from Mt. Olympus Water and Theme Park
  • Dogs welcome for a fee
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers its guests a seasonal outdoor pool, a kids' pool, a lazy river, and an indoor pool. Public spaces have free WiFi. The family-friendly Polynesian Hotel & Suites Wisconsin Dells/Lake Delton also features a television in common area and a lift. Free self parking is available.

This 3-star Wisconsin Dells hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • Lift

More

  • 3 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 27 May:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 01 September.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Reviews

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 983 reviews
Rating 8 - Good. 150 out of 983 reviews
Rating 6 - Okay. 191 out of 983 reviews
Rating 4 - Poor. 176 out of 983 reviews
Rating 2 - Terrible. 257 out of 983 reviews

Reviews

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool hours were terrible check in was 4:00 check out 11:00 a.m. pool opens at 11:00 a.m. he only get a few hours after checking to use pool even though you can use the pool after 11:00 until 9:00 p.m. after you check out property was overgrown outside the building nothing seem to work the way it should as far as ice makers in the hallway Jets and the hot tub amongst other things
Stayed 1 night in Aug 2025

8/10 Good

Arifur

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is run down..door didn’t lock . Tv didn’t work..
Stayed 3 nights in Aug 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

It was so dirty, no internet, tvs broken, bugs in our room.
Stayed 3 nights in Aug 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting and Bad Service

The room smelled so bad when we got in there that i requested a different so but then when we walked in the new room it had the same smell and realized it was the whole.building. thinking maybe it was mold because a chair visibly had mold on it. Then the TV didnt work because their internet sucks we had to use out hotspot. Then simply becauae we had no choice we extended the room but the manager came and kicked us out saying it smelled like marijuana which was a lie because we didnt have any. We had to spray perfume to cover up the nasty room smell. I'll never stay there again.
Stayed 1 night in Aug 2025

4/10 Poor

Mairetta

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Horrible stay, never book here again.

I had to pay a 50 dollar security deposit and an extra 20 dollars so my son could use the pool with our stay. The pool was suppose to be included with the stay of the price that was on here when i booked it. Then on top of that toliet paper holder in bathroom comes right out of wall not screwed in wall at all. I also couldnt take a shower due to the shower head leaked bad and there was no pressure really and also the shower head wouldnt stay up for people that are tall. So therefore i couldnt shower there on my stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Yessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio no tenían hielo y la alberca de afuera sucia muchos insectos muertos en el agua, el jacuzzi no funcionaba
Stayed 2 nights in Aug 2025

6/10 Okay

Alexandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall it was okay, not great. The outside looked pretty rundown, and the inside hallways as well. The rooms themselves weren't terrible, but half of our lights and outlets in the bedroom didn't work. Also, they didn't have posted hours for the pools, and when asked, they didn't open the pool until after checkout time, which kind of seemed like a money grab to get an extra $20 for late check out in order to use the facilities. I would not come back, but it wasn't the worst experience I ever had. The staff was pleasant enough.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was clean, but we saw the mattress and it was stained and nasty. We refused to sit on any of the chairs. Water damage all over the ceilings. Needs to be updated. Premises were under kept and gave an iffy feeling to us and others. The pools weren’t kept up. Very disappointed with this stay.
Stayed 1 night in Aug 2025

6/10 Okay

Markia

Stayed 2 nights in Aug 2025

8/10 Good

Pablo

Stayed 1 night in Aug 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

Nice inexpensive hotel. Rooms were clean and comfortable. Could use some updating.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not recommended

We could not believe the run down state this hotel is. As soon as we arrive it looked like an abandoned place. The grass growing through the cement in the parking lot!!! We thought we were at the wrong place. Entrances, stairs, hallways, rooms in poor condition. We would have left but unfortunately we had paid. A total fiasco!! We can tell this hotel will go out of business anytime. If you ever watched the movie "Barton Fink" the Polynesian is the perfect representation.
Stayed 1 night in Aug 2025

6/10 Okay

Katie, Lakeville

Travelled with family, Travelled with family and small children
Definitely dated and needs fixing/updates. Only parts of the pools open (freezing kids area), landscaping...needs mowing and weed whipping done and weeds pulled. Rooms very basic and pull out bed falling apart. It was cheap so it worked for 2 nights but anything longer wouldn't have been as pleasant.
Stayed 2 nights in Aug 2025

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok experience. They closed alot of their pools.
Stayed 2 nights in Jun 2025

8/10 Good

John

Travelled with family
Liked: Staff & service, amenities
Outside pool was pretty dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Yusdeily Mas

Stayed 2 nights in Aug 2025

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dump overpriced and bought out

It's a run down resort . Used to be a time share now bought by foreign group and outside is abandoned water park it's a dangerous property and should be shut down . You get railed with resort fees but there is no resort at all .$70 in resort fees not listed
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what was expected.

The outdoor pools were shut down without any notice. It definitely threw a wrench in our R&R plans. One of the entry doors glass panes were shattered and being held together with tape. Outdoor garbages were overflowing on arrival and bags never replaced. Just appeared to be overall a run down property that charges you a steep Resort Fee. Probably wouldn’t stay here again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Haley

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We found a deal for this hotel that was too good to be true, and boy, was it ever. For background, the hotel texts you when you book the room asking that you to check in online & text their number if you need anything. We chose this property for beautiful pictures of their outdoor pool and a fun indoor water park for our 3 year old to enjoy. What we were not told at booking OR when I went to the desk for our room keys is that the pools are CLOSED. We found this information out from other guests as we roamed the building looking for the pool. I texted the number provided for confirmation that the pools were closed, but received no response. Why pay a $20 a day resort fee for a stay in an empty, rundown building with no amenities? My family is very disappointed, and would not recommend wasting time or money here.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
There was no vending machines. Had to pay a 50.00 deposit
Stayed 1 night in Aug 2025

8/10 Good

Kristy

Stayed 3 nights in Aug 2025

2/10 Terrible

SAFAA

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
👎
Stayed 1 night in Aug 2025

6/10 Okay

Martha

Stayed 3 nights in Aug 2025