Hampton Inn Auburn

2.5 star property

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Photo gallery for Hampton Inn Auburn

Exterior
Restaurant
Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Reception
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
736 Southbridge St, Auburn, MA, 01501
  • Auburn Mall
    ‪3 min drive‬
  • College of the Holy Cross
    ‪7 min drive‬
  • DCU Center
    ‪10 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪14 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 16 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Auburn

Hotel in Auburn with free breakfast and free local area shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and laundry facilities.
Hampton Inn Auburn offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hampton Inn Auburn gets high marks from our customers. During your stay, you'll be close to Auburn Mall. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Auburn Mall and 10 minutes from DCU Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn Auburn offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. Hampton Inn Auburn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 June to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001940170
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn Hampton Inn
Hampton Inn Auburn
Hampton Inn Hotel Auburn
Hampton Inn Auburn Hotel
Hampton Inn Auburn Hotel Auburn
Hampton Inn Auburn Hotel
Hampton Inn Auburn Auburn
Hampton Inn Auburn Hotel Auburn

Hampton Inn Auburn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manelys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. nice staff, easy parking
Stayed 2 nights in Apr 2025

2/10 Terrible

KIMBERLEY

Travelled with partner
Disliked: Staff & service, amenities
The sheets were washed with so much bleach m our skin burned, it snowed and when we left,no one had shoveled the walks or plowed the driveway. Our check in experience was terrible, we arrived at 8:00 pm,we booked through Expedia, when we got ther the desk clerk said they gave our room away cause they couldn't process our cc card. She said they had 1 room left but wouldn't honor the Expedia rate, I gave her the exact cc card I used to secure the room,and was told she couldn't get it to work on her desk reader. I asked her to manually enter it,she said it wasn't possible, which I know for a fact is untrue, I worked at bank. I then tried the card reader on the counter and it went through with no problem. I stated that it must have been their issue,but she argued with me. My husband and I had driven 4 hours, we almost didn't have a place to stay and then it was only for 1 day instead of the 2 that we had planned on because of their issue. Not Happy,will not be staying there again!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Genevieve, Sutton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole stay besides the pool being closed
Stayed 2 nights in Mar 2025

2/10 Terrible

TAMMY

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I was charged $100 extra for my 5 lb dog which was not disclosed until end of check in. I wanted to cancel and find another hotel but i was told that i couldnt get a refund because i booked through expedia. So i was forced to accept their pet terms. If the cost is $100 extra for a tiny dog.. then it should be disclosed at time of booking.
Stayed 1 night in Mar 2025

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying at the hotel

The hotel was accepting
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Franklin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services!!
Stayed 1 night in Mar 2025

8/10 Good

Elvira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, but the room is pretty small
Stayed 1 night in Mar 2025

8/10 Good

Rich

Stayed 1 night in Mar 2025

8/10 Good

Danee, portsmouth

Stayed 1 night in Mar 2025

10/10 Excellent

Heath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk clerk - very helpful kind happy.
Stayed 1 night in Mar 2025

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ruvdin

Stayed 1 night in Feb 2025

8/10 Good

Ramonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty, noisy, and ever time the elevator was used it work me up
Stayed 1 night in Feb 2025

6/10 Okay

Theresa

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok. TV wasn't working very well & was not fixable. Volume was broken, Lines down the TV & remote's performance was iffy. Manager was supposed to call us & never did. But apparently they knew the room had TV issues due to the note on the front desk. Ddidn't plan for a different room or tell us. Breakfast was ok but the staff around that area had an attitude in certain instances. (ex: someone spilled some cereal & even though staff & the guest were going to clean it, staff was yelling at the guest not to touch it because 'we'll lose our license' - not something to really say publicly & the whole room looked concerned.) Shower was nice. The temperature gage in the room seems to be broken as we tried to adjust it & it never worked. Gym was fine. Would stay again if passing through & note planning to stay in the room for much. Nothing in the ways of compensation but made sure we made staff aware & noted about the damage so we are not blamed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandbabies birthday visit

Very clean , friendly staff overall for a quick weekend trip it was woth it.
Stayed 2 nights in Feb 2025