Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

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Exterior
Free buffet breakfast
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Fitness facility
Free buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10-12 Johnson St, Auburn, MA, 01501
  • Place, Auburn Mall
    ‪18 min walk‬
  • Place, College of the Holy Cross
    ‪7 min drive‬
  • Place, DCU Center
    ‪12 min drive‬
  • Airport, Worcester, MA (ORH-Worcester Regional)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(124 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(69 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Auburn by IHG. During your stay, you'll be within walking distance of Auburn Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from College of the Holy Cross and 9 minutes from The Hanover Theatre for the Performing Arts
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Auburn by IHG. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Yes and breakfast was great room was clean staff friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Great breakfast, had car charging station on site, spacious room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Great stay Staff are welcoming and do a great job Super clean room and very well appointed Especially suited for business travel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the breakfast had the perfect array of foods to choose from. The beds weren’t as comfortable as I had hoped but overall it was a great stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for an event at DCU and very convenient. Breakfast options were great and staff was friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and spacious. Staff is very pleasant!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable. Everyone was helpful and very pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luciana

Clean, spacious room. Pleasant staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, ample parking. Quiet!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jodi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and room was clean breakfast was good and clean and well the kept up with the food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick, room was comfy hotel was quiet even with hockey teams staying there.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ronald Paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, they welcomed you upon your arrival at the front desk, rooms were in good shape.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Quiet. Nice staff and amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. The staff was very accommodating. Free breakfast was great with breakfast staff very friendly. The only problem was not enough parking due to all the snow piled up in parking lot and business trucks parking sideways. We will definitely be returning in the future.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
breakfast good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality hotel, great breakfast, friendly staff. We’ll stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
The check in was great . She was very freindly. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and in order. The staff was friendly. The breakfast was well done and better than expected. Price was decent - My daughter goes to college up there and we have tried many hotels. This one was the best by far for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities
Clean , quiet, good place !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very nice overall.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Staff was helpful and friendly.Room is clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check-out.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lynn

Liked: Amenities
Clean, friendly and safe
Stayed 1 night in Nov 2025