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"A 5 star resort , great spa too. Indoor pools, hot tub and steam room were serien. Our massage therapist was knowledgeable and friendly as well. The main outdoor pool is massive and water warm. The breakfast buffet is outstanding . The staff were always polite and spoke various languages fluently. ..."

"Clean and comfortable room. Balcony to see the ocean is a plus."

"Our stay at the Pestana Carlton Madeira Ocean Resort Hotel was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff, who went out of their way to make us feel at home. The hotel’s location is perfect—just a short walk from ..."

"Not exactly a 5 stars... Breakfast buffet open too late, bar at pool close at 5pm on Sunday and Monday, Staff at reception not interested to know how was our stay, main restaurant always empty..."

"Staff were friendly and helpful. Breakfasts were always excellent. We particularly enjoyed visiting the rooftop (terrace) bar, especially during its "happy hour"! Mixed feelings about our room. Although undoubtedly stylish, it was surprisingly dark and we thoroughly disliked the needlessly complex ..."

"It was what we expected but a bit disappointed because we were not given parking inside the hotel complex."