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"Great location. Helpful check in staff. Clean and tidy with good quality towels and bedding. Room decor and overall condition in need of updating."

"Booked a family room. Room was extremely clean and appeared newly renovated. Had a view of the Matterhorn from the balcony, which was a bonus. Breakfast had a good variety."

"Nice property and staff very polite and friendly"

"The staff were extremely helpful and attentive. We even received a tour upon arrival. We had two nights of room service, and it was quick and extremely tasty! The spa and pool ares were nice as well. Don’t skip out on breakfast!"

"Lovely staff & friendly efficient service. Spa is top notch & the best I have experienced. Every person is so accommodating & kind. We are hoping to return soon!"

"I lived in sixth floor but the elevator only reached to fifth floor. We had to move our luggage via the staircase. The main door was extremely difficult to close from the outside. The room was clean but the space was not enough. Also, the room was a little cold and no a/c control even though we closed ..."