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DoubleTree by Hilton Asheville Downtown

Property class: 4

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Photo gallery for DoubleTree by Hilton Asheville Downtown

An outdoor dining area with multiple tables and chairs, a bar area with shelves of bottles, and large windows offering a view of the landscape.
A restaurant with large windows offering a view of the countryside. Tables are set with candles and greenery.
A modern hotel with a prominent "DOUBLE TREE by Hilton" sign, featuring a large glass facade and a covered entrance area.
A modern bar area with a long counter, multiple stools, and a variety of bottles and glasses.
A modern interior with a spiral staircase, a fireplace, and a view of the outdoors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Grove Arcade
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, and a wall-mounted TV.

1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds

A hotel room with a sofa, a bed, a bedside table, a lamp, and a window.

2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Mountain View

A hotel room with a bed, a desk, a chair, a sofa, a nightstand, and a wall-mounted lamp.

1 King Mountain View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a view of a cityscape through a large window.

Room, 1 King Bed

9.4 out of 10
Exceptional
(71 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Bathtub)

A hotel room with a large bed, two bedside tables with lamps, a view of a cityscape through a large window.

Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Bathtub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View, Corner

A hotel room with a bed, a TV, a wooden dresser, a lamp, and a view of the city through large windows.

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a sofa, a desk with a chair, a lamp, and a window.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a sofa, a desk with a chair, a lamp, and a window.

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View

A hotel room with a bed, a sofa, a small table, a wall art piece, and a window with a view.

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(34 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Groom)

A modern kitchen with a central island, bar stools, a bicycle wall art, and a patterned backsplash.

Suite, 1 King Bed (Groom)

  • Mountain view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Bridal)

A modern bedroom with a large bed, a sofa, a round coffee table, and a large mirror.

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a dresser, and a window with curtains.

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

A modern hotel room with a large bed, a wooden headboard, bedside lamps, a small table, and a chair.

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a lamp, a TV, and a large window offering a city view.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a desk with a lamp, a TV, and a large window offering a city view.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

A hotel room with two beds, a desk with a lamp, a TV, and a large window offering a city view.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk with a lamp, a TV, and a large window offering a city view.

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

A hotel room with two beds, a desk with a lamp, a TV, and a large window offering a city view.

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(18 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Mountain View

A hotel room with a large window, a bed, a bedside table with a lamp, and a wardrobe.

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Asheville Downtown

This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a rooftop terrace and a coffee shop/cafe are on-site.
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
DoubleTree by Hilton Asheville Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy American cuisine at The Montford Rooftop Bar, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Just a 4-minute walk from Harrah's Cherokee Center - Asheville and 5 minutes on foot from Grove Arcade
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Asheville Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 2020 square feet (188 square metres) and includes conference space. A rooftop terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Asheville Downtown. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Montford Rooftop Bar – This rooftop bar specialises in American cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Dogwood Cafe – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 12 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1007 reviews
Rating 8 - Good. 198 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly front desk staff, and great location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service and staff in general we great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great clean room good location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff very nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities and walkable to downtown core. Would definitely stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome staycation. Would love to stay there next time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and very friendly staff and pool was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and a very clean room!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was delicious and the staff is so friendly.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I would definitely stay there again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 😊 lace to stay when you are enjoying downtown Ashville. Easy to walk to all the shops, breweries and restaurants. Staff very helpful with recommendations.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Towhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by friendly staff. Rooms were clean and cozy.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Close to the Visitor Center and downtown shops and restaurants…complimentary coffee in the AM and nice rooftop bar ! Enjoyed our stay there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, bar opened until 11pm with other food/beer/wine/snack options available until 2am, great room, great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Breakfast was excellent. View from the room was outstanding!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient friendly and extremely walkable part of town, best place to stay in Asheville
Stayed 1 night in Apr 2026
Verified review

8/10 Good

SHAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff friendly, roof top bar has nice view of mountains.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pretty hotel. The rooms were comfortable and a good size for 3 people. We could walk to downtown very easy and felt safe doing so. The parking was convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything at this establishment was top notch
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Absolutely wonderful place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Ashville great time. Only complaint the bed was a little harder than we like. Really enjoyed the stay. Will go again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful at front desk.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The staff were very courteous, the room was clean and the location is great!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lester Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

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