6/10 OK
John
Liikematkailija
20.10.2025
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
we love the Hotel Elliott but the front desk service awful. First the clerk is hidden behind a computer monitor and did not greet us. We told her we were checking in and she said we couldn't check in til 3:00pm (it was 2:45pm), I asked if we could take care of the paperwork and she said check in was at 3:00pm. We come back and again no greeting etc. The next day we asked about a late check out. She said no check out is at noon and I replied that is why I am asking. She said it was not available even though we have had late check outs before. When checking out no questions about how our stay was etc. So I called the manager the next day and said I wasn't going to write a public review but explained my displeasure. He was replying with the "uh-huh" of someone not listening but appears to be listening. I finally called him on it and he admitted that he was paying attention to other matters. So here we have it: my public review. There are lots of nice hotels to stay at in Astoria. Too bad the Hotel Elliott isn't interested in keeping our business
John
Yöpyi 1 yön lokakuussa 2025
