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Auckland City Hotel

4.0 star property
VIP Access

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Photo gallery for Auckland City Hotel

Studio with Kitchenette - Two Double Beds | 2 bedrooms, in-room safe, desk, blackout curtains
Café
Exterior
Reception
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
157 Hobson Street, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪5 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Four Bedroom Apartment - Kitchenette

Four Bedroom Apartment - Kitchenette | Living area | LED TV

Four Bedroom Apartment - Kitchenette

  • 127 sq m
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Single Beds

View all photos for Studio, Kitchenette

Studio, Kitchenette | 2 bedrooms, in-room safe, desk, blackout curtains

Studio, Kitchenette

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds | 2 bedrooms, in-room safe, desk, blackout curtains

Studio with Kitchenette - Two Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 2 bedrooms, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (Queen, Single)

Apartment, 2 Bedrooms (Queen, Single) | Living area | LED TV

Apartment, 2 Bedrooms (Queen, Single)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | 2 bedrooms, in-room safe, desk, blackout curtains

Standard Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Fridge, electric kettle

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

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About this property

Auckland City Hotel

Hotel with a restaurant, 5-minute walk to Sky Tower
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Auckland City Hotel offers 150 accommodations with a safe and a hairdryer. LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Auckland City Hotel. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy local and international cuisine while dining at Vie Lounge & Eatry
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 10-minute walk of Sky Tower and Queen Street Shopping District
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Auckland City Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Vie Lounge & Eatry – This restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fondou Cafe – This café specialises in local and international cuisine and serves brunch, lunch and light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fondou Cafe
  • Vie Lounge & Eatry

Things to do

  • Billiards/pool table

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 25 for children
  • Self-parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 24 hours per day.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Auckland City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1003 reviews
Rating 8 - Good. 407 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rozelle

Stayed 1 night in Jun 2025

8/10 Good

kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, friendly staff, fab restaurant onsite. Beds were large & comfy.
Stayed 1 night in Aug 2025

6/10 Okay

kenneth

Travelled with family
Liked: Cleanliness, staff & service
Beds old and uncomfortable. When booking for three you should be told that one bed is a sofabed before booking and paying. Also before booking, should be told treat car park is on a first come first serve basis and also it’s going to cost $30.00 if you get a hotel car park. The site only says car park available. I think I have been wrongly charged.
Stayed 1 night in Aug 2025

8/10 Good

Rukileigh

Stayed 1 night in Aug 2025

10/10 Excellent

Mehnaz, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience overall.
Stayed 8 nights in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and I really loved the proximity with Skytower. The dinner was perfect too.
Stayed 3 nights in Jul 2025

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking fee in hotel garage is very high compared to the near by parking facilities which are much cheaper.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the team went above and beyond for our stay. We will definitely visit again.
Stayed 1 night in Jul 2025

10/10 Excellent

Eileen Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Micah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot for us to stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Nelson Junior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book the accommodation and it is clean, the staff are very helpful and hospitable.
Stayed 1 night in Jul 2025

10/10 Excellent

Willson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless tents across the street from hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammed

Stayed 8 nights in Jun 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service
Handy to central city
Stayed 1 night in Jun 2025

10/10 Excellent

Marijo

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Mariane Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and good service. Really close to the convention center
Stayed 5 nights in Jun 2025

10/10 Excellent

Keeley

Stayed 2 nights in Jun 2025

4/10 Poor

Jeanne

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The rooms were so small that you couldn’t open your suitcase. The bathroom was slightly larger than an airplane bathroom. It was a 2story room and the stairs were dangerous. The bottom floor was freezing. We had no washcloths the first night. The parking was narrow and hard to get into. The beds felt like trampolines. The pillows were lumpy. The tv downstairs did not work. The neighborhood was sketchy but close to the CBD.
Stayed 3 nights in Jun 2025

6/10 Okay

Martin

Liked: Amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

RM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a girls night out with my three daughters. We went to a show and back to our comfy four bedroom apartment for the night Staff were friendly and very accommodating and breakfast was ample and tasty. We will return
Stayed 1 night in May 2025

8/10 Good

new

Stayed 1 night in May 2025

10/10 Excellent

Rodney

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were very attentive
Stayed 10 nights in Apr 2025

8/10 Good

Chuck, Honolulu

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very friendly and attentive to our requests.
Stayed 4 nights in Apr 2025