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Holiday Inn Express & Suites Madison by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Madison by IHG

Exterior
Indoor pool
Property amenity
Exterior
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
181 WATER TOWER DRIVE, Madison, OH, 44057
  • Place, Laurentia Vineyard & Winery
    ‪2 min drive‬
  • Place, Hogback Ridge
    ‪2 min drive‬
  • Place, Grand River Cellars Winery
    ‪4 min drive‬
  • Airport, Cleveland, OH (CGF-Cuyahoga County)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Standard Room, 2 Queen Beds, Accessible Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Madison by IHG

An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Holiday Inn Express & Suites Madison by IHG offers 81 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Madison by IHG. During your stay, you'll be close to Laurentia Vineyard & Winery. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Hogback Ridge and 13 minutes from Lake Erie
Holiday Inn Express & Suites Madison by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Madison by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Madison hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Madison
Holiday Express Madison
Holiday INN EXP Stes Madison
Holiday Inn Express Suites Madison
Holiday Inn Express Suites Madison by IHG
Holiday Inn Express Suites Madison an IHG Hotel
Holiday Inn Express & Suites Madison by IHG Hotel
Holiday Inn Express & Suites Madison by IHG Madison
Holiday Inn Express & Suites Madison by IHG Hotel Madison

Holiday Inn Express & Suites Madison by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 532 out of 691 reviews
Rating 8 - Good. 111 out of 691 reviews
Rating 6 - Okay. 26 out of 691 reviews
Rating 4 - Poor. 10 out of 691 reviews
Rating 2 - Terrible. 12 out of 691 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Travelled with family
Liked: Amenities
Very great place to stay and all the staff was outstanding… will definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Hila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms; polite and helpful staff; and their Christmas display in the lobby was delightful!! 5 out of 5
Stayed 1 night in Nov 2025

6/10 Okay

Raymond

Disliked: Amenities
The pool was not heated and out of commission. Very disappointed. Staff was wonderful and friendly but disappointed out the pool. Hopefully a companion for the closer of the pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
The staff was professional and check in was completed under two minutes. The room is spacious and extremely clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Eileen

Stayed 1 night in Oct 2025

8/10 Good

Jessika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great- staff were friendly- hotel was beautiful- breakfast options were plentiful- bed was comfortable———only bad thing is the highway outside was so loud in my room it kept me up all night. I was in a room all the way at the end closest to the highway on the side facing the highway so that probably made it worse- but i absolutely loved this hotel except for the loudness of the outside traffic. It was also raining while I was there so it made the traffic even louder on the road- maybe if it was dry weather it wouldn’t have been as bad. I have to go back to the area in another month and I want to stay again but may request a room on the other side of the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a quick stay. Everything was nice though. Smooth check in and out. Decent breakfast. Quiet and comfortable. felt clean.
Stayed 1 night in Oct 2025

8/10 Good

Nicholas

Stayed 3 nights in Oct 2025

10/10 Excellent

Baird

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, this place knows hospitality! Marcus checked us in and was very friendly and helpful. The size of the room was great as well. No issues with cleanliness. Comfortable beds. I would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

LYNETTE, HENRIETTA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant. Our room was ready and clean. There was a nice selection of foods for breakfast. I miss the waffles, the pancakes are ok but not as good.
Stayed 1 night in Oct 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcus at the front desk was excellent! He was friendly and very polite! Gave us great options for dinner! Thank you Marcus!!!! The room was good, weird that you couldn’t close the blinds for privacy, the bathroom floor around the toilet, smelled like urine! And the shower along the floor needed a good scrub! Morning buffet was good with lots of options!
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property with the best staff I have seen in ages. So well operated and immaculately clean with decorations and amenities not typical for a Holliday Inn. Great Job
Stayed 1 night in Oct 2025

10/10 Excellent

Abigail

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was cold
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decorated for Halloween. It was very charming.
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco, Bluff Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location
Stayed 3 nights in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One disappointment - no coffee in the room. You have to request a coffee machine.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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