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Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property

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Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby sitting area
Lobby
37-inch LCD TV with satellite channels, TV, pay films
Lobby lounge
Fitness facility

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
120 E Lombard St, Baltimore, MD, 21202
  • Place, Baltimore Convention Center
    ‪5 min walk‬
  • Place, National Aquarium in Baltimore
    ‪6 min walk‬
  • Place, CFG Bank Arena
    ‪6 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

  • Harbour view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €115
includes taxes & fees
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About this property

Comfort Inn & Suites Baltimore Inner Harbor

This smoke-free hotel features a fitness centre, a business centre and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

37-inch LCD televisions come with premium satellite channels and pay-per-view films. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Comfort Inn & Suites Baltimore Inner Harbor. During your stay, you're just a quick walk from National Aquarium in Baltimore. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the beds and the helpful staff
  • Within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A fitness centre, a vending machine, and laundry facilities are also featured at Comfort Inn & Suites Baltimore Inner Harbor.

This 3-star Baltimore hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 30 per night)
  • Cruise terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn & Suites Baltimore Inner Harbor offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 184 out of 1002 reviews
Rating 8 - Good. 113 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 188 out of 1002 reviews
Rating 2 - Terrible. 357 out of 1002 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jennifer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. The towel had a cigarette burn. The bathtub was also dirty. I smelled cigarette smoke. It was loud and there was people in and out. I was so disappointed, scared and uncomfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Stayed 1 night in Feb 2026

2/10 Terrible

LaDasha

I didn’t have a chair in my room like the photo
Stayed 6 nights in Feb 2026

4/10 Poor

Nicohlas

Travelled with family and small children
Disliked: Property conditions & facilities
Staff was lacking, toilet leaking in first room and room that we were switched to
Stayed 2 nights in Feb 2026

2/10 Terrible

Charles

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled moldy. The toilet ran after every flush. I had to wait a while and jiggle the handle to get it to stop. The bath tub had a slow drain and it was almost impossible to set the water temperature. The heater rumbled. The hotel posted a sign stating guest needed to be out of the building by 10:30pm or a $50 charge would be added which wasn’t stated when I booked the room. One of the elevators repeatedly got stuck on the fourth floor on which I was staying which caused me to have to take the stairs to 3 or 5 to catch the elevator.
Stayed 2 nights in Feb 2026

2/10 Terrible

Ronnie

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff wasn't friendly at all! The room was very outdated. I booked a queen suite. The first room only had this small couch a very big table. The bed in made noise everytime i moved. The water in the tub wouldn't go down when i showered, the heater and bathroom vent made noise all the time. It was horrible.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jonathan

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give no stars I would. We reserved a 2 day stay. The lobby smells like urine. When we got off the elevator the hall spelled like marijuana. My room was dirty and smelled. I requested another room. The second room appeared to be better but when I pulled the sofa bed out it was all kind of trash and dirt everywhere. It was so late we couldn’t find another hotel. We could not cancel the second day. We took the list in the money for the second day and went to stay in another hotel. Do yourself a favor and not even look at this hotel. Worst hotel we have ever stayed in. We didn’t even take our cloths off. That’s how disgusting this hotel is.
Stayed 2 nights in Feb 2026

8/10 Good

ZOILA

Liked: Cleanliness, staff & service, amenities
Everything were good for that price
Stayed 5 nights in Feb 2026

10/10 Excellent

Sheena

Stayed 1 night in Feb 2026

10/10 Excellent

Kamari

Stayed 8 nights in Feb 2026

8/10 Good

Bennett

Stayed 2 nights in Feb 2026

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice Experience, highly met expectations
Stayed 1 night in Feb 2026

4/10 Poor

Cason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Seemed like they are lacking basic maintenance and the hotel in its entirety had a generally unclean feel and smell.
Stayed 1 night in Feb 2026

4/10 Poor

Evelyn

Disliked: Cleanliness, amenities, property conditions & facilities
The room was freezing cold no different than outside, the heat in my room wasn’t working, maintenance was not there so they gave me a small space heater which you only felt a little if you standing directly in front of it. Also house keeping did not come to my room, seen them on my floor more than once and had to ask the front desk for towels just to be told there weren’t any. I couldn’t believe my ears. The breakfast area was not very maintained, no one was cleaning up behind the guests. Crumbs left on tables, stains on chairs. Was there for my birthday and was not pleased
Stayed 2 nights in Feb 2026

2/10 Terrible

Anaja

Liked: Staff & service, amenities
Disliked: Cleanliness
Bed dirty
Stayed 1 night in Feb 2026

2/10 Terrible

susanna

Disliked: Cleanliness, property conditions & facilities
worst hotel ever! dirty, unkempt, absolutely no decor or atmosphere. very short staffed, amenities pathetic. Don’t try to save a buck and stay here - i promise you’ll regret it
Stayed 4 nights in Feb 2026

2/10 Terrible

Adella

Disliked: Cleanliness, amenities, property conditions & facilities
front desk couldn't help us where to parking our car
Stayed 1 night in Feb 2026

10/10 Excellent

DILIP

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
room was spotless. staff was very helpful and pleasant
Stayed 2 nights in Feb 2026

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Pillow top for the fold out bed was disgusting - there was a random pill and dirt of something. They had no replacements. The remote for the tv in the bedroom did not work. The coffee station downstairs never had any coffee.
Stayed 1 night in Jan 2026

2/10 Terrible

jabur

Disliked: Cleanliness, amenities, property conditions & facilities
Refused check in.
Stayed 1 night in Feb 2026

4/10 Poor

red

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was amazing but the hotel itself was dirty , broken remotes, broken light , no shampoo, clicking loud heater in room. The ENTIRE hotel smelled like Fabuloso … just awful
Stayed 2 nights in Jan 2026

4/10 Poor

Ricky

Stayed 1 night in Jan 2026

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities
Room was clean,but it needs maintenance the rest of the hotel was nice. The staff was cordial. Bed was comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2026

4/10 Poor

THOMAS

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The toilet flooded the first room. They wanted to clean the room but we requested a different room. They gave us the room immediately underneath the room with the flooded toilet. The second room toilet flooded when 3 pieces of toilet paper were disposed of at one time. The bathtub tile needed to be re-caulked. The room smelled of mildew. The front lobby needed cleaning. The continental breakfast was barely that, with a "guard" standing watch to prohibit ANY food from leaving the breakfast room, including uneaten food or something you wanted to bring to someone who was sleeping late. My 2 year old grandson did not finish his food and they prohibited us from taking the uneaten portion. And the signage on every floor that you will be charged if your guests stay after 10:30 pm. A no class, low class operation. However, the price was cheap. You get what you pay for.
Stayed 3 nights in Jan 2026

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